ICTD International Centre for Training and Development

Advanced Communication for Leaders (Certified)

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About the course

Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader   Master best practices for influencing peers, managers, subordinates, customers and other stakeholders  

Course Objectives

  * Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation * Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals * Make the most of today’s electronic communication tools * Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action  

Course Outline

  Module 1: Our Framework: The Five Imperatives of Advanced Leadership Communication

  • Describe the Model of Leadership Communication
  • Describe the Five Imperatives of Advanced Leadership Communication
  • Describe the Objectives, Agenda, Methodology and Ground Rules for This Program   Module 2: Prepare Carefully

  • Organize Ideas Using Mind-Mapping

  • Pinpoint Your Message’s Desired Outcomes Using a Results Matrix

  • Tailor a Message for Your Intended Audience

  • Pick the Right Channels Through Which to Send Your Message

  • Perfect Your Message Using the KISSSS Principle   Module 3: Earn Credibility

  • Identify the Characteristics of a Credible Leader

  • Demonstrate Caring, Character and Competence in Touch Situations, While Using Appropriate Communication Channels

  • Establish Your Credibility Firmly in Order to Persuade Others   Module 4: Win Hearts and Minds

  • Create a Logical Train of Thought to Persuade

  • Create a Persuasive Message That Evokes the Right Emotions

  • Reframe a Message from Negative to Positive

  • Adjust Your Message to Accommodate the Audience’s Needs, Wants and Style   Module 5: Build Consensus, Commitment and Cooperation

  • Craft Messages to Champion Change

  • Identify Techniques for Building Consensus in Anticipation of Resistance

  • Describe How to Secure Commitment and Corporation Through Change Initiatives   Module 6: Get Results—In the Face of Resistance

  • Describe and Demonstrate How to Handle Resistance

  • Describe and Demonstrate How to Manage Conflict

  • Describe and Demonstrate How to Mediate a Hostile Dispute  

    Course Methodology

      A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies

  • (30%) Techniques 

  • (30%) Role Play

  • (10%) Concepts

  • Pre-test and Post-test

  • Variety of Learning Methods

  • Lectures

  • Case Studies and Self Questionaires

  • Group Work

  • Discussion

  • Presentation

Who should attend

This course is for experienced leaders interested in developing superior leadership communication skills to achieve even greater success at the highest levels of their organizations.

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