ICTD International Centre for Training and Development

Time and Priority Management

Available dates

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

About the course

Have you ever felt overwhelmed by how much you had to do or felt you were allocating too much time to tasks that are nowhere near the top of your priority list?

Successful people have an infinite capacity for achievement, yet all too often they are frustrated by interruptions, meetings, last minute demands on their time. The urgent squeezes out the important and people can end up working harder not smarter, getting tired and achieving less. Most of us can benefit from taking time out to reassess our priorities and working methods – and that’s exactly what this highly practical workshop has been designed to do.

You will learn how to deal with some of the biggest time stealers, respond to changing priorities and react assertively when others place demands on your time

At the end of the course, you will have an action plan to immediately start implementing what you have learnt and to help you sustain these improvements over time. 

Course Objectives

  • Identify the key aspects of time management that you personally need to work on How to focus on high payoff activities
  • Develop a robust prioritization strategy to maximize every minute of your working day
  • Regain control over your workload
  • Increase the productivity of your interactions with others

Course Outline

Setting and achieving goals

  • Identifying how high achievers self-manage
  • Setting your objectives in the wider context of your organization
  • Why it is essential to plan ahead
  • Setting achievable goals and objectives
  • Managing changing and conflicting priorities

Developing a prioritization action plan

  • What criteria should you use when prioritizing your workload?
  • Identifying and focusing on high payoff activities
  • Getting into a results focused mindset
  • Tackling important versus urgent tasks
  • Prioritizing your daily plan
  • Reprioritization; when and where

  • Maximize the productivity of your interactions with others

  • Defining your objectives for the interaction in advance

  • Responding to the demands of others

  • Managing expectations proactively

  • Learning to say no

  • Using appropriate assertive behaviour to get things done

  • When and how to delegate tasks effectively

How to make meetings purposeful and productive

  • Establishing the purpose of the meeting
  • Facilitating the meeting to achieve the desired outcomes
  • What to do when things go off track
  • How to maintain pace and control


  • Effectively handling unwanted interruptions
  • How to communicate when interruptions are not acceptable
  • Implementing a screening plan
  • Scheduling quiet time to gain productivity

Handling paperwork and electronic overload

  • Why you must have a strategy to manage the email deluge
  • Applying your prioritizing strategy to emails

Managing expectations of instant response in the age of connectivity

How to avoid others overloading you with information

Overcoming procrastination

  • Why we put things off
  • How procrastination affects your workload
  • Practical strategies to prevent procrastination

Managing pressure and stress

  • Exploiting pressure as a positive force
  • Identifying when stress and pressure are working against you
  • Techniques to reduce stress

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Anyone wanting to learn how to develop prioritization strategies and techniques for effectively managing different time demands

Course reviews

Downloadable files