Comprehensive course analysis
About the course
Real leadership happens in unscripted moments. While dialogue may be unpredictable, the best leaders and teams prepare for it. Learn and practice tools for improving performance in client conversations, internal meetings, negotiations, and challenging situations.
You will learn to
- Have consultative conversations;
- Handle difficult dialogues;
- Move ideas forward with a clear "conversation architecture" to rely on;
- Build trust and influence, even when challenged;
- Handle tough questions with poise;
- Think on your feet under pressure.
Read more about Negotiations
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.