Best executive courses in Kuala Lumpur (Malaysia)

ICTD International Centre for Training and Development

Communication Skills and Positive Engagement With Others

Course Objectives To set clear guidelines for effective communication To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf To understand different behavioral styles and learn to modify your behavior to achieve best results To understand...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

LTE Technical Overview

ICTD International Centre for Training and Development

Boiler Technology: Design Operation, Maintenance and Troubleshooting

Being able to service your own boiler is one thing. Being able to do it safely is another. This seminar is designed to teach building and facility maintenance personnel to do both. After attending this seminar you will be able to reduce the need for outside service contractors, while at the same...

ICTD International Centre for Training and Development

Boiler Failure Analysis & Prevention

This course will provide a comprehensive review of the principles of boiler water conditioning. The ASME and EPRI Boiler Chemistry Guidelines will be developed. Oxygen control by means of desecration and chemical treatment will be reviewed. Boiler design principles will be developed, including...

ICTD International Centre for Training and Development

Lubrication and Maintenance of Industrial Machinery: Best Practices and Reliability

To remain globally competitive, today’s manufacturing operations have greatly improved, but there is one last link in the advancement evolution. The reliability of manufacturing equipment must be improved in order to maximize the productive life of the equipment, eliminate unscheduled shut downs,...

ICTD International Centre for Training and Development

Process Equipment & Piping Systems: Application, Design & Operation, Failure Prevention & Repairs

ICTD International Centre for Training and Development

Bottom Hole Assembly Design & Well Head Equipment

ICTD International Centre for Training and Development

The Management and Leadership Development Course

A management position requires the holder to perform a number of roles simultaneously: strategist, team builder, innovator, decision maker, mentor and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed...