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November 18, 2020

Offline courses

Fitch Learning
The overall goal of this workshop is to give a structured approach to the credit analysis of banks in emerging markets. Key Learning Outcomes: Participants will be enabled to apply a structured analytic approach incorporating the operating environment (sovereign and systemic risk),...
Nov 18—20, 2020
3 days in Washington, United States
3,995 USD
9 more dates
CIPD
Gain the necessary knowledge and skills to prepare and deal with an employment tribunal claim. The practical, two-day How to Prepare for an Employment Tribunal course uses case studies and examples to examine each stage of an employment tribunal claim, from receipt of the application to the...
Nov 18, 2020
1 day in London, United Kingdom
Harvard Business School
Nov 18—21, 2020
4 days in Boston, Massachusetts, United States
10,000 USD
1 more date
Eli Broad College of Business
Effective communication is a critical skill all leaders and managers need to develop. What is your communication style and how can it influence your effectiveness as a leader? How do you build your credibility and manage difficult conversations through communication? This highly interactive...
Nov 18—19, 2020
2 days in Lansing, Michigan, United States
2,395 USD
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Vlerick Business School Executive Education
Accelerate your sales results As a sales professional, you drive the engine that powers the growth of your business. It takes skill and experience to be a leader who drives this growth. At the same time, it’s crucial to grow your business – and to grow as a leader – in a sustainable and...
Nov 18, 2020—Jun 8, 2021
5 days in Brussels, Belgium
4,965 USD
1 more date
CIPD
Discover crucial elements of contractual relationships and understand the importance of terms of employment when creating and varying contracts. This 1-day course aims to discuss crucial elements of contractual relationships, from the beginning to the end of the employee/employer relationship...
Nov 18, 2020
1 day in London, United Kingdom
CIPD
Learn how to gain competitive advantage using workforce planning strategies, interactive tools and techniques to run analyses of your workforce strategy. Workforce planning is a business process to align changing business and people strategies. It needs to be evidenced-based using analytical...
Nov 18—19, 2020
2 days in London, United Kingdom
1,215 USD
1 more date
Harvard DCE
Nov 18—19, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
1 more date
The Wharton School
Focusing on the most critical leadership issues facing new and established CEOs, CEO Academy® brings together the world’s most well-respected chief executives to share what worked while leading their companies through major change and what they would have done differently. Attendees leave with...
Nov 18—19, 2020
2 days in New York, New York, United States
20,000 USD
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AirBusiness Academy
Examine the main issues, strategies, risks and opportunities of the aircraft asset management cycle from initial delivery of the aircraft to part-out and scrapping. How will I benefit? This course will enable you to: Explore aviation business models and asset management strategies in...
Nov 18—20, 2020
3 days in Toulouse, France
2,400 USD
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Smeal College of Business
Today’s workplace offers a complex variety of modes through which leaders communicate critical concepts, ideas, and strategic messages. This program will help you explore effective strategies for communicating strategic vision up, down, and across the organization, with particular focus on...
Nov 18—19, 2020
2 days in State College, Pennsylvania, United States
2,750 USD
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ASPE | Techtown
As a ICAgile Certified Professional designation course, this Agile training course offers hands-on practices in Iteration Planning, Product Roadmap and Backlog, Estimating Practices, User Story Development and Iteration Execution. There is more to Agile development than simply a different style...
Nov 18—19, 2020
2 days in Seattle, Washington, United States
1,495 USD
47 more dates
McCombs School of Business
Explore the foundations of decision quality and how to use a rigorous analytic framework to make better decisions in your personal and professional life. Most of us were never trained how to make good decisions. A primary reason for this seems to be, as we explore in this course, an unfounded...
Nov 18—19, 2020
2 days in Austin, Texas, United States
2,950 USD
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Vlerick Business School Executive Education
Making your sales team more effective Every company’s sales team is critical because it drives revenues and has one objective: to deliver outstanding commercial results. In light of this, the Sales Manager’s role cannot be overestimated. underestimated. And because the Sales Manager’s...
