Vikas Kumar

Professor of Operations and Suppy Chain Management at Bristol Business School

Schools

  • J. Mack Robinson College of Business
  • Bristol Business School

Links

Biography

Bristol Business School

Dr Vikas Kumar is a Professor of Operations and Supply Chain Management at Bristol Business School, University of the West of England, UK. Prior to joining UWE, he worked as a Lecturer in Management at Dublin City University Business School in Republic of Ireland and as a Research Assistant for the University of Hong Kong and University of Exeter.

He serves on the editorial board of around six international journals including International J. of Supply Chain and Operations Resilience, Int. J. of Service, Economics, and Management and Int. J. of Manufacturing Systems. He has guest edited a number of special issues in high impact journals including J. of Information Technology (ABS 3*), Supply Chain Management an Int. J. (ABS 3*), Production, Planning & Control (ABS 3*), In. J. of Engineering Management and Economics (IJSEM), Int. J. of Lean Enterprise Research (IJLER), and Int. J. of Lean Six Sigma (IJLSS). He is also reviewer of more than 10 international journals including ABS 4 and ABS 3* journals such as Int. J Production Research (ABS3*), Int. J of Production Economics (ABS3*), Production Planning and Control (ABS3*), Supply Chain Management an Int. J (ABS3*), Expert Systems with Application (ABS3*), Int. J of Production and Operations Management (ABS4), J of Intelligent Manufacturing Systems (ABS2*) and Computers and Industrial Engineering (ABS2*).

Prof Kumar works very closely with industries and has generated research funding in the excess of £1 million from various research agencies such as Innovate UK, EPSRC, British Council, British Academy, Newton Fund, and Science Foundation of Ireland. He is currently working on four research projects funded by British Academy/Newton Fund and EPSRC/Innovate UK that are focused on developing countries. These research projects are in collaboration with researchers from a number of UK universities as well as researchers from Brazil, Vietnam, Thailand, Costa Rica and Turkey.

Prof Kumar’s current research focus is on sustainable supply chain management and short food supply chains. His other research interests include supply chain improvement, green supply chain, process modelling, innovation in SMEs, operations strategy, and service supply chains.

At UWE currently he is involved in teaching a number of postgraduate and undergraduate modules on research methods, operations management and operations strategy. He is also actively involved in supervising research masters and doctoral students (PhDs). He welcomes PhD applications broadly in the area of operations and supply chain management including lean, process modelling, service operations, short food supply chains and sustainable and low carbon supply chains.

Area of expertise Sustainable Supply Chain Management; Process Modelling; Green Supply Chain Management; Structural Equation Modelling; Service Operations Management; Meta Analaysis; Cold Chain Logistics; Short Food Supply Chains

