Yi Zou

Assistant Professor Operations & Information Management at University of Massachusetts Amherst

Assistant Professor, Information Systems at Ivey Business School

Schools

  • Ivey Business School
  • University of Massachusetts Amherst

Links

Biography

University of Massachusetts Amherst

Education

PhD in Management, Smith School of Business, Queen's University, Canada Masters in Electronic Commerce, Dalhousie University, Canada BS in Computer Science and Technology, University of Shanghai for Science & Technology

Academic Appointments

Assistant Professor of OIM, UMass Amherst, 2017-Present

Research Interests

  • Human-Computer Interaction
  • Online Communities of Practice
  • Social Media
  • Green IS

Teaching Interests

  • Business Intelligence and Analytics
  • Database Management
  • Applied Data Mining Methods

Selected Publications

Zou, Y., (2015) A Relational View of Individual Participation in Online Communities of Practice: An Integrative Literature Review, International Conference on Information Systems (ICIS), Accepted in the Divisional Proceedings, Fort Worth, TX, USA.

Zou, Y., (2014) When Do Online User-Generated Reviews Really Matter? A Self-Validation Analysis, Pacific Asia Conference on Information Systems (PACIS), Accepted in the Divisional Proceedings, Cheng Du, China.

Zou, Y., Webster, J. (2014) Information Overload in Using Content Management Systems: Causes and Consequences, Pacific Asia Conference on Information Systems (PACIS), Accepted in the Divisional Proceedings, Cheng Du, China.

Levallet, N., Zou, Y., (2012). An Integrative View of Agile ISD Approach and Principles, Administrative Sciences Association of Canada 2012 Conference, Accepted in the Divisional Proceeding, St John’s, Canada.

Zou, Y., (2011). Literature Review: The Role of Habit in IS Post-Adoption. Administrative Sciences Association of Canada 2011 Conference, Accepted in Divisional Proceeding, Montreal, Canada.

Ivey Business School

Yi (Zoe) Zou is an assistant professor in the Information Systems group at the Ivey Business School. She received a PhD degree in Management Information Systems at Queen’s University and a master’s degree in Electronic Commerce at Dalhousie University. Prior to joining academia, she worked as a data analytics consultant with both public and private sector clients.

Her research focuses primarily on the role of algorithm-based IS design in influencing individual attitudes, perceptions and decision-making processes. Her recent research projects examine how algorithmic design can influence online community engagement and promote pro-social behaviors.

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