Grievance, Discipline and Dismissals


How long?

  • 2 days
  • online



Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Human Capital Management

In the rapidly changing global marketplace, companies that consider Human Resources as purely business-serving are inevitably falling behind. That is ...

Read more about Negotiations

Negotiating is a skill that everyone needs because throughout our lives we face situations that require us to communicate correctly, whether it's buyi...

Read more about Operations

Operations management has recently become a crucial part of any company's framework. This complex process focuses on reducing organizational expenses ...

Who should attend

This course is recommended for HR practitioners responsible for grievance, discipline, dismissal and dispute resolution in their workplace. Whilst it’s not essential that delegates have conducted grievance, discipline, dismissal or disputes, it’s important that delegates have a basic knowledge of the procedures.

About the course

Get a thorough understanding of best practice in grievance, disciplinary, and dismissal processes, and develop strategies for risk management and dispute resolution in the workplace.

Knowing how to apply the law effectively to grievance, discipline or dismissal situations is essential for HR professionals. The Grievance, Discipline and Dismissals course provides a thorough review of the legal issues to be aware of when resolving disputes in the workplace and will help you manage problem situations effectively and according to best practice.

This course also takes learning to the next level by teaching you how to identify and mitigate risks during grievance, discipline and dismissals processes, and how to conduct dispute resolution.


By the end of the Grievance, Discipline and Dismissals course, you'll be able to:

  • expand your knowledge of good practice in dealing with both formal and informal procedures
  • clarify understanding of both contractual and policy-based procedures and legal implications
  • delve into the role of the HR Practitioner in the formal processes
  • consolidate your knowledge of the different types of dismissals
  • explore the five fair reasons for dismissal, identifying priority areas and clarifying best practice in decision making
  • ensure risk management remains in focus
  • discover options for resolution including alternative dispute resolution.


This course will cover:

Introduction: A Disciplinary and Grievance Procedure: What is it for?

  • Research and discussion

The legal status of the disciplinary and grievance procedure

  • Section 1 statements
  • A contractual procedure
  • Policy based procedures

The ACAS Code

  • Status of the Code
  • Content of the Code
  • Complying with the Code

Disciplinary and Grievance Procedures Procedural Issues

  • The basics - defining a grievance and a disciplinary procedure
  • Maintaining a fair procedure
  • A fair process - Grievances: managing informal and formal stages
  • A fair process - Disciplinary matters: managing formal and informal stages
  • Procedural Flashpoints-Discussion

Common Grievance and Disciplinary issues

  • Discussion

The role of the HR Practitioner in Disciplinary and Grievance procedures

  • Law and procedure
  • legal guidance on some tricky areas

The law on dismissals

  • Introduction
  • What is a dismissal in law
  • Different types of dismissal and when they occur

Unfair dismissal claims and defences

  • The five fair reasons
  • What will make a dismissal fair for each reason?

Employment Tribunals and Unfair Dismissal claims

  • Employment tribunals - function role and powers

Dispute Resolution

  • The role of performance management
  • Resolving disputes:
  • mediation, ACAS and Settlement Agreements
  • Tips on negotiating a resolution

Grievance, Discipline and Dismissals at CIPD

From  GBP 1 056$1,488

Something went wrong. We're trying to fix this error.

Thank you for your application

We will contact the provider to ensure that seats are available and, if there is an admissions process, that you satisfy any requirements or prerequisites.

We may ask you for additional information.

To finalize your enrollment we will be in touch shortly.


Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Human Capital Management

Basically, HR management can be defined as the effective use of human resources in an organization with the help of various management strategies. Due to the diversity of the courses, you should be aware of your needs while selecting one. Human Capit...

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Read more about Operations

When it comes to operations control, whether you’re trying to optimize workflow or marketing and sales operations, you need to impact as many variables at once as possible in order to have a greater effect. However, it's not always that easy. How sho...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.