Publications

Kumar, V., Bak, O., Guo, R., Shaw, S., Colicchia, C., Jose Arturo, G.-R. and Kumari, A. (2018) An empirical analysis of supply and manufacturing risk and business performance: A Chinese manufacturing supply chain perspective. Supply Chain Management. ISSN 1359-8546 [In Press] Available from: http://eprints.uwe.ac.uk/36944 ' Maldonado-Guzmán, G., Garza-Reye, J. A., Pinzón-Castro, S. Y. and Kumar, V. (2018) Innovation capabilities and performance: Are they truly linked in SMEs? International Journal of Innovation Science. ISSN 1757-2223 Available from: http://eprints.uwe.ac.uk/36118 ' Kabbiri, R., Dora, M., Kumar, V., Elepu, G. and Gellynck, X. (2018) Mobile phone adoption in agri-food sector: Are farmers in Sub-Saharan Africa connected? Technological Forecasting and Social Change, 131. pp. 253-261. ISSN 0040-1625 Available from: http://eprints.uwe.ac.uk/34110 ' Villarreal, B., Garza-Reyes, J. A., Granda-Gutiérrez, E. and Kumar, V. (2018) A lean transportation approach for improving emergency medical operations. Production Planning & Control. ISSN 1366-5871 [In Press] Available from: http://eprints.uwe.ac.uk/36841 ' Loonam, J., Kumar, V., Mitra, A. and Abd Razak, A. (2018) Revisiting critical success factors for enterprise systems implementation: A literature review. Strategic Change, 27 (3). pp. 185-194. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/35496 ' Eaves, S., Kumar, V., White, G. R. and Loonam, J. (2018) Making IT happen: The pivotal role of knowledge sharing for information technology deployment success during joint venture change. Strategic Change: Briefings in Entrepreneurial Finance, 27 (3). pp. 245-255. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/36675 ' Kumar, V., Zeidan, J., Kumari, A., Garza-Reyes, J. and Tupa, J. (2018) Investigating supply chain performance and supply chain integration linkage in Jordanian manufacturing firms. In: International Conference on Industrial Engineering and Operations Management Paris, France, July 26-27, 2018, Paris, France, July 26-27, 2018. [In Press] Available from: http://eprints.uwe.ac.uk/37290 ' Alaka, H. A., Oyedele, L., Owolabi, H. A., Kumar, V., Ajayi, S. O., Akinade, O. and Bilal, M. (2018) Systematic review of bankruptcy prediction models: Towards a framework for tool selection. Expert Systems with Applications, 94. pp. 164-184. ISSN 0957-4174 Available from: http://eprints.uwe.ac.uk/33627 ' Garza-Reyes, J. A., Betsis, I. and Kumar, V. (2018) Lean readiness – The case of the European pharmaceutical manufacturing industry. International Journal of Productivity and Performance Management, 67 (1). pp. 20-44. ISSN 1741-0401 Available from: http://eprints.uwe.ac.uk/30508 ' Ghobadian, A., Bhattacharya, A., Talavera, I., Kumar, V. and Garza-Reyes, J. (2018) Examining legitimatisation of additive manufacturing in the interplay between innovation, lean manufacturing and sustainability. International Journal of Production Economics. ISSN 0925-5273 [In Press] Available from: http://eprints.uwe.ac.uk/36602 ' Garza-Reyes, J., Kumar, V., Chaikittisilp, S. and Tan, K. H. and NA (2018) The effect of lean methods and tools on the environmental performance of manufacturing organisations. International Journal of Production Economics, 200. pp. 170-180. ISSN 0925-5273 Available from: http://eprints.uwe.ac.uk/35579 ' White, G., Cicmil, S., Upadhyay, A., Subramanian, N., Kumar, V. and Dwivedi, A. (2018) Soft side of knowledge transfer partnership between universities and small to medium enterprises: Exploratory study to understand process improvement. Production Planning & Control. ISSN 0953-7287 [In Press] Available from: http://eprints.uwe.ac.uk/35357 ' Maldonado-Guzmán, G., Garza-Reyes, J. A., Pinzón-Castro, S. Y., Mejía-Trejo, J., Kumar, V. and Nadeem, S. P. and NA (2018) Innovation and growth in family-owned Mexican SMEs. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6-8, 2018, ID46. pp. 3458-3468. ISSN 2169-8767 Available from: http://eprints.uwe.ac.uk/35256 ' Garza-Reyes, J. A., Tangkeow, S., Kumar, V. and Nadeem, S. P. and NA (2018) Lean manufacturing adoption in the transport and logistics sector of Thailand – An exploratory study. