Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Professional Secretarial & Administration Skills

Successful secretaries and administrators often require many of the same skills as senior staff in an organization. They are often the person in charge of the organization's correspondence, and are very often the first point of contact for visitors. Therefore, they must display a highly...

ICTD International Centre for Training and Development

Certified Administration and Office Management Professional

This is a practical course designed to increase delegates’ understanding of the professional administrator in organizations. They will examine the different structures that organizations adopt and how these affect the system’s procedures, culture and the people who work in organizations. ...

ICTD International Centre for Training and Development

Preparation and Writing of Correspondence Reports

Improve your written communication skills in the workplace by learning proven writing techniques that will help you become a valuable employee who can write clear, concise, persuasive emails, correspondence, reports, briefs, submissions and other documents. Through discussing sample documents...

ICTD International Centre for Training and Development

Creative and Innovative Internal Customer Services

Most employees understand the importance of providing great external customer service, however, few understand the necessity for providing quality internal customer service. Without each employee treating others within the organization with the same care and respect as they would show a customer,...

ICTD International Centre for Training and Development

Advanced Communication Skills

In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written...

ICTD International Centre for Training and Development

Managing Service Quality and Customer Satisfaction

In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands, successful companies are proactive in the way they manage quality and continuously seek to improve levels of customer...

ICTD International Centre for Training and Development

New Trends in Achieving Leadership Excellence: Mastering People Management & Team Leadership

This highly participative program will help you to cultivate your leadership presence in order to connect and motivate individuals by projecting charismatic leadership role and inspiring people towards the desired organizational outcome. This program seeks to provide you with skills such as...

ICTD International Centre for Training and Development

Decisions, Dynamics and Leadership Style

Corporations need to nurture dynamic leaders who can help their employees to be innovative and enterprising This course presents an opportunity for leaders and professionals to learn how to help their employees develop the appropriate leadership style in the workplace The seminar will also equip...

ICTD International Centre for Training and Development

Enhancing Leadership Skills With Effective Interpersonal Interaction

Success in business and social environments is largely dependent on the effectiveness of our interactions and communication with other people. Successful leaders are those who possess powerful communication skills and an understanding of the differences in the way people interact. Effective...

ICTD International Centre for Training and Development

Strategic Leadership in Times of Pressures Stress & Crisis

This highly participative course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis. You will become more aware of your strengths and limitations when you experience workplace pressure. Based on the latest research on workplace stress, You will...