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March 25, 2020

Offline courses

IMS
Leaders hear 'yes' far too often. They don't hear bad news until it's too late. It's an enormous problem for leaders, for teams, for the entire organization. But is it inevitable? Absolutely not. In this workshop, Professor Michael Roberto shows you how to stimulate dissent and debate to improve...
Mar 25, 2020
1 day in Chesterfield, Missouri, United States
475 USD
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Harvard DCE
Mar 25—26, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
4 more dates
Harvard DCE
Mar 25—27, 2020
3 days in Cambridge, Massachusetts, United States
3,995 USD
2 more dates
McGill Executive institute
An organization’s ability to innovate – whether it's creating seamless and enjoyable customer journeys, radically new products and services, or breakthrough business models – is critical to long-term success. Innovation is about solving important, challenging problems in creative and...
Mar 25—26, 2020
2 days in Montreal, Quebec, Canada
1,377 USD
1 more date
IFF Training
Focuses on the core skills required for the successful application of corporate valuation techniques Whatever your reason for valuing a company, whether it be for mergers and acquisitions, selling, restructuring, creating or increasing shareholder value, you will understand and appreciate the...
Mar 25—27, 2020
3 days in London, United Kingdom
4,173 USD
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Harvard Medical School
Mar 25—27, 2020
3 days in Boston, Massachusetts, United States
1,645 USD
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ASPE | Techtown
Leading teams to higher levels of maturity requires the ability to ensure the team is working collaboratively. This includes planning and conducting effective team meetings. In an Agile environment, the team depends on the facilitation skills of the Agile Team Facilitator to lead the team to...
Mar 25—27, 2020
3 days in Seattle, Washington, United States
1,795 USD
17 more dates
Hyper Island
Transform your business This course helps you to understand and tackle disruptive business challenges, to deliver new kinds of value for your customers. Utilise the power of networks; learn diagnostic tools for rapid analysis; explore cutting-edge case studies; and implement a powerful...
Mar 25—27, 2020
3 days in São Paulo, Brazil
3,000 USD
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The University of Auckland Business School
Learning to be Agile in a changing world Building on project management fundamentals, this course helps leaders learn how to adapt to situations when the client is vague about their needs, the scope is not clear, timelines and resources are fixed, and the environment is dynamic. Learn how people...
Mar 25—Apr 7, 2020
2 days in Auckland, New Zealand
915 USD
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Rotterdam School of Management
Discover the tools and behaviours required to successfully deploy teams on your digital change strategies – essential to thrive in the new digital ecosystem. Feel confident to lead and manage digital transformation in your organisation. How to disrupt before being disrupted The Digital...
Mar 25—27, 2020
3 days in Rotterdam, Netherlands
3,767 USD
1 more date
Schulich Executive Learning Centre
Today’s organizations are looking for tomorrow’s leadership team and project managers make great leaders! As an experienced PM, the next step in your career could very well take you to the senior leadership level. This three-day workshop will give participants a solid understanding of the three...
Mar 25—27, 2020
3 days in Toronto, Ontario, Canada
2,037 USD
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Disney Institute
Enhance Your Work Culture, Improve Your Business Outcomes At Disney Institute, we believe engaged employees, performing at their best, have the greatest impact on outcomes. Everyone is important to a productive work culture—not just human resources professionals. Therefore, the sustained quality...
Mar 25, 2020
1 day in Anaheim, California, United States
1,750 USD
18 more dates
Brookings Institution
How can you predict changes in government policies, and what strategies can you employ to leverage these changes? Dive into the policymaking process. Acquire new thinking on policy formulation in the legislative and executive branches of government. And learn how to analyze political trends so...
Mar 25—26, 2020
2 days in Washington, District of Columbia, United States
1,995 USD
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Western Ontario University
Mar 25, 2020
1 day in London, Ontario, Canada
66 USD
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The King's Fund
Population health is an increasingly important focus for the health and care system as organisations start to work together to improve health outcomes and wellbeing for defined populations of people in England. This programme is designed to support you to work strategically with partners from...
