Best executive courses in Operations in Malaysia

ICTD International Centre for Training and Development

Driving Performance - key Competencies

Competencies are demonstrated behaviors that reflect the skills, knowledge, attributes and motives, which produce superior performance. Clearly then, competencies are very closely tied in to performance. Course Objectives The specific objectives of this unique experience are to help you: ...

ICTD International Centre for Training and Development

Creative & Innovative Management for Supervisors and Middle Management

Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills, supervisory skills training and time management skills—everything you need to manage people effectively. Course Objectives ...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Lubrication and Maintenance of Industrial Machinery: Best Practices and Reliability

To remain globally competitive, today’s manufacturing operations have greatly improved, but there is one last link in the advancement evolution. The reliability of manufacturing equipment must be improved in order to maximize the productive life of the equipment, eliminate unscheduled shut downs,...

ICTD International Centre for Training and Development

Managing Multiple Projects

Organizations that are project driven are faced with the challenge of effective management of inter-dependent, varied priority, varied value, multi-players, shared-resources, short and long term, multiple-accountability, shared-authority, variable risk level and dynamic projects. Therefore, it is...

ICTD International Centre for Training and Development

Power System Control Centers (Functions & Problems)

Control and operation of power systems is a wide and comprehensive topic including many different engineering fields ranging from power system instrumentation to power system modelling and control systems theory. To manage and optimize the control and operation of the power system, information...

ICTD International Centre for Training and Development

Economic and Technical Evaluations in Engineering and Maintenance Projects

Engineering and maintenance projects call for complex engineering and business tradeoffs with due regard to compliance with regulatory and code requirements. A sound understanding of the key aspects of project objectives, drivers, constraints, and profitability is crucial for the success of a...

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

HR Best Practice for HR / Personnel Assistant

It is vitally important for HR to keep pace with the demands of dynamic business environments and legal frameworks. Unfortunately many HR functions have evolved without being fully aware of these demands, and are either totally reactive or are driven by their specialist outlook, not taking the...

ICTD International Centre for Training and Development

Managing Service Level Agreement

Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effective tools to objectively assess and enforce contractor performance. The proper use of performance standards, acceptable...