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American Management Association

The Successful Virtual Team Member

Nov 12—19, 2019
Online
USD 1895
Feb 18—25, 2020
Online
USD 1895
May 12—19, 2020
Online
USD 1895

How it works

Disclaimer

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Full disclaimer.

Description

It’s a paradox: As a member of a virtual team, you’re often more visible than you might be in person. Why? Because effective communications, trust and a strong virtual presence need to be quickly established when working with other team members. If this is done, you’ll stand out as a valued contributor. If not, you risk standing out as a non-contributor. Take this course to learn how to establish your presence and communicate effectively in a virtual realm, build strong virtual team relationships, and collaborate with success. In addition, you’ll gain tools and techniques to influence others, address differences before they become conflicts, foster trust and credibility, and much more.

What You Will Cover

LESSON 1

The Virtual Team Member: Challenges and Opportunities

  • Identifying the characteristics of effective teams and effective virtual team members
  • Knowing how you can make valued contributions to your team’s objectives
  • Recognizing that value is demonstrated differently in virtual vs. onsite work environments

Establishing Your Presence in the Virtual Setting

  • Identifying behaviors that foster trust, credibility and professionalism
  • Using your voice effectively to convey confidence and impact
  • Increasing the visibility of your work and virtual team contributions

LESSON 2

Communication

  • Creating a strong message to influence others
  • Learning how channels of communication differ in the virtual setting
  • Being perceived as an effective and reliable virtual team member

LESSON 3

Building Relationships

  • Establishing a professional relationship with your virtual peers
  • Forging a strong relationship with your manager/supervisor
  • Asking for feedback and promoting collaboration
  • Making virtual team meetings more engaging and productive

Cross Cultural Communication—Best Practices

  • Recognizing your organization’s culture and its accepted behaviors
  • Understanding and navigating cultural differences and language barriers

Outline

LEARNING OBJECTIVES

  • Identify the Differences, Challenges and Benefits Associated with Working Remotely
  • Rate Yourself on the Characteristics of an Effective Virtual Team Member
  • Determine Behaviors That Foster Trust, Credibility and Professionalism
  • Use Your Voice to Engage and Influence Others—Virtually
  • Select the Communication Modes That Match Your Message
  • Build Relationships with Your Team Members and Leader
  • Address Cultural Differences

LESSON ONE

The Virtual Team Member: Challenges and Opportunities

  • Identify the Characteristics of Effective Teams and Effective Virtual Team Members
  • Make Valued Contributions to Your Team’s Objectives
  • Recognize That Value Is Demonstrated Differently in Virtual vs. Onsite Work Environments

Establishing Your Presence in the Virtual Setting

  • Identify Behaviors That Foster Trust, Credibility and Professionalism
  • Use Your Voice Effectively to Convey Confidence and Impact
  • Increase the Visibility of Your Work and Virtual Team Contributions

LESSON TWO

Communication

  • Creating a Strong Message to Influence Others
  • Learn How Channels of Communication Differ in the Virtual Setting
  • Make Sure You Are Perceived as an Effective and Reliable Virtual Team Member

LESSON THREE

Establishing Relationships

  • Establish a Professional Relationship with Your Virtual Peers
  • Forge a Strong Relationship with Your Manager/Supervisor
  • Ask for Feedback and Promote Collaboration
  • Make Virtual Team Meetings More Engaging and Productive

Cross-Cultural Communication—Best Practices

  • Recognize Your Organization’s Culture and Its Accepted Behaviors
  • Understand and Navigate Cultural Differences and Language Barriers

Who should attend

Anyone who is part of or interacts with virtual, remote or mobile teams.

Files

Detailed Description
Detailed Description

Next dates

Nov 12—19, 2019
Online
USD 1895
Feb 18—25, 2020
Online
USD 1895
May 12—19, 2020
Online
USD 1895

How it works

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