Mar 25—Nov 11, 2020
8 days in London, United Kingdom
3,420 USD
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Nanyang Technological University Centre for Professional and Continuing Education
Mar 25—27, 2020
3 days in Singapore
1,322 USD
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Human Capital Institute
Ever been asked by your clients to help with change? Been part of an unsuccessful change initiative? Wondered why it’s so hard to communicate effectively about change? That’s because most change initiatives don’t take people and their needs into account. HCI knows that the key to successful...
Mar 25—26, 2020
2 days in Chicago, Illinois, United States
1,995 USD
14 more dates
Improving Communications
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the...
Mar 25, 2020
1 day in New York, New York, United States
694 USD
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IMS
A problem arises in your organization that needs your attention. The employees who come to tell you about it are finger-pointing and blaming as they explain what happened and why the customer is upset. The team-building session everyone attended a week ago seems to be long forgotten as you watch...
Mar 25, 2020
1 day in Rosemont, Illinois, United States
Cranfield School of Management
A clear marketing strategy focuses on your customers. Unlike a business plan it will help you to clarify who you should sell to, what you should sell them and why they should buy from you rather than a competitor. Cranfield has been at the forefront of leading edge thinking in this area. Create...
Mar 25—26, 2020
2 days in Cranfield, United Kingdom
3,304 USD
2 more dates
Strathmore Business School
Food scarcity is not a new phenomenon. Food imports into Africa since 2014 have been estimated at USD 50 Billion. Poor utilization of available arable land fit for agricultural production, post-harvest losses estimated at 40%, declining productivity, farm degradation and poor production...
Mar 25—Apr 30, 2020
6 days in Nairobi, Kenya
893 USD
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Heinz College
This three-day, instructor-led, classroom-based course presents strategies for measuring and evaluating an operational insider threat program within an organization. Using scenario-based exercises, this course takes participants through the steps to conduct an insider threat program evaluation....
Mar 25—27, 2020
3 days in Arlington, Virginia, United States
3,150 USD
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Bristol Business School
A project is defined as a "piece of planned work or an activity that is finished over a period of time and intended to achieve a particular purpose". Many of us in our day-to-day roles are required to manage 'projects' while not being qualified project managers. This practical two day programme...
Mar 25—26, 2020
2 days in Bristol, United Kingdom
608 USD
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CIPD
Get a thorough understanding of best practice in grievance, disciplinary, and dismissal processes, and develop strategies for risk management and dispute resolution in the workplace. Knowing how to apply the law effectively to grievance, discipline or dismissal situations is essential for HR...
Mar 25—26, 2020
2 days in Manchester, United Kingdom
1,055 USD
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Lagos Business School
Family-owned businesses contribute significantly to economic development, wealth creation, and employment in most emerging economies. Though family businesses are key components of the economies of most countries, only a few of them survive between the founding generation and the next. The...
Mar 25, 2020
1 day in Lagos, Nigeria
238 USD
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Haslam College of Business
This course is tailored to the scheduled outpatient setting and teaches Lean practices for removing waste, variation and constraints from the workplace. It is designed for healthcare executives and providers. Key Benefits Identify and eliminate waste from your organization’s value...
Mar 25—27, 2020
3 days in Knoxville, Tennessee, United States
2,500 USD
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Cambridge Judge Business School Executive Education
Research shows that diversity in senior leadership encourages innovation, improves decision-making, reduces corporate misconduct and improves financial returns. Despite this fact, gender diversity is still a worldwide challenge at both an organisational and an individual level. Whilst we have...
Mar 25—27, 2020
3 days in Cambridge, United Kingdom
4,591 USD
3 more dates
AirBusiness Academy
Identifies the drivers in maintenance costs evaluation and analyses arguments concerning maintenance matters in commercial discussions. What are the learning objectives? Transform industry knowledge into practical know-how Understand the dynamics and demand of the maintenance...
Mar 25—27, 2020
3 days in Toulouse, France
2,098 USD
1 more date
Vlerick Business School Executive Education
The role of the finance function is evolving. To drive value in today’s rapidly-changing world, finance professionals must become strategic business partners: sounding boards, communications specialists and analysts, all rolled into one. Making this transition is the most important challenge...
