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AirBusiness Academy

Commercial Aspects of Aircraft Maintenance

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Next dates

May 20—22
3 days
Toulouse, France
EUR 1950 ≈USD 2174
EUR 650 per day
Oct 16—18
3 days
Toulouse, France
EUR 1950 ≈USD 2174
EUR 650 per day
Nov 19—21
3 days
USD 2400
USD 800 per day


Identifies the drivers in maintenance costs evaluation and analyses arguments concerning maintenance matters in commercial discussions.

What are the learning objectives?

  • Transform industry knowledge into practical know-how
  • Understand the dynamics and demand of the maintenance marketplace
  • Learn how to position yourself to your advantage and think like a successful MRO
  • Learn how to make decisions in a maintenance organisation
  • Learn how to manage Performance-Based Contracts
  • Identify ways to improve maintenance operations
  • Get to grips with metrics and mechanisms
  • Understand the rationales of “make or buy” policies

** Course content**

  • Analysis of maintenance business
  • Market demand and airline business models
  • Make or Buy, Decision-making
  • Value Proposition development
  • Managing resources & capacity
  • Optimising maintenance activities
  • Performance-Based Contracts
  • Managing partnerships and competition
  • Cost control and revenue streams
  • Managing customer satisfaction
  • Setting-up a maintenance organisation
  • The future of maintenance

Who should attend

  • Professionals from sales, after-sales or design office departments, working for airframe, engine or equipment manufacturers
  • Professionals from airlines and lessors who are involved in aircraft maintenance