Best executive courses in Business Communication in United Arab Emirates

Oxford Management Centre

Customer Profiling Techniques & Procedures

These days, more than ever in the history of commerce, the customer and the customer experience is of paramount strategic importance. In many industries, it is so easy for customers to price compare and switch suppliers and traditional points of differentiation are being eroded to the point that...

ICTD International Centre for Training and Development

Advanced Negotiation Skills

The Negotiating Techniques programmed teaches participants the fundamentals of negotiating so they can interact more effectively with others, resolve conflict and disputes, and achieve the best outcomes for themselves and their organizations. The programmed defines negotiation and outlines the...

ICTD International Centre for Training and Development

Legal Translation & Memo Writing

This resource explains two dominant ideas in professional writing that will help you produce persuasive, usable resumes, letters, memos, reports, white papers, etc. This section outlines the concepts of rhetorical awareness and user-centered design, provides examples of these ideas, and it...

ICTD International Centre for Training and Development

Contractual Claims and Dispute Resolution

The ability to be able to negotiate effectively is a critical competency in both work and life situations. An effective negotiator will draw upon a range of communication and interpersonal skills as well as focusing on issues of the process, planning and objective setting. Typically,...

ICTD International Centre for Training and Development

Safety Leadership and Safety Culture

In recent years, there has been an increasing recognition in high reliability industries of the importance of the cultural and behavioral aspects of safety management. While many, have concluded that organizational factors such as perceived management commitments to safety are important, few to...

ICTD International Centre for Training and Development

Introduction to Fire Alarm & Detection System

The primary function of a fire alarm is to alert the occupants of a building to the presence of a fire. It may also perform other functions. For instance, the system can be designed to simultaneously alert the fire department by means of a direct or relayed signal where a rapid response by the...

ICTD International Centre for Training and Development

Advanced Accident Investigation & Reporting

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should...

ICTD International Centre for Training and Development

Mastering Project Management

More than ever before, much of an organization’s work to implement strategic improvement changes is considered project-type tasks. Projects are becoming increasingly complex and sophisticated, but often project work is performed by competent professionals who may have little or no leadership...

ICTD International Centre for Training and Development

Advanced Project Management

Projects are delivered by people and their attitudes and soft skills can make a massive difference to the success of project. The major difference between a project manager, and a ‘Master’ project manager lies in the ability to understand that successful Project Management is about 20% Hard...

ICTD International Centre for Training and Development

Safe Handling, Operation and Maintenance of Electrical Equipment in Hazardous Areas

This course provides delegates with an understanding of the hazards involved in using electrical equipment in potentially explosive atmospheres. It is based on the newly adopted international IEC 79 Series of Standards that are now replacing the older national standards and are directly...