Mar 25—28, 2020
4 days in Brussels, Belgium
4,300 USD
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IFF Training
This brand new agenda will enable you to: Understand the outlook of lenders in project finance and the risk vs. reward position of debt financiers Understand risk identification, risk allocation and risk mitigation techniques that are incorporated in renewable energy project finance ...
Mar 25—27, 2020
3 days in London, United Kingdom
4,173 USD
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The Institute for Mergers, Acquisitions and Alliances
What Is IMAA’s Competitive Advantage? The most lucrative but also most challenging mergers and acquisitions are global opportunities, so why limit your training to a local training that may only focus on national laws and settings? IMAA curriculum is the international golden standard in the M&A...
Mar 25—28, 2020
4 days in Singapore
4,990 USD
2 more dates
Nanyang Technological University Centre for Professional and Continuing Education
Mar 25—26, 2020
2 days in Singapore
ASPE | Techtown
Agile has made its way into the mainstream – it's no longer a grassroots movement to change software development. Today, more organizations and companies are adopting this approach over a more traditional waterfall methodology, and more are working every day to make the transition. To stay...
Mar 25—27, 2020
3 days in Jacksonville, Florida, United States
1,795 USD
30 more dates
CIPD
Learn how to successfully manage your team in a way that will involve and inspire them to achieve organisational goals. This course will also give you a good understanding of the roles and responsibilities of being a manager, and help you tackle new responsibilities with confidence. Having...
Mar 25—27, 2020
3 days in London, United Kingdom
1,582 USD
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KTH Executive School
Leading Innovation - Boost your organization´s innovation capability Why now? Do you need to boost your organization´s innovation performance? Do you suspect that your organization doesn´t have the capabilities now to fully exploit innovation as a primary tool for building a strong and...
Mar 25—27, 2020
3 days in Stockholm, Sweden
3,396 USD
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Merage School of Business
Enhance your Career in the Dynamic Real Estate Industry Take advantage of this unique opportunity to participate in one of the most comprehensive and carefully crafted real estate programs in the country and learn practical skills and theories from world-renowned faculty at the top-ranked...
Mar 25, 2020—Mar 25, 2021
30 days in Irvine, California, United States
27,500 USD
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Foster School of Business
Make decisions that positively impact the bottom line This three-day seminar will provide you with a better understanding of the numbers side of business. The curriculum introduces essential accounting and finance concepts for managers without a financial background. Learn key principles and...
Mar 25—27, 2020
3 days in Seattle, Washington, United States
3,350 USD
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IMS
This workshop addresses professional success from a practical perspective. Building on scholarship and real world experience, Dr. Dewett uses funny and emotional stories to discuss how to take your team and your career to the next level. Leadership is explored through aspects of communication,...
Mar 25, 2020
1 day in Irving, Texas, United States
ILR School
Interest-based bargaining frames negotiation as joint problem solving to resolve each party's underlying issues, needs, and concerns. Participants learn to assess how their organization's bargaining Interest-based bargaining frames negotiations in terms of shared problem to solve-resolving each...
Mar 25, 2020
1 day in New York, New York, United States
995 USD
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Weatherhead School of Management
Learn how to develop leadership and emotional intelligence (EI) in others through this intensive, 4-day experience based on the Intentional Change Theory (ICT) (Boyatzis, 2001), an empirically-proven framework for achieving desired, sustained, behavioral transformation. Where traditional coaching...
Mar 25—Sep 16, 2020
6 days in Cleveland, Ohio, United States
7,500 USD
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NUS Institute of Systems Science
Campaign analytics course enable participants to apply data analytics for designing, execution and monitoring marketing campaigns for achieving stated business growth. Companies these days have access to large customer databases that can be leveraged to facilitate personalized, one-to-one...
Mar 25—27, 2020
3 days in Singapore
1,983 USD
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American Management Association
When you’re focused on your organization's future every day of every workweek, it's vital that you are well equipped to optimize your company's performance—as well as your own career—with executive leadership training. What does it mean to be an executive leader? It means you’re a visionary, a...
