International Public and NGO Management


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  • online
  • on demand



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Who should attend

  • Current and aspiring international program managers in public, NGO, or nonprofit organizations
  • People at all levels in international public service organizations, government, and NGOs
  • The program is especially relevant for those involved in program and project management, planning and budgeting, and program evaluation/results demonstration

About the course

Planning and evaluating programs and projects run by international organizations is particularly complex since the organizations typically must work indirectly with and through sovereign governments and other organizations. The increasing importance of these programs for national officials as well as international managers has increased the need to have staff well trained in results-based management, including evaluation, under these conditions.

After a short introduction to basic concepts used in results-based management, the program moves to the creation and enforcement of international agreements and then to coordinating services and support at the global and country level.

The program delves into the unique challenges and opportunities inherent in the management of international programs and will teach you exactly how to make global objectives attainable and measurable. Ultimately, you will learn how to apply the methodological tools used in the planning of different types of international programs so that you can ensure you’re getting the results you planned for.

This program is designed for people who work in international public-sector organizations, NGOs, and nonprofits.


Addressing Complex Problems Using Results-Based Management

Management of the international public sector is a growing challenge of the 21st century. International organizations are increasingly charged with taking a major role in solving global problems. Management of international organizations, however, is qualitatively different from managing national institutions or private sector corporations. In this course, Professor Mathiason presents results-based management as the core tool you'll use to do this work.

This course will provide you with an overview of how to define and address complex international problems. This information will help you be more effective working within this complex, historic, and ever-changing industry. You'll practice planning for results-based management (RBM), a management method that focuses on obtaining results that are outside the control of a program or project but which can be achieved through the production of outputs. Accomplishing this requires careful planning, and you'll focus throughout the course experience on how this can be done.

Creating and Enforcing International Agreements

As the world changes and more issues must be handled at the international level, there will need to be more agreements and more international systems to address specific problems. Agreements, especially those that involve consensus, are difficult to achieve even in the best of circumstances. Fortunately, there is a lot we have learned from history and through research about effectively negotiating an agreement.

In this course, you'll explore what is needed for successful agreement negotiation and how you can participate in creating the required consensus. In addition, you'll think about how can you make sure states do what they say they'll do. Before you close the books on the planning stage, you'll consider a strategy for the enforcement and evaluation of the agreements you're creating.

Coordinating Services and Support at the Global and Country Level

Managing natural and political emergencies is one of the most important areas for international public management. International organizations have to collaborate with governments to anticipate and pre-plan for all types of emergencies. They have to coordinate services and support from donors and member nations in order to mobilize financial and human resources.

Similarly, the international public sector aids the transfer of funds and technology from one country to another. This international development assistance is an important function that must be managed effectively. In this course, you will assess how country-level development assistance can be effective. You'll determine effective ways to provide international investment for development and explore how to collaborate with governments to anticipate and pre-plan for international emergencies. You'll look at how to coordinate services and support in an emergency as well as how to mobilize financial and human resources. You will also examine how to anticipate and address recovery needs in planning for relief.

Key course takeaways

  • Apply the concepts and tools of accountability and results-based management to international government, NGO, or nonprofit organizations
  • Define complex international problems in ways that your organization can effectively address
  • Create a results-based planning framework for your program that defines and connects the program’s purpose with measurable outcomes
  • Create effective international agreements
  • Pre-plan for international emergencies
  • Ensure accurate reporting on the intended results achieved by your program

What you'll earn

  • International Public and NGO Management Certificate from Cornell Institute for Public Affairs
  • 68 Professional Development Hours (6.8 CEUs)
  • Hear eCornell students share their stories.


John Mathiason

John Mathiason is Adjunct Professor at CIPA. He is also Managing Director of Associates for International Management Services, a consulting company providing advice and training to international organizations and not-for-profit institutions on results-based management planning and evaluation, inc...

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International Public and NGO Management at eCornell

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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