Nov 18—20, 2020
3 days in Ghent, Belgium
3,344 USD
1 more date
McGill Executive institute
This action-oriented program will improve your bargaining power and provide you with a variety of practical strategies and tactics to become a successful negotiator in any context. Collaborative negotiation principles and techniques are explored through role-plays, case studies, and videotaped...
Nov 18—20, 2020
3 days in Montreal, Quebec, Canada
1,890 USD
1 more date
ILR School
Conflict can have constructive or destructive consequences on both individual and team performance. The difference depends on your ability to identify and confront these conflicts, resolve them appropriately, and grow wiser and stronger in the process. By learning to handle conflict well, you...
Nov 18—19, 2020
2 days in New York, New York, United States
1,695 USD
1 more date
IMS
You've excelled in your position, hit your goals and exceeded the expectations – you’re ready for the next step. Ready to move from an individual contributor to leader – someone who can not only perform, but one who can lead strategically and maximize the performance of others. Even for the...
Nov 18, 2020
1 day in Boston, Massachusetts, United States
Kellogg School of Management
Breakthrough Ideas for Nonprofit Leadership Nonprofits cannot grow without some commitment to innovation. Organizational change and innovation for nonprofits are key to high-impact service delivery. A nonprofit leader has the responsibility to provide the opportunity for change, as do the...
Nov 18—19, 2020
2 days in Chicago, Illinois, United States
1,150 USD
1 more date
Fitch Learning
The overall goal of this three-day workshop is to provide a systematic approach to the credit risk and financial strength analysis of life and non-life insurance and reinsurance companies. Key Learning Outcomes: Understand the business and financial risks inherent in the life and non-life...
Nov 18—20, 2020
3 days in Paris, France
3,992 USD
10 more dates
GIBS Business School
Embracing digitisation to build a customer-centric enterprise or rejuvenate strategies in the digital age. The existing strategy and leadership models used by most product and service enterprises have limitations which inhibit growth and make them vulnerable to competition and disruption. The...
Nov 18—19, 2020
2 days in Johannesburg, South Africa
960 USD
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Haas School of Business
On the job and in our personal lives, solid negotiation strategies are key to our success. Negotiation is both an art and a strategic process that involves building trust and developing relationships, as well as influencing and shaping behaviors that result in mutually satisfying agreements for...
Nov 18—20, 2020
3 days in Berkeley, California, United States
5,040 USD
1 more date
AirBusiness Academy
Identifies the drivers in maintenance costs evaluation and analyses arguments concerning maintenance matters in commercial discussions. What are the learning objectives? Transform industry knowledge into practical know-how Understand the dynamics and demand of the maintenance...
Nov 18—20, 2020
3 days in Toulouse, France
2,107 USD
1 more date
SIM Professional Development
Introduction When sustainable leadership prevails, organisations and people prosper. This developmental leadership group-coaching programme, is specifically designed for Senior Executives to build sustainable leadership capability through thought provoking, emotions discovery and behavioural...
Nov 18—20, 2020
3 days in Singapore
2,080 USD
1 more date
Improving Communications
Strengthens your ability to apply a collaborative, problem-solving approach to the negotiating process. Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive...
Nov 18, 2020
1 day in New York, New York, United States
ASPE | Techtown
This interactive big data course will provide a technical overview of Apache Hadoop for project managers, business managers, and data analysts. Students will understand the overall big data space, technologies involved and will get a detailed overview of Apache Hadoop. The course will expose...
Nov 18—19, 2020
2 days in Boston, Massachusetts, United States
1,795 USD
15 more dates
Verified
World-Famous Instructors
Haas School of Business
The digital age brings new challenges to marketers. Those challenges include shifting attention away from incrementally improving their existing portfolio of product, customer service, and branding initiatives, towards finding new, latent, invisible needs that represent an opportunity for the...