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6-8, 2018, ID 45. pp. 104-115. ISSN 2169-8767 Available from: http://eprints.uwe.ac.uk/35255 ' Pratama, N. A., Kumar, V., Kumari, A., Garza-Reyes, J. and Nadeem, S. P. (2018) Investigating the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6 - 8, 2018, ID 471. pp. 1636-1647. ISSN 2169-8767 Available from: http://eprints.uwe.ac.uk/35254 ' Al Shboul, M., Garza-Reyes, J. and Kumar, V. and NA (2018) Best supply chain management practices and high-performance firms: The case of gulf manufacturing firms. International Journal of Productivity and Performance Management. ISSN 1741-0401 [In Press] Available from: http://eprints.uwe.ac.uk/34822 ' loonam, j., Eaves, S., Kumar, V. and Parry, G. (2018) Towards digital transformation: Lessons learned from traditional organisations. Strategic Change: Briefings in Entrepreneurial Finance, 27 (2). pp. 101-109. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/32488 ' Andreadis, E., Garza-Reyes, J. A. and Kumar, V. (2017) Towards a conceptual framework for Value Stream Mapping (VSM) implementation: An investigation of managerial factors. International Journal of Production Research, 55 (23). pp. 7073-7095. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/32125 ' Garza-Reyes, J., Yu, M., Kumar, V. and Upadhyay, A. (2017) Total quality environmental management: Adoption status in the Chinese manufacturing sector. The TQM Journal, 30 (1). pp. 2-19. ISSN 1754-2731 Available from: http://eprints.uwe.ac.uk/33151 ' Scott, B., loonam, j. and Kumar, V. (2017) Exploring the rise of blockchain technology: Towards distributed collaborative organisations. Strategic Change: Briefings in Entrepreneurial Finance, 26 (5). pp. 423-428. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/33432 ' Maldonado Guzman, G., Garza-Reyes, J. A., Pinzón-Castro, S. Y. and Kumar, V. (2017) Barriers to innovation in service SMEs: Evidence from Mexico. Industrial Management & Data Systems, 117 (8). pp. 1669-1686. ISSN 0263-5577 Available from: http://eprints.uwe.ac.uk/30673 ' Kumar, V., Chibuzo, E. N., Garza-Reyes, J. A., Kumari, A., Rocha-Lona, L. and Lopez-Torres, G. C. (2017) The impact of supply chain integration on performance: Evidence from the UK food sector. Procedia Manufacturing, 11. pp. 814-821. ISSN 2351-9789 Available from: http://eprints.uwe.ac.uk/32315 ' Citlalli López-Torres, G., Garza-Reyes, J. A., Maldonado-Guzmán, G. and Kumar, V. (2017) Knowledge management for sustainability in operations. Production Planning & Control. ISSN 1366-5871 [In Press] Available from: http://eprints.uwe.ac.uk/32785 ' Garza-Reyes, J., Kumar, V., Martinez-Covarrubias, J. L. and Lim, M. K. and NA (2017) Managing Innovation and Operations in the 21st Century. 1st. London: Productivity Press (T&F). ISBN 9781138214729 Available from: http://eprints.uwe.ac.uk/32889 ' Upadhyay, A., Vadam, C. and Kumar, V. and NA (2017) International Operations, Innovation and Sustainability. London: Transnational Press London. ISBN 9781910781449 Available from: http://eprints.uwe.ac.uk/32891 ' Saad, M. ed, Kumar, V. and Bradford, J. (2017) An investigation into the development of the absorptive capacity of manufacturing SMEs. International Journal of Production Research, 55 (23). pp. 6916-6931. ISSN 1366-588X Available from: http://eprints.uwe.ac.uk/31710 ' Garza-Reyes, J. A., Kumar, V., Chen, F. F. and Wang, Y.-C. (2017) Editorial: Seeing green: Achieving environmental sustainability through lean and six sigma. International Journal of Lean Six Sigma, 8 (1). pp. 2-6. ISSN 2040-4166 Available from: http://eprints.uwe.ac.uk/31712 ' Masi, D., Kumar, V., Garza-Reyes, J. and Godsell, J. (2017) Towards a more circular economy: Exploring the awareness, practices, and barriers from a focal firm perspective. Production Planning & Control, 29 (6). pp. 539-550. