Managing People

Discover how to maximise interpersonal relationships

People make businesses work. They form the fabric of the organisation’s culture. If organisations are to be successful, individuals must have a clear understanding of the process of people management and be able to influence people in business situations.

This highly interactive two-day programme is focused on managing people and relationships in the workplace. This could be with staff, peers, other managers or stakeholders.

Benefits

• Understand the role of interpersonal skills in business.
• Understand your own interpersonal skills style.
• Be able to adapt your behaviour style to increase effectiveness.
• Be able to communicate business and performance goals with clarity.
• Understand the sources of conflict within the workplace.
• Develop strategies to deal with perceived difficult people.

Whatever your level, this programme will give you a range of proven techniques that will help you to effectively manage the interactions you have with people, both inside and outside the organisation.