UMass Lowell

Conflict Resolution for Project Managers

Available dates

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About the course

This interactive seminar examines the sources of conflict and provides techniques for resolving conflict. It includes role playing.

Learning Objectives and Outcomes

  • List the positive and negative consequences of conflict.
  • Describe a comprehensive definition of conflict
  • Identify typical conflict responses.
  • Identify different personalities.
  • List conflict stimulators and extinguishers.
  • Describe techniques for minimizing or resolving conflict.
  • Explain how to deal with conflicting positions to achieve good team decisions

Course reviews

Available dates

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

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