Sales and Business Development Skills

This course is designed for you if you would like to:

• Know how to find more of your ideal clients.
• Get a positive response to your e-mails and phone calls.
• Increase your conversion rates from contact to sale.
• Overcome any and all objections, including the 'price' objection.
• Hit target.

Learning outcomes

• Understand the psychology behind selling to improve your levels of success.
• Identify opportunities to attract new customers.
• Compile a quality prospect list and monitoring form which can be used to analyse business and identify the strengths and weaknesses of your activity.
• Create your own 'value proposition' to enable you to clearly communicate how you can add value to your customers business.
• Write e-mails that will be read and make phone calls that will result in an appointment.
• Understand and be equipped to implement a tried and tested sales process which will maximise every sales opportunity.
• Ask effective questions which will lead to a reduced level of objections and an increased level of sales.
• Professionally identify the needs of the customer, match with a suitable solution and close the sale.
• Use a very simple process to anticipate and deal with any objections that may arise.
• Truly differentiate yourself from the competition and increase repeat and referral business.