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November 18, 2020

Offline courses

Kellogg School of Management
Breakthrough Ideas for Nonprofit Leadership Nonprofits cannot grow without some commitment to innovation. Organizational change and innovation for nonprofits are key to high-impact service delivery. A nonprofit leader has the responsibility to provide the opportunity for change, as do the...
Nov 18—19, 2020
2 days in Chicago, Illinois, United States
1,150 USD
1 more date
Weatherhead School of Management
This seminar builds on Introduction to Emotional Intelligence (EI) by helping participants put the innovative concepts and powerful strategies of EI to work in team settings. Understand team behaviors and norms at the core of effectiveness and the tools that enable those norms to emerge. Discover...
Nov 18, 2020
1 day in Cleveland, Ohio, United States
Columbia Business School
Organizations are becoming increasingly diverse. Yet hiring diverse talent — taking into consideration characteristics including but not limited to race, ethnicity, gender, age, religion, ability, and sexual orientation — is only the first step in creating an inclusive organization. It is...
Nov 18—20, 2020
3 days in New York, New York, United States
6,550 USD
1 more date
Management Concepts
There are numerous processes for ensuring contract performance meets mission requirements. You will continue to grow your expertise in managing contracts to identify and use appropriate metrics when evaluating contractor performance. You will explore performance assessment strategies and remedies...
Nov 18—19, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Whether you are managing a small, low-risk project or a multi-million-dollar initiative, project management tools, techniques, and practices enable you to get the job done—at budget and within deadline. You will gain an understanding of how to apply project management skills to successfully...
Nov 18—20, 2020
3 days in Tysons, Virginia, United States
1,169 USD
25 more dates
Management Concepts
Many budget and program analysts understand the nuances of the budget process, but understanding how to leverage Microsoft Excel to analyze budgets and finances is a value-added skill for any organization. This skill is critical to the accurate and timely preparation of budget worksheets. After...
Nov 18—20, 2020
3 days in Atlanta, Georgia, United States
Management Concepts
Federal personnel, regardless of their roles, should have a working understanding of Federal financial management processes. You will align your work with your organization’s financial concerns and contribute to its effectiveness armed with this foundational knowledge of Federal laws. You will...
Nov 18—20, 2020
3 days in Dallas, Texas, United States
Management Concepts
Without proper knowledge in all aspects of agency budget function, Federal personnel are unable to support organizational compliance with laws and regulations such as the Government Performance and Results Modernization Act (GPRAMA). In-depth discussions and practical exercises will provide you...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Nov 18—19, 2020
2 days in Denver, Colorado, United States
Management Concepts
Federal agencies are faced with tight economic conditions, shifting priorities, and public demand to deliver results. Program managers must not only manage multiple projects, but also ensure that those projects align with agency goals—all while maximizing performance and minimizing risk. You will...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,649 USD
11 more dates
Management Concepts
Producing accurate and timely Federal financial statements is the basic function of Federal financial personnel. But to successfully accomplish that task, staff must understand the accounting practices that support this important activity. You will gain an understanding of how to generate...
Nov 18—19, 2020
2 days in Tysons, Virginia, United States
Management Concepts
Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not true. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
21 more dates
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
29 more dates
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Nov 18—20, 2020
3 days in Orlando, Florida, United States
Management Concepts
The tradeoff approach, one of the most flexible—yet most complex—source selection approaches, is designed to yield a best value acquisition. However, many members of the acquisition community aren't sure when and how to appropriately use this approach. You will practice the strategy of achieving...
Nov 18—19, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
What are the differences between a fixed-price contract and a cost-reimbursement contract? Between an incentive contract and an indefinite-delivery contract? There are many factors to consider when selecting an appropriate contract, and each has its advantages and disadvantages. You will learn...
Nov 18—20, 2020
3 days in Tysons, Virginia, United States
Management Concepts
As today’s organizations evolve, leadership strategies must evolve as well. By building on established leadership practices, you will learn advanced leadership skills and techniques to engage your organization strategically through culture change. Gain the ability to lead others through learned...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,129 USD
19 more dates
Management Concepts
Supervisors play a challenging and pivotal role in organizations—not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization and...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,009 USD
10 more dates

Online courses

School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Nov 18, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Nov 18, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Nov 18, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Nov 18, 2020
Online course
School of Hotel Administration
Course Focus Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare participants to develop their own data-driven, systematic approach to group pricing. Participants will also learn how to anticipate...
Nov 18, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Nov 18, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Nov 18, 2020
Online course
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Nov 18, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Nov 18, 2020
Online course
School of Hotel Administration
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...
Nov 18, 2020
Online course
1,380 USD
23 more dates
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Nov 18, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Nov 18, 2020
Online course
School of Hotel Administration
Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand...
Nov 18, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Nov 18, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Nov 18, 2020
Online course
Management Concepts
Many aspects of the Federal Government function like businesses, including activities involving reimbursables and revolving funds. Federal financial personnel must understand the differences between business operations and activities funded by appropriations, as well as the budget and execution...
Nov 18—20, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Nov 18, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Nov 18, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Nov 18, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Nov 18, 2020
Online course
School of Hotel Administration
Whether you are a coffee house, restaurant, or even a cocktail bar, your beverage program can have a big impact on your profitability, but it comes with a good deal of risk. Understanding everything that is involved in offering wine, beer, spirits, and nonalcoholic beverages, and applying...
Nov 18, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Nov 18, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Nov 18, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Nov 18, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Nov 18, 2020
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Nov 18, 2020
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Nov 18, 2020
Online course
Management Concepts
When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate plans. Starting with an opening exercise that stretches your creative thinking and finishing with...
Nov 18—20, 2020
Online course
1,079 USD
24 more dates
Management Concepts
The Statement of Work (SOW) can make or break an acquisition. Writing an effective SOW is essential to achieving best value. Not only will you practice writing each part of the SOW through a hands-on workshop, but you will also examine a SOW from a contractor’s perspective. You will learn best...
Nov 18—20, 2020
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Nov 18, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Nov 18, 2020
Online course
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Nov 18, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Nov 18, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Nov 18, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Nov 18, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Nov 18, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Nov 18, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Nov 18, 2020
Online course