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/31685 ' Al-Shboul, M. A. D., Barber, K., Garza-Reyes, J. A., Kumar, V. and Abdi, R. (2017) The effect of supply chain management practices on supply chain and manufacturing firms’ performance. Journal of Manufacturing Technology Management, 28 (5). pp. 577-609. ISSN 1741-038X Available from: http://eprints.uwe.ac.uk/31913 ' Ramos, A. R., Ferreira, João C. Espíndola, Kumar, V., Garza-Reyes, J. A. and Cherrafi, A. (2017) A lean and cleaner production benchmarking method for sustainability assessment: A study of manufacturing companies in Brazil. Journal of Cleaner Production, 177. pp. 218-231. ISSN 0959-6526 Available from: http://eprints.uwe.ac.uk/34146 ' Villarreal, B., Garza-Reyes, J. A., Kumar, V. and Lim, M. K. (2017) Improving road transport operations through lean thinking: A case study. International Journal of Production Research, 20 (2). pp. 163-180. ISSN 1366-588X Available from: http://eprints.uwe.ac.uk/31761 ' Tomelero, R. L., Ferreira, João C. Espíndola, Kumar, V. and Garza-Reyes, J. A. (2017) A Lean Environmental Benchmarking (LEB) method for the management of cutting tools. International Journal of Production Research, 55 (13). pp. 3788-3807. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/31711 ' Brady, M., Kumar, V., Byrne, P., Conyngham, G., Liston, P. and Gilligan, P. (2017) Towards a model of emergency department congestion. International Journal of Healthcare Technology and Management, 16 (3-4). ISSN 1741-5144 Available from: http://eprints.uwe.ac.uk/34573 ' Kumar, V., Amorim, M., Bhattacharya, A. and Garza, J. (2016) Managing reverse exchanges in service supply chains. Supply Chain Management: An International Journal, 21 (2). pp. 157-165. ISSN 1359-8546 Available from: http://eprints.uwe.ac.uk/27735 ' Villarreal, B., Garza-Reyes, J. and Kumar, V. (2016) Lean road transportation – A systematic method for the improvement of road transport operations. Production Planning & Control, 27 (11). pp. 865-877. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/28134 ' Villarreal, B., Garza-Reyes, J. A. and Kumar, V. (2016) A lean thinking and simulation-based approach for the improvement of routing operations. Industrial Management & Data Systems, 116 (5). pp. 903-925. ISSN 0263-5577 Available from: http://eprints.uwe.ac.uk/27722 ' Binti Aminuddin, N. A., Garza-Reyes, J. A., Kumar, V., Antony, J. and Rocha-Lona, L. (2016) An analysis of managerial factors affecting the implementation and use of overall equipment effectiveness. International Journal of Production Research, 54 (15). pp. 4430-4447. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/25556 ' Garza-Reyes, J., Al-Balushi, M., Antony, J. and Kumar, V. (2016) A lean six sigma framework for the reduction of ship loading commercial time in the iron ore pelletising industry. Production Planning & Control, 27 (13). pp. 1092-1111. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/28758 ' Shamsuzzoha, A., Tosano, C., Carneiro, L., Kumar, V. and Helo, P. (2016) ICT-based solution approach for collaborative delivery of customised products. Production Planning & Control, 27 (4). pp. 280-298. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/27528 ' Dieu Linh, N. T., Kumar, V., Ruan, X., Loonam, J. and Gia Thu, H. (2016) Barriers to supply chain integration: The case of Vietnamese textile and apparel enterprises. In: BAM 2016 Annual Conference, Newcastle University, UK, 6-8 September 2016. Available from: http://eprints.uwe.ac.uk/29804 ' Chen, X., Wang, X., Kumar, V. and Kumar, N. (2016) Low carbon warehouse management under cap-and-trade policy. Journal of Cleaner Production, 139. pp. 894-904. ISSN 0959-6526 Available from: http://eprints.uwe.ac.uk/29532 ' Garza-Reyes, J. A., Villarreal, B. and Kumar, V. (2016) Lean and green in the transport and logistics sector – A case study of simultaneous deployment. Production Planning & Control, 27 (15). pp. 1221-1232. