Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Islamic Banking Instruments

This program introduces participants to the legal aspects of commercial paper used in bank’s day-to-day transactions. The course will focus on the practical side of negotiable instruments as the legal procedures in case of dis honor or any forgery regarding the instruments. Course...

ICTD International Centre for Training and Development

Advanced Cost Accounting

Cost accounting is no longer just a tactical overhead allocation function. It’s a tool that can help you determine true product cost information. In this five-day course, you’ll learn to incorporate Activity-Based Costing with advanced traditional costing methodologies and transform yourself into...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Customer Relationship Management (CRM)

"Top quality customer service is never an accident. It is the result of high intention, great effort, intelligent direction, good management, and skilful execution." In fiercely competitive markets such as the Gulf region, where products and services are similar, 'putting the customer first' is...

ICTD International Centre for Training and Development

Customer Service Managing Relationships

A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your customer care team A 'customer-centric' approach that will enable you to fulfil your customers' individual needs You will have...