Mar 25—27, 2020
3 days in Dallas, Texas, United States
2,745 USD
50 more dates
American Management Association
AMA’s PMP exam prep seminar has resulted in a 100% PMP exam pass rate reported by past attendees! Get on track to achieving this prestigious credential and greater career potential. This PMP certification exam prep seminar will help you prepare for today's more rigorous PMP® exam based on A...
Mar 25—27, 2020
3 days in New York, New York, United States
2,545 USD
12 more dates
American Management Association
Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...
Mar 25—26, 2020
2 days in Dallas, Texas, United States
2,545 USD
92 more dates
The Chartered Institute of Marketing
This immersive workshop reveals the secrets of the copywriter’s craft and gives your skills an invigorating workout. You’ll learn a comprehensive method to help you generate ideas, maintain reader attention and bring your words to life. In an atmosphere that’s friendly and collaborative, you’ll...
Mar 25—26, 2020
2 days in London, United Kingdom
1,524 USD
3 more dates
NUS Institute of Systems Science
How do the tech giants manage their infrastructure? What can other organisations learn from them? Mike Krieger, the co-founder of Instagram announced in 2012, that “2 backend engineers can scale a system to 30+ million users.” After the acquisition by Facebook, this team grew to 5. Pinterest,...
Mar 25—27, 2020
3 days in Singapore
1,983 USD
1 more date
American Management Association
A best-selling seminar for managers and team members involved in IT and technical project management In just 3 days, you'll understand the unique challenges of managing IT and technical projects and discover how applying project management methodology can give you a step-by-step approach to...
Mar 25—27, 2020
3 days in Atlanta, Georgia, United States
2,445 USD
10 more dates
NUS Institute of Systems Science
An organisation’s analytics potential depends on its capability to process and manage the acquired data (both internal & external). The credibility and usefulness of sophisticated data analytics solutions rest upon good quality data. But good, clean data cannot always be readily available. This...
Mar 25—27, 2020
3 days in Singapore
1,983 USD
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NUS Institute of Systems Science
As the world becomes increasingly Digital and with escalating Cyber Threats, it becomes imperative for organisations in Singapore to adopt an Enterprise Security Architecture approach to secure the Digital Enterprise in support of Singapore’s Smart Nation initiative. However, it is the common...
Mar 25—27, 2020
3 days in Singapore
1,983 USD
1 more date

Online courses

Duke Corporate Education
Our Nurse Leadership Program, developed in partnership with Dignity Health Global Education, equips nurse leaders to make a positive impact on their organizations by empowering them to evaluate and lead themselves, others and their organizations amidst a complex and evolving healthcare...
On demand
Online course
1,995 USD
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ASPE | Techtown
In this Agile Project Management training course you will learn advanced project management skills to help you, the servant leader of your Agile teams, enable your team(s) to deliver what your customers want faster and with better quality than ever before! This is an advanced course for those who...
Mar 25—27, 2020
Online course
1,495 USD
10 more dates
Duke Corporate Education
Raise your game. Expand your financial knowledge so you can ask better questions, spot problems, make better decisions, and increase your impact and influence in the organization. Duke CE has partnered with Professor Joe Perfetti, who has wealth of real world knowledge and industry expertise, to...
On demand
Online course
299 USD
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Graziadio School of Business and Management
The healthcare industry has shifted from volume-based care to value-based care: More than ever, healthcare organizations have to prioritize patient engagement and health outcomes. Patients have become more involved with their own health. Providers must adjust how they engage their target audience...
On demand
Online course
2,995 USD
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Aalto University School of Business
The Essence of Excellence Starting a Lean Program with a few enthusiasts is easy. Creating a sustainable Lean Program which involves and engages all of the employees is hard. It takes strong leadership, a change in culture, willing people and excellence across all functions and levels of the...
Mar 25—27, 2020
Online course
3,121 USD
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Dale Carnegie Training
This one-hour webinar helps you understand the four dominant personality styles. Knowing your style is an important element to help reach across personal barriers. You need to identify your own strengths and weaknesses first. From there you can focus on understanding others and use effective...
Mar 25, 2020
Online course
129 USD
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Dale Carnegie Training
We all set goals for ourselves, in both our personal and professional lives. Sometimes, we rise above all challenges and achieve great things; other times, we give up or fall short. The key to achieving our goals lies in being clear about what we really want. This live online course will help you...
