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Grievance, Discipline and Dismissals

Sep 3—4
2 days
London, United Kingdom
GBP 910 ≈USD 1157
GBP 455 per day
Nov 26—27
2 days
London, United Kingdom
GBP 910 ≈USD 1157
GBP 455 per day

How it works


Knowing how to apply the law effectively to grievance, discipline or dismissal situations is essential for HR professionals. The Grievance, Discipline and Dismissals course provides a thorough review of the legal issues to be aware of when resolving disputes in the workplace and will help you manage problem situations effectively and according to best practice.


By the end of the Grievance, Discipline and Dismissals course, you'll be able to:

  • understand and advise on the legal issues involved in the grievance, discipline and dismissal process
  • advise on and apply your organisation’s grievance and disciplinary procedures
  • deal with problem situations in a timely and effective manner
  • follow all aspects of best practice.


Acas Code of Practice: Disciplinary and Grievance Procedures

  • The procedure
  • Guidance notes

Grievance procedures

  • What the law requires
  • Grievance or grumble?
  • Understanding and applying your organisation’s procedures
  • Conducting investigations

Disciplinary procedures

  • Legal requirements
  • Understanding and applying your organisation’s procedures
  • Conducting investigations/witness statements/anonymity
  • The disciplinary hearing
  • Acting ‘fairly’ and ‘reasonably’, natural justice
  • The right to be accompanied, and by whom
  • The appeals procedure and its importance

A practical approach to common issues

  • Handling poor performers
  • Managing absence; short and long-term
  • Dealing with misconduct, in and out of work
  • Dealing with bullying and harassment issues
  • Dealing with social media abuse


  • What is wrongful, unfair and constructive dismissal?
  • Potentially fair reasons for dismissal
  • Dismissal procedures, including right of appeal
  • Procedural flaws – the ‘no difference’ rule
  • Group dismissals
  • Termination payments
  • Settlement agreements


  • Definition
  • Collective and individual consultation
  • Selection
  • Suitable alternative employment

Employment Tribunal Claims

  • What are they, and who can claim? Programme is subject to change pending new developments

Who should attend

HR practitioners responsible for employment law issues within their organisation. No prior knowledge of the law relating to grievance, discipline or dismissals is required.

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