ICTD International Centre for Training and Development

Laboratory Quality Management and Assurance Systems

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About the course

Quality management of the laboratory according to international standards is important in order to enhance the laboratory system and environment. Laboratories use ISO 17025 to implement a quality system aimed at improving their ability to consistently produce valid results. A careful analysis of tasks and safety conditions will lead to a redesign of the working environment that will ultimately enhance the overall performance. How to be a quality and internationally accredited laboratory should be the main strategy plan of every laboratory. The aim of the course is to enrich and advance the skills and knowledge of the participants to fully understand the requirements of laboratory accreditation.

Course Objectives

Upon successful completion of this course, the delegates will be able to:

  • To understand the laboratory quality requirements and appreciate the need for a quality system according to the International Standards Organization ISO 17025
  • To understand the significance of calibration methods and traceability
  • Identify the factors which have to be considered when choosing an analysis method
  • To understand how to validate analytical methods
  • To use international the Guide to Lab Quality for accreditation standard methods
  • To recognize the characteristics of a laboratory environment that affects the performance of instruments and hence influences the validity of measurements
  • To use a standard safety work ethic in the laboratory

Course Outline

Day 1

Introduction to laboratory quality and accreditation

Laboratory Quality Management Requirements ISO 17025:

  • organization
  • quality system
  • document control
  • review of contracts
  • subcontracting
  • purchasing
  • service to the client
  • complaints
  • control of non-conforming work
  • improvement
  • corrective actions & preventive actions
  • control of quality records
  • internal audits
  • management review

Day 2

Quality in the laboratory:

  • Quality of the sample
  • Analyze manipulation technique
  • Selecting the method
  • Chemicals
  • Glassware and equipment
  • Instrumental technique
  • Preparation

Day 3

Making measurements and reporting:

  • Capacity factor
  • Selectivity factor
  • Column efficiency
  • Column resolution
  • Evaluation of peaks area
  • Calibration using external and internal standards
  • Instrumental graph-interpolated method
  • The correlation coefficient
  • Calculation of analyte concentration
  • Standard addition-extrapolated method
  • Errors in quantitative analysis
  • Standard deviation
  • Confidence limit
  • Detection limit
  • Outliers test
  • Optimization design
  • Repeatability and reproducibility

Day 4

Making measurements and reporting: (continuation)

  • Errors in quantitative analysis
  • Standard deviation
  • Confidence limit
  • Detection limit
  • Outliers test
  • Optimization design
  • Repeatability and reproducibility

Day 5

  • Validation of analytical methods
  • Quality management functions
  • Laboratory accreditation

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is intended for all people who implement, maintain and review laboratory quality systems. It is suitable for all laboratory staff including managers, quality assurance officers, lab technicians, chemists, chemical engineers and lab instrument engineers.

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