Nov 18—20, 2020
3 days in Berkeley, California, United States
4,900 USD
Explore
Weatherhead School of Management
This seminar builds on Introduction to Emotional Intelligence (EI) by helping participants put the innovative concepts and powerful strategies of EI to work in team settings. Understand team behaviors and norms at the core of effectiveness and the tools that enable those norms to emerge. Discover...
Nov 18, 2020
1 day in Cleveland, Ohio, United States
695 USD
Explore
Columbia Business School
Organizations are becoming increasingly diverse. Yet hiring diverse talent — taking into consideration characteristics including but not limited to race, ethnicity, gender, age, religion, ability, and sexual orientation — is only the first step in creating an inclusive organization. It is...
Nov 18—20, 2020
3 days in New York, New York, United States
6,550 USD
Explore
Center for Creative Leadership
Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager – one of the biggest and most difficult transitions for any leader. Understanding others,...
Nov 18—20, 2020
3 days in San Diego, California, United States
4,400 USD
38 more dates
Fitch Learning
The overall goal of this interactive three day workshop is to provide participants with structured approach to analysing the credit risk of banks and the skills to make an independent assessment of the strengths and weaknesses of a bank. Key Learning Outcomes: Use a structured approach to the...
Nov 18—20, 2020
3 days in Frankfurt, Germany
3,992 USD
18 more dates
The Wharton School
Technology, regulation, and competition have radically disrupted financial planning and the relationship between advisor and client. While fintech and quantitative forces may increasingly be involved in the selection of investments, clients still crave the human hand of a financial advisor who...
Nov 18—20, 2020
3 days in Philadelphia, Pennsylvania, United States
4,950 USD
1 more date
American Management Association
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...
Nov 18—20, 2020
3 days in Arlington, Washington, United States
2,445 USD
62 more dates
American Management Association
Breakthrough growth isn’t about luck. It requires that everyone in the organization change their mindset from what is to what if and create a disruption. Disruption equips us with the ability to withstand external threats, like competition, technology, government regulations, demographic shifts,...
Nov 18—19, 2020
2 days in Arlington, Washington, United States
2,545 USD
3 more dates
Management Concepts
There are numerous processes for ensuring contract performance meets mission requirements. You will continue to grow your expertise in managing contracts to identify and use appropriate metrics when evaluating contractor performance. You will explore performance assessment strategies and remedies...
Nov 18—19, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Whether you are managing a small, low-risk project or a multi-million-dollar initiative, project management tools, techniques, and practices enable you to get the job done—at budget and within deadline. You will gain an understanding of how to apply project management skills to successfully...
Nov 18—20, 2020
3 days in Tysons, Virginia, United States
1,729 USD
31 more dates
American Management Association
Join millions of team leaders who have trusted the expert faculty at AMA for their executive leadership training needs. When you have to wonder about your organization's future every day of every work week, it's vital to be well equipped to optimize your company's performance—as well as your own...
Nov 18—20, 2020
3 days in Philadelphia, Pennsylvania, United States
2,745 USD
43 more dates
Management Concepts
Federal personnel, regardless of their roles, should have a working understanding of Federal financial management processes. You will align your work with your organization’s financial concerns and contribute to its effectiveness armed with this foundational knowledge of Federal laws. You will...
Nov 18—20, 2020
3 days in Dallas, Texas, United States
Management Concepts
Many budget and program analysts understand the nuances of the budget process, but understanding how to leverage Microsoft Excel to analyze budgets and finances is a value-added skill for any organization. This skill is critical to the accurate and timely preparation of budget worksheets. After...
Nov 18—20, 2020
3 days in Atlanta, Georgia, United States
American Management Association
Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter. Unstable economic times can mean fast and frequently unexpected organizational changes, greater responsibilities and new projects and initiatives. Being a confident, polished speaker is not...
Nov 18—20, 2020
3 days in Atlanta, Georgia, United States
2,445 USD
20 more dates
American Management Association
A best-selling seminar for managers and team members involved in IT and technical project management In just 3 days, you'll understand the unique challenges of managing IT and technical projects and discover how applying project management methodology can give you a step-by-step approach to...
