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ICTD International Centre for Training and Development

Certified Supply Chain Manager

Sep 29—Oct 3
5 days
Kuala Lumpur, Malaysia
USD 4200
USD 840 per day

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Description

Supply chain has a greater impact on the success of an organization. It effects every facet of the business - such as planning, purchasing, storage, production, transportation and distribution. SCM market require skilled supply chain managers, and the demand is growing day by day.

This course introduce the delegates to the concepts of international transportation and logistics as they apply to international supply chain management. This incorporates an understanding of the principles of business logistics, supply chain management, and international governmental issues required to source materials or place product at the right location, at the right time, for the right price.

This course is considered as one of the most powerful sources of competitive advantage in recent times. It attempts to enhance the traditional management by focusing on the organization and integration amongst the various partners of supply chain for better management and thus providing greater value to the consumer. Skills certified logistics and SCM professionals find employment in various transportation, warehousing, distribution and shipping conglomerates.

Course Objectives

Upon successful completion of this course, the delegates will be able to:

  • Understand and manage activities in global supply chain and logistics
  • Effectively improve the entire supply chain process
  • Maximize the potential and growth of any organization
  • Become expert of International repute in Supply Chain and Logistics
  • Define all the logistics and transport terms that are used in the day-to-day operation of logistics and transport processes
  • Explain the purpose of logistics within the organization
  • Demonstrate knowledge and understanding of the importance of logistics to the success of the organization
  • Illustrate the interaction and interdependence of each individual logistics function
  • Propose ways in which the logistics process could be improved
  • Assess the logistics strategy of the organization
  • Describe the transport function and its importance to logistics

Course Outline

Day 1

LOGISTICS CONCEPTS & FUNCTION

  • What is Logistics
  • Origin & Evolution of logistics
  • Concept of Physical distribution management
  • Components of logistics management
  • Activities carried out by logistics organization
  • Logistics strategy planning Customer Service Management & Principle of Financial accounting
  • Importance of customer service logistics
  • Implementing customer service strategy in logistics

CUSTOMER SERVICE MANAGEMENT & PRINCIPLE OF FINANCIAL ACCOUNTING

  • Importance of customer service in logistics
  • Implementing customer service strategy in logistics
  • Cost-service trade-offs
  • Components and cost of logistics
  • Major costs elements

PACKAGING

  • Role & Basic purpose of packaging
  • Factors constituting efficient packaging
  • Various materials used in packaging
  • Criteria for selection of packaging
  • Generation of packing list
  • Marking and labeling of goods

TRANSPORTATION

  • Characteristics and modes of transportation
  • Factors to consider in selection of modes of transport
  • Sources of information for various transportation mode

LOGISTICS PLANNING

  • Number of warehouse and locations
  • Types of material handling equipment (MHE)
  • Distribution channel
  • Customer support service
  • System hardware and software procurement

### Day 2

DOCUMENTATION

  • Purpose and types of documents used in freight both import and export
  • Commercial documents
  • Official documents
  • Insurance documents
  • Shipping documents
  • Financial documents

TACTICAL PLANNING

  • Modes of transport
  • Inventory target and policy
  • Performance indicators

TRADE TERMS

  • Purpose of trade terms
  • Purpose of Incoterms
  • Meaning of trade terms

OPERATIONAL PLANNING

  • Frequency and size replenishment
  • Warehouse operations
  • Delivery route and schedule

METHODS OF PAYMENTS/SETTLEMENT

  • General methods of payment
  • Various methods of settlement

### Day 3

ROLE AND FUNCTIONS OF WAREHOUSE

  • Types of warehouse
  • Warehouse services
  • Operations in a warehouse

METHODS OF ORDER PRICKING

  • Definition
  • Pick list and its importance
  • Various methods of order pricking
  • Order picking process

WAREHOUSING LAYOUT AND PLANNING

  • Different activities in warehouse operations
  • Importance of goods warehouse layout
  • Factors affecting warehouse planning
  • Warehouse utilization and storage
  • Calculating space requirements
  • Factors affecting Warehouse layout

ISSUE AND DISPATCH OF GOODS

  • Good issue procedure
  • Methods of issue stores for internal use
  • Procedure of dispatch of goods
  • Reports

INVENTORY MANAGEMENT

  • Principles of inventory management
  • ABC Analysis
  • Stock taking and cycle count
  • Methods of taking physical inventories
  • Stock card/sheets
  • Stock discrepancies
  • Forecasting techniques

### Day 4

STORAGE SYSTEMS AND MATERIAL HANDLING EQUIPMENT

  • Importance of storage systems
  • Various types of storage systems
  • Precautions during storage
  • Various aspects of material handling
  • Objectives and benefits of proper material handling
  • Types of products handled in a warehouse
  • Controlling authorities for various types of products
  • Storage conditions for various types of products
  • Methods of handling for different types of products
  • Products life cycle

HOUSEKEEPING, SAFETY AND SECURITY IN WAREHOUSE

  • Importance of security in warehouse
  • Safety in warehouse
  • Housekeeping and 55 principles
  • Personnel safety equipment

BARCODING

  • Importance of bar coding in warehouse
  • Advantage of using barcodes

RECEIPT AND INSPECTION OF GOODS
* Tasks involved in receipt and issue * Goods inspection procedure * Documents relating to delivery of goods * Damage goods handling

IMPORTANCE OF COMPUTERS IN WAREHOUSING AND LOGISTICS MANAGEMENT

  • Types of computerized systems used in logistics industry
  • Benefits of using computers
  • Function of Electronic Data Interchange Applications of computers in logistics industry
  • Basic roles of computers in logistics
  • Software programs used in logistics
  • Application of computers in automated warehouse systems Computerized picking and shipping transactions
  • Process of picking and shipping using computer Computerized order picking
  • Order picking process I an automated warehouse environment computerized inventory control management
  • Inventory control using computers
  • Interpretation of computer generated forms Computerized receiving systems
  • Process of receiving using computer

### Day 5

FILING SYSTEMS

  • Filing styles
  • Methods of classification of files

LOGISTICS OPERATIONS

  • Identification of appropriate packing material-internal & external
  • Packing of goods
  • Marking and labeling
  • Type of goods
  • Destination
  • Weight
  • Instructions

WAREHOUSING OPERATIONS

  • Order Picking
  • Understanding picking list
  • Identification of storage location
  • Receiving, Inspection and moving of goods
  • Analyzing goods receipt documents
  • Use of appropriate material handling equipment
  • Maintaining material handling equipment
  • Preventive maintenance procedures
  • Breakdown maintenance

COMPUTER APPLICATIONS

  • Data entry for storage & issue of items
  • Updating of inventory
  • Generation of pick list
  • Generation of inventory reports

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is designed for those who are responsible for supply chain management, procurement or operations, purchasing field and logistics such as Managers and Executives. In addition, this course is beneficial in traditional business functions such (finance, production marketing, sales accounting engineering) but need to have a better understanding of Supply Chain Operation and the application of Supply Chain in process/quality improvements and want to add to their knowledge of how these functions work together within the company and across companies in supply chain.

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Detailed Description
Detailed Description

Next dates

Sep 29—Oct 3
5 days
Kuala Lumpur, Malaysia
USD 4200
USD 840 per day

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