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ICTD International Centre for Training and Development

Trainers Guide for Coaching and Mentoring

Nov 24—28, 2019
5 days
Dubai, United Arab Emirates
USD 3300
USD 660 per day

How it works


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This is an ideal course for anyone who needs to use effective coaching skills to develop others; whether they be line managers, internal coaches, or HR professionals. Coaching is an essential activity to help improve, enhance or develop a person's skills and behavior in the workplace, and has a very positive impact on the retention of knowledge and skills, after a person has been trained.

Course Objectives

  • To understand the benefits of coaching and the role of the coach
  • To realize when to use coaching as a development tool
  • To identify the stages of the coaching process
  • To plan and deliver a coaching session
  • To practice the skills at all stages of the coaching process

Course Outline

Module 1: Introduction

  • Introduce the trainers and participants to each other.
  • Define the participants’ expectations of the course.
  • Determine the trainees’ needs.
  • Provide suggestions for effective participation in the Advanced Training of Trainers course.
  • Introduce the goal of the training and the unit objectives.
  • Review the exercises “Where Are We?” and “Reflections.”

The Training Strategy

  • Research and analysis – TNA
  • Training needs analysis
  • Developing your customer base
  • Building a training strategy
  • Presenting strategy for impact
  • Organizations and Change – driving the need for training
  • Responding to organizational change
  • Workshop – Training project to support major cultural change

Module 2: Planning for Training

  • Describe the steps needed to plan for training implementation.
  • Describe how to choose participants.
  • Develop selected components of a training curriculum.
  • Describe how to pilot test the training curriculum.
  • Explain the importance of developing tools to assess knowledge and skills.
  • Explain how to choose a clinical training site.
  • Explain how to develop a clinical training site.

Module 3: Implementing Training

  • Demonstrate the four types of role-play.
  • Demonstrate a variety of advanced brainstorming techniques.
  • Demonstrate how to develop a case study.
  • Demonstrate the technique of mind mapping.
  • Demonstrate the use of advanced lecture techniques.
  • Demonstrate the use of advanced discussion techniques.
  • Demonstrate the use of games and experiential learning exercises.

Module 4: Implementing Training (Cont’)

  • Effective Openings
  • Writing Clear Training Objectives
  • Group Dynamics
  • Dealing With Problem Participants
  • Group Training Techniques
  • Activity-Based Learning
  • Using Visual Aids To Enhance Training Sessions
  • Seating For Success
  • Preparation For Day Three
  • Interactive Training Sessions To The Group
  • Stop - Start - Continue - What Needs To Be Changed?
  • Training Evaluation
  • How Effective Is Your Training?
  • Kirkpatrick's Levels Of Training Effectiveness
  • Transfer Of Learning To The Workplace
  • Action Planning

Module 5: Examination of various Validation and Evaluation Techniques

  • Delivering improvements using - “SMART” objectives
  • Application of the 10 step training model using a case study and group discussions
  • Applying Validation Techniques and Methodologies
  • How to construct Evaluation Surveys and implement improvements
  • How to present results - evaluation in action - case studies
  • Provide an overview of the four levels of evaluation.
  • Develop tools for Level 1: Reaction Evaluation.
  • Develop tools for Level 2: Learning Evaluation.
  • Describe Level 3: Behavior Evaluation.
  • Describe Level 4: Results Evaluation.

Training Follow-Up

  • Provide an overview of training follow-up.
  • Develop tools for training follow-up.

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Internal and on job training trainers


Detailed Description
Detailed Description

Next dates

Nov 24—28, 2019
5 days
Dubai, United Arab Emirates
USD 3300
USD 660 per day

How it works

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