Nov 18—20, 2020
3 days in Chicago, Illinois, United States
2,445 USD
8 more dates
NUS Institute of Systems Science
In the last few years, continuous streaming of data from sensors has emerged as one of the most promising data sources, fuelling a number of interesting developments in “Internet of Things (IoT)”. This continuous streaming of information must be coupled with a means to analyse the data and create...
Nov 18—20, 2020
3 days in Singapore
2,006 USD
1 more date
Management Concepts
Without proper knowledge in all aspects of agency budget function, Federal personnel are unable to support organizational compliance with laws and regulations such as the Government Performance and Results Modernization Act (GPRAMA). In-depth discussions and practical exercises will provide you...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Nov 18—19, 2020
2 days in Denver, Colorado, United States
Management Concepts
Federal agencies are faced with tight economic conditions, shifting priorities, and public demand to deliver results. Program managers must not only manage multiple projects, but also ensure that those projects align with agency goals—all while maximizing performance and minimizing risk. You will...
Nov 18—20, 2020
3 days in Washington, District of Columbia, United States
1,729 USD
16 more dates
Euromoney Learning Solutions
Understand key elements and documentation of the M&A process with our 3 day course Mergers & Acquisitions is designed to help you develop a practical understanding of Mergers & Acquisitions (“M&A”) through detailed analysis and group discussions on several case studies. By the end of this...
Nov 18—20, 2020
3 days in London, United Kingdom
4,355 USD
1 more date
The Chartered Institute of Marketing
What makes a brand successful? We will explore this question considering the brand planning process and case studies of contemporary brands from different sectors. The workshop will focus on the brand audit, brand positioning and developing brand programmes. We will review the different...
Nov 18, 2020
1 day in London, United Kingdom
American Management Association
Is there an advantage to learning project management for administrative professionals? Yes! If you’re looking to take on the added pressure and challenges associated with projects, the techniques of project management for administrative professionals will give you the confidence you need to get...
Nov 18—20, 2020
3 days in Chicago, Illinois, United States
2,095 USD
15 more dates
American Management Association
Increase your company's savings through better purchasing techniques This fundamentals seminar is taught by leaders in the field who will walk through every step of the purchasing management process, including negotiating and vendor and materials management. Find innovative ways to manage your...
Nov 18—20, 2020
3 days in Chicago, Illinois, United States
2,345 USD
9 more dates
American Management Association
You’re a new sales manager, taking over a sales team with both rookies and pros. You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the skills of each team member? And how do you...
Nov 18—20, 2020
3 days in Chicago, Illinois, United States
2,545 USD
9 more dates
American Management Association
This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success! In three days of advanced sales management training, you’ll get skills to keep pace with all the issues that are revolutionizing sales force management. It’s the sales manager...
Nov 18—20, 2020
3 days in New York, New York, United States
2,645 USD
5 more dates

Online courses

IFF Training
Course Structure The course takes place over 16 weeks and comprises eight core units. The units will be released every two weeks from the start of the course. Assessment & Post Graduate Certification At the end of each unit there is an assessment that will allow you to benchmark your...
Nov 18, 2020—Mar 10, 2021
Online course
3,458 USD
1 more date
ASPE | Techtown
This interactive big data course will provide a technical overview of Apache Hadoop for project managers, business managers, and data analysts. Students will understand the overall big data space, technologies involved and will get a detailed overview of Apache Hadoop. The course will expose...
Nov 18—19, 2020
Online course
1,795 USD
15 more dates
IFF Training
M&A activity is set for significant growth with big money to be made. This course gives a structured guide to all components of an M&A transaction, taught by a market veteran in the industry with an exemplary track record and reflects the professional knowledge and skills needed to succeed in...
Nov 18, 2020—Mar 10, 2021
Online course
3,457 USD
Explore
School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Nov 18, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Nov 18, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Nov 18, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Nov 18, 2020
Online course
School of Hotel Administration
Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare participants to develop their own data-driven, systematic approach to group pricing. Participants will also learn how to anticipate...
