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Who should attend
This course is for experienced leaders interested in developing superior leadership communication skills to achieve even greater success at the highest levels of their organizations.
About the course
Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
* Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation * Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals * Make the most of today’s electronic communication tools * Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action
Module 1: Our Framework: The Five Imperatives of Advanced Leadership Communication
- Describe the Model of Leadership Communication
- Describe the Five Imperatives of Advanced Leadership Communication
Describe the Objectives, Agenda, Methodology and Ground Rules for This Program Module 2: Prepare Carefully
Organize Ideas Using Mind-Mapping
Pinpoint Your Message’s Desired Outcomes Using a Results Matrix
Tailor a Message for Your Intended Audience
Pick the Right Channels Through Which to Send Your Message
Perfect Your Message Using the KISSSS Principle Module 3: Earn Credibility
Identify the Characteristics of a Credible Leader
Demonstrate Caring, Character and Competence in Touch Situations, While Using Appropriate Communication Channels
Establish Your Credibility Firmly in Order to Persuade Others Module 4: Win Hearts and Minds
Create a Logical Train of Thought to Persuade
Create a Persuasive Message That Evokes the Right Emotions
Reframe a Message from Negative to Positive
Adjust Your Message to Accommodate the Audience’s Needs, Wants and Style Module 5: Build Consensus, Commitment and Cooperation
Craft Messages to Champion Change
Identify Techniques for Building Consensus in Anticipation of Resistance
Describe How to Secure Commitment and Corporation Through Change Initiatives Module 6: Get Results—In the Face of Resistance
Describe and Demonstrate How to Handle Resistance
Describe and Demonstrate How to Manage Conflict
Describe and Demonstrate How to Mediate a Hostile Dispute
A variety of methodologies will be used during the course that includes:
(30%) Based on Case Studies
(30%) Role Play
Pre-test and Post-test
Variety of Learning Methods
Case Studies and Self Questionaires
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.