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September 29, 2021

Offline courses

Cambridge Judge Business School Executive Education
Economic volatility, regulatory change and digital disruption are the new normal. Leaders require new ways to manage and respond dynamically to complex risks and uncertainties. Which strategic risks are critical to avoid - or essential to take? Now is the time to take a broader view beyond the...
Sep 29—Oct 1, 2021
3 days in Cambridge, United Kingdom
5,268 USD
1 more date
Management Concepts
Leaders need more than a solid understanding of grammar and mechanics to communicate, as they are tasked with informing and persuading audiences on a large scale. Building on the knowledge and skills you need to confidently and effectively communicate in a business environment is the key to your...
Sep 29, 2021
1 day in Washington, District of Columbia, United States
Management Concepts
Without proper knowledge in all aspects of agency budget function, Federal personnel are unable to support organizational compliance with laws and regulations such as the Government Performance and Results Modernization Act (GPRAMA). In-depth discussions and practical exercises will provide you...
Sep 29—Oct 1, 2021
3 days in Phoenix, Arizona, United States
Management Concepts
Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build...
Sep 29—Oct 1, 2021
3 days in Tysons, Virginia, United States
1,129 USD
9 more dates
Management Concepts
The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. You will learn how to reframe organizational issues to...
Sep 29—Oct 1, 2021
3 days in Washington, District of Columbia, United States
1,129 USD
6 more dates
Management Concepts
Correctly using Federally-appropriated funds to comply with relevant laws and regulations is a critical responsibility for Federal employees. Refreshing your knowledge of appropriations law basics and gaining a deeper understanding of the latest changes and developments can help ensure your...
Sep 29—30, 2021
2 days in Denver, Colorado, United States
Management Concepts
As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your organization strategically through culture change. Gain the ability to lead others through learned...
Sep 29—Oct 1, 2021
3 days in Washington, District of Columbia, United States
1,189 USD
16 more dates

Online courses

School of Hotel Administration
Based on the research and expertise of SHA's Professor Kate Walsh, Ph.D., this course will teach you how to diagnose your team's needs, set expectations for development, utilize conflict to augment change and continuously improve, and build team autonomy and ownership. Using tools provided in...
Sep 29, 2021
Online course
School of Hotel Administration
One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean? In simple terms, innovation is the practical application...
Sep 29, 2021
Online course
School of Hotel Administration
To be an effective leader, you must be able to articulate your thoughts and positions in a clear and concise manner. Professor Angela Noble-Grange of Cornell University’s Johnson Graduate School of Management draws on her own extensive experience as a speaker and communicator to guide students...
Sep 29, 2021
Online course
Management Concepts
Federal personnel who award and manage grants and cooperative agreements need a complete understanding of the Federal grants lifecycle. This includes recognizing the legal basis for issuing Federal financial assistance and all the responsibilities that come with it. From preaward through...
Sep 29—Oct 1, 2021
Online course
1,019 USD
34 more dates
School of Hotel Administration
Change can be a highly profitable opportunity for growth, or it can sink a once-successful business. How should you and your organization prepare to adapt and even thrive in the face of change and disruption? In this course, you will acquire the tools you need to evaluate change, disruption,...
Sep 29, 2021
Online course
School of Hotel Administration
Understanding why people do what they do is the foundation of all influence. When you are inaccurate in doing this, your attempt to influence others will have random and unpredictable effects. But people are complex, and as a leader, you don’t have the time or resources to decipher everyone’s...
Sep 29, 2021
Online course
School of Hotel Administration
What is process thinking and how can it help you improve your senior living facility? In this course, you'll explore the concept of process thinking and access several reusable tools to help you evaluate, develop, and improve processes for an organization. You'll examine how to spot what's wrong...
Sep 29, 2021
Online course
School of Hotel Administration
Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In...
Sep 29, 2021
Online course
School of Hotel Administration
Managers who are seen practicing what they preach and following through on promises enjoy dramatically enhanced credibility and loyalty. They inspire workers to perform well and even to go beyond what is asked of them. Credibility is not all it takes to be successful, but no trust or meaningful...
Sep 29, 2021
Online course
School of Hotel Administration
Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it’s a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you...
Sep 29, 2021
Online course
School of Hotel Administration
All leadership is change leadership. Good leadership isn’t about stagnation; it’s about moving ahead. In this course, Professor Samuel Bacharach, Ph.D. of Cornell University’s Johnson Graduate School of Management explores the fundamental, practical skills that effective leaders have...
Sep 29, 2021
Online course
School of Hotel Administration
In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, Ph.D., of Cornell University’s School of Hotel...
Sep 29, 2021
Online course
School of Hotel Administration
In this course, you will develop measures and standards of service quality, devise employee-related practices that improve learning and outcomes, and evaluate different approaches to process improvement, based on the research and expertise of SHA's Professor Rohit Verma, Ph.D. Using tools...
Sep 29, 2021
Online course
School of Hotel Administration
Leaders are responsible for encouraging the highest possible performance from their employees. Most leaders recognize that motivation is a key driver of high performance. Few leaders are skilled at choosing the right combination of approaches and tools to motivate all of their people. Cornell...
Sep 29, 2021
Online course
School of Hotel Administration
In this course you will define and differentiate between leadership and management, develop a strategy for overcoming new leadership challenges, and evaluate motivational techniques and determine when to use them. You will also identify the skills needed to develop relationships crucial to your...
Sep 29, 2021
Online course
School of Hotel Administration
This course will provide you with tools and concepts to develop and lead strategic organizational change. The emphasis is on cultivating your ability to assess the need for change, selecting from among viable change initiatives, motivating others to move forward, the process of transformation,...
Sep 29, 2021
Online course
School of Hotel Administration
Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical. In this course,...
Sep 29, 2021
Online course
School of Hotel Administration
The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson...
Sep 29, 2021
Online course
School of Hotel Administration
Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. SHA's Dr. Jan Katz will help you explore the five key dimensions of cross-cultural leadership - Context, Risk, Linear vs. Parallel, Hierarchy, and Individualism vs. Collectivism....
Sep 29, 2021
Online course
School of Hotel Administration
In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable understanding of...
Sep 29, 2021
Online course
1,380 USD
20 more dates
School of Hotel Administration
Sometimes the problem you need to solve involves amounts of data or numbers of decisions that go well beyond the capabilities of spreadsheets. You can work around these limitations by replicating spreadsheet methods of simulation and optimization in the script-based programming environment in R....
Sep 29, 2021
Online course
1,380 USD
10 more dates