Available dates

Nov 26—27, 2019
2 days
London, United Kingdom
GBP 910 ≈USD 1174
GBP 455 per day
Dec 17—18, 2019
2 days
London, United Kingdom
GBP 910 ≈USD 1174
GBP 455 per day
Jan 28—29, 2020
2 days
London, United Kingdom
GBP 910 ≈USD 1174
GBP 455 per day
+3 more options


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About the course

A must for all HR practitioners involved in handling grievance, discipline and dismissal issues in the workplace.

Knowing how to apply the law effectively to grievance, discipline or dismissal situations is essential for HR professionals. The Grievance, Discipline and Dismissals course provides a thorough review of the legal issues to be aware of when resolving disputes in the workplace and will help you manage problem situations effectively and according to best practice.


By the end of the Grievance, Discipline and Dismissals course, you'll be able to:

  • understand and advise on the legal issues involved in the grievance, discipline and dismissal process
  • advise on and apply your organisation’s grievance and disciplinary procedures
  • deal with problem situations in a timely and effective manner
  • follow all aspects of best practice.


Acas Code of Practice: Disciplinary and Grievance Procedures

  • The procedure
  • Guidance notes

Grievance procedures

  • What the law requires
  • Grievance or grumble?
  • Understanding and applying your organisation’s procedures
  • Conducting investigations

Disciplinary procedures

  • Legal requirements
  • Understanding and applying your organisation’s procedures
  • Conducting investigations/witness statements/anonymity
  • The disciplinary hearing
  • Acting ‘fairly’ and ‘reasonably’, natural justice
  • The right to be accompanied, and by whom
  • The appeals procedure and its importance

A practical approach to common issues

  • Handling poor performers
  • Managing absence; short and long-term
  • Dealing with misconduct, in and out of work
  • Dealing with bullying and harassment issues
  • Dealing with social media abuse


  • What is wrongful, unfair and constructive dismissal?
  • Potentially fair reasons for dismissal
  • Dismissal procedures, including right of appeal
  • Procedural flaws – the ‘no difference’ rule
  • Group dismissals
  • Termination payments
  • Settlement agreements


  • Definition
  • Collective and individual consultation
  • Selection
  • Suitable alternative employment

Employment Tribunal Claims

  • What are they, and who can claim?

Programme is subject to change pending new developments

Who should attend

HR practitioners responsible for employment law issues within their organisation. No prior knowledge of the law relating to grievance, discipline or dismissals is required.

Trust the experts

James Bryan

James Bryan has spent over 25 years working in learning, human resources and organisational development including time as a director in the NHS; on a Borough senior management team in the Metropolitan Police and leading education for the RNLI at the Lifeboat College. He currently shares his time ...


Kate Shepherd

Kate Shepherd is a charismatic employment lawyer who specialises in HR and employment law training. She is a qualified solicitor and practised employment law at a senior level within a leading practice in the Midlands. Kate represented Claimants and Respondents throughout the employment tribunal...


Kathy Daniels

Kathy first joined Aston Business School in September 1999, as a Sessional Lecturer. She continued in this role until September 2012 when she was appointed as a Teaching Fellow, working on a part-time basis. She was promoted to Senior Teaching Fellow in 2014 and then to Associate Professorial Tea...


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