Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Techniques for Sales Forecasting

Few activities are as important to the success of a company as sales forecasting. The difference between adequate and excellent sales forecasting and planning can make a significant difference in a company’s competitiveness and market position. Yet for most companies, excellence in these core...

ICTD International Centre for Training and Development

Excellent Customer Service

In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service every time. In order to achieve this it is important to ask yourself some questions: Do you or your staff have the right skill sets to deliver...

ICTD International Centre for Training and Development

How to Achieve Better Customer Service

Whatever the organization, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organizations are accountable for their customers’ satisfaction. Whether the customer is external, and purchasing/receiving products or services, or internal,...

ICTD International Centre for Training and Development

Safety in Maintenance and Plant Shutdowns / Turnarounds

ICTD International Centre for Training and Development

Basic of Food Safety

ICTD International Centre for Training and Development

Training Needs Assessment System

In this course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will...

ICTD International Centre for Training and Development

Creating a fun & Enjoyable Working Environment Through the Fish Philosophy

If you’re not sure what the FiSH! Philosophy is all about, and then this course is for you and your team members at workplace. The workshop helps participants learn how to deal with change and improve motivation levels in organizations using the FiSH! Way. Filled with fun exercises and...

ICTD International Centre for Training and Development

Corporate Financial Planning Budgeting & Control

This course provides a comprehensive understanding of the roles, interrelationships and the functions of strategic planning, budgeting and control. Using examples, you'll learn to plan, budget and position your organization within its competitive environment. Discuss such key topics as sources of...

ICTD International Centre for Training and Development

Strategic Finance for Senior Management

When finances are aligned with organizational strategy, organizations have greater chances of effective performance. Employees at the senior level are trained in the art of strategic financial management to enable them sharpen their organizations’ overall strategy for guaranteed success and...

ICTD International Centre for Training and Development

Customer Service and Communication Skills

Customer Service Communication Skills will help learners develop soft skills as well as enhancing their skills in listening, grammar, pronunciation and reading. Each of these is approached in the context of communication needs in a customer service environment. Learners have the opportunity to...