Nov 18, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Nov 18, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Nov 18, 2020
Online course
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Nov 18, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Nov 18, 2020
Online course
School of Hotel Administration
A successful beer program includes elements that can be easily overlooked but might also be the difference between a successful and unsuccessful program. Properly planning a draft beer system is essential, but equally important is understanding your market and clientele. Then, selecting the right...
Nov 18, 2020
Online course
Impact Factory
Boost your confidence and create trust between you and the people you want to influence at any level Our influencing skills training course is designed to help you to get the people around you to see things slightly differently. It will help provide you with the skills and techniques to impact...
Nov 18, 2020
Online course
School of Hotel Administration
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...
Nov 18, 2020
Online course
1,380 USD
11 more dates
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Nov 18, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Nov 18, 2020
Online course
School of Hotel Administration
Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand...
Nov 18, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Nov 18, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Nov 18, 2020
Online course
School of Hotel Administration
In this course, you will see that brand activation is much more than clever communications or perfectly placed messages. You will begin developing your skills in brand activation by identifying and analyzing a brand target market and determining consumer insights that will prepare you to create...
Nov 18, 2020
Online course
School of Hotel Administration
In this course, you will focus on how to optimize a brand’s strategy approach to the market. By identifying opportunities and threats to a brand using Porter’s Five Forces model, you will analyze how you can strengthen a brand’s position. You will then take this analysis a step further with...
Nov 18, 2020
Online course
Impact Factory
This is a practical day, filled with exercises, games and discussion. You'll practise ways to handle difficult or tricky situations. And you'll go away with a set of personalised skills you can use immediately. Course Objectives: How Communications Works Active Listening and...
Nov 18, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Nov 18, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Nov 18, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Nov 18, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Nov 18, 2020
Online course
School of Hotel Administration
Whether you are a coffee house, restaurant, or even a cocktail bar, your beverage program can have a big impact on your profitability, but it comes with a good deal of risk. Understanding everything that is involved in offering wine, beer, spirits, and nonalcoholic beverages, and applying...
Nov 18, 2020
Online course
Management Concepts
Many aspects of the Federal Government function like businesses, including activities involving reimbursables and revolving funds. Federal financial personnel must understand the differences between business operations and activities funded by appropriations, as well as the budget and execution...
Nov 18—20, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Nov 18, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Nov 18, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Nov 18, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Nov 18, 2020
Online course
School of Hotel Administration
Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the value and...
Nov 18, 2020
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Nov 18, 2020
Online course
Impact Factory
Feel more confident in your ability to manage, encourage and inspire others Our popular Line Management course is suitable for newly appointed line managers and those with experience who want to improve their effectiveness. It's specifically designed to help you understand and engage with what...
Nov 18—19, 2020
Online course
1,093 USD
16 more dates
School of Hotel Administration
Today there are well over one hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this short course you will become familiar with the main groupings of beer and what differentiates them, both in style and in taste. During the course,...
Nov 18, 2020
Online course
Management Concepts
When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate plans. Starting with an opening exercise that stretches your creative thinking and finishing with...
Nov 18—20, 2020
Online course
1,129 USD
29 more dates
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Nov 18, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Nov 18, 2020
Online course
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Nov 18, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Nov 18, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Nov 18, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Nov 18, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Nov 18, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Nov 18, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Nov 18, 2020
Online course
American Management Association
What keeps you from getting things done during the day? Like most of us you probably face unproductive and unnecessary meetings, a mountain of work on your desk and a never ending wave of voicemails and emails. Welcome to the daily life of a manager. It's a balancing act, where managing...
Nov 18, 2020
Online course
Management Concepts
The Statement of Work (SOW) can make or break an acquisition. Writing an effective SOW is essential to achieving best value. Not only will you practice writing each part of the SOW through a hands-on workshop, but you will also examine a SOW from a contractor’s perspective. You will learn best...
Nov 18—20, 2020
Online course