Mar 25, 2020
Online course
Harvard Business School
Mar 25—May 6, 2020
Online course
1,750 USD
2 more dates
IE Business School
Financial Decision-Making for Managers offers students the opportunity to acquire the financial knowledge and skills needed to succeed in today’s fast-paced business environment. The course takes on a very practical approach to understanding and applying fundamental learning objectives to your...
Mar 25—May 1, 2020
Online course
2,098 USD
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Human Capital Institute
If you are new or early in your career in HR, this course is for you. Your clients expect you to be able to solve their people problems. In this course, you’ll learn solutions for a range of talent management issues that you might encounter. And not just the same old stuff—you'll get a winning...
Mar 25—26, 2020
Online course
1,995 USD
17 more dates
Blockchain Training Alliance
This instructor-led 3 day Blockchain Architecture training is for technical leaders who need to make decisions about architecture, environment, and development platforms. The Certified Blockchain Solution Architecture exam is included with class. The class covers the following topics: What is...
Mar 25—27, 2020
Online course
1,895 USD
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Harvard Business School
Mar 25—May 6, 2020
Online course
1,600 USD
2 more dates
School of Hotel Administration
Today there are well over a hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this course, you will know the main groupings of beer and what differentiates them. An examination of beer styles includes an understanding of judging...
Mar 25, 2020
Online course
School of Hotel Administration
In this course, you will assess the market to identify opportunities for a brand, determine a strategy to best position the brand, and draft a strategy to achieve the brand’s goals. You will then apply this information to a brand of your choice. You will start analyzing the competitive space by...
Mar 25, 2020
Online course
School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
Mar 25, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Mar 25, 2020
Online course
School of Hotel Administration
Today’s consumers rely less upon traditional travel agents and more on web-based research when booking travel. In this online course participants will learn to develop online strategies designed to improve their standing in Internet search results, called Search Engine Optimization (SEO), and...
Mar 25, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Mar 25, 2020
Online course
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Mar 25, 2020
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
Mar 25, 2020
Online course
Management Concepts
In project and program management, something can and will go wrong. Even successful projects must identify, assess, and mitigate risk. Solid risk management best practices are critical to delivering projects that adhere to timeframes, budgets, and quality requirements. You will learn different...
Mar 25—27, 2020
Online course
1,729 USD
15 more dates
American Management Association
Learn advanced project management skills to help you deliver what your customers want faster and with better quality than ever before! In this Agile Project Management training course, you will learn advanced project management skills to help you, the servant leader of your agile teams, enable...
Mar 25—27, 2020
Online course
1,495 USD
11 more dates
School of Hotel Administration
In this course, you will explore the opportunities and challenges that come with opening a food and beverage establishment. You will review a case study describing an existing F&B operation and explore the steps involved in creating a business plan. You will also examine strategies for...
Mar 25, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Mar 25, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Mar 25, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Mar 25, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Mar 25, 2020
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
Mar 25, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Mar 25, 2020
Online course
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
Mar 25, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Mar 25, 2020
Online course
Management Concepts
Federal personnel, regardless of their roles, should have a working understanding of Federal financial management processes. You will align your work with your organization’s financial concerns and contribute to its effectiveness armed with this foundational knowledge of Federal laws. You will...
Mar 25—27, 2020
Online course
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Mar 25—26, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Mar 25, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Mar 25, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Mar 25, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Mar 25, 2020
Online course
School of Hotel Administration
Pricing strategy is the central component in overall profit performance. This online course prepares participants to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a highly competitive environment. Participants will learn to measure demand sensitivity...
Mar 25, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Mar 25, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Mar 25, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Mar 25, 2020
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
Mar 25, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
Mar 25, 2020
Online course
American Management Association
Determining accurate and realistic baselines for scope, timeline, costs and quality Set your project up for success. Proper planning dramatically increases your odds of meeting project objectives and coming in on time and under budget. In less than 3 hours we’ll give the tools to initiate a...
Mar 25, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Mar 25, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Mar 25, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Mar 25, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Mar 25, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Mar 25, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Mar 25, 2020
Online course