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/28954 ' Kumar, V., Loonam, J., Allen, J. and Sawyer, S. (2016) Exploring enterprise social systems & organisational change: Implementation in a digital age. Journal of Information Technology, 31 (2). pp. 97-100. ISSN 0268-3962 Available from: http://eprints.uwe.ac.uk/28868 ' Kumar, A., Kumar, V., Brady, M., Garza-Reyes, J. A. and Simpson, M. (2016) Resolving forward-reverse logistics multi-period model using evolutionary algorithms. International Journal of Production Economics. ISSN 0925-5273 Available from: http://eprints.uwe.ac.uk/28809 ' Hsu, C.-L., Chen, M.-C. and Kumar, V. (2016) How social shopping retains customers? Capturing the essence of website quality and relationship quality. Total Quality Management and Business Excellence. ISSN 1478-3363 Available from: http://eprints.uwe.ac.uk/28672 ' Chugani, N., Kumar, V., Garza-Reyes, J. A., Rocha-Lona, L. and Upadhyay, A. (2016) Investigating the green impact of lean, six sigma, and lean six sigma: A systematic literature review. International Journal of Lean Six Sigma, 8 (1). pp. 7-32. ISSN 2040-4166 [In Press] Available from: http://eprints.uwe.ac.uk/28670 ' Maldonado-Guzmán, G., Lopez-Torres, G. C., Garza-Reyes, J. A., Kumar, V. and Martinez-Covarrubias, J.-L. (2016) Knowledge management as intellectual property: Evidence from Mexican manufacturing SMEs. Management Research Review, 39 (7). pp. 830-850. ISSN 2040-8269 Available from: http://eprints.uwe.ac.uk/26688 ' Antony, J., E. V., G., Kumar, V. and Ghadge, A. (2016) A multiple case study analysis of six sigma practices in Indian manufacturing companies. International Journal of Quality and Reliability Management, 33 (8). pp. 1138-1149. ISSN 0265-671X Available from: http://eprints.uwe.ac.uk/25557 ' Guven-USlu, P., Chan, H. K., Ijaz, S., Bak, O., Whitlow, B. and Kumar, V. (2015) In-depth study of ‘decoupling point’ as a reference model: An application for health service supply chain. Production Planning & Control, 25 (13-14). pp. 1107-1117. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/27461 ' Garza-Reyes, J. A., Visnevskis, F., Kumar, V. and Antony, J. (2015) A review and comparative analysis of the Russian Federation Government Quality Award. Measuring Business Excellence, 19 (4). pp. 1-16. ISSN 1368-3047 Available from: http://eprints.uwe.ac.uk/25577 ' Ruan, X., Saad, M. ed, Kumar, V. and Kumari, A. (2015) Challenges to the transformational role of university in regional innovation system. In: BAM 2015 Annual Conference, Portsmouth University, UK, 8-10 September 2015. Available from: http://eprints.uwe.ac.uk/26541 ' Kumar, V. V., Liou, F. W., Balakrishnan, S. N. and Kumar, V. (2015) Economical impact of RFID implementation in remanufacturing: A chaos-based interactive artificial bee colony approach. Journal of Intelligent Manufacturing, 26 (4). pp. 815-830. ISSN 1572-8145 Available from: http://eprints.uwe.ac.uk/22408 ' Falguieres, M., Kumar, V., Garza-Reyes, J. A., Kumari, A., Lim, M. K. and Rocha-Lona, L. (2015) Investigating the impact of short food supply chain on emigration: A study of Valencia community in Spain. IFAC-PapersOnLine, 48 (3). pp. 2226-2232. ISSN 2405-8963 Available from: http://eprints.uwe.ac.uk/25555 ' Rocha-Lona, L., Edith Alvarez-Reyes, E., Garza-Reyes, J. A. and Kumar, V. (2015) An integrated approach of Six Sigma and QSAM methodologies for a pharmaceutical company: A shipment improvement process. International Journal of Lean Enterprise Research, 1 (3). pp. 266-283. ISSN 1754-2294 Available from: http://eprints.uwe.ac.uk/27883 ' Rocha-Lona, L., Garza-Reyes, J. A., Kumar, V. and Lim, M. K. (2015) Corporate sustainability and business excellence. In: (2015) Proceedings of the 2015 International Conference on Industrial Engineering and Operations Management. IEEE, pp. 1-7. ISBN 9781479960644 Available from: http://eprints.uwe.ac.uk/25605 ' Garza-Reyes, J., Zisis, S., Kumar, V. and Rocha-Lona, L. (2015) Adoption of operations improvement methods in the Greek engineering sector. In: (2015) Proceedings of the 2015 International Conference on Industrial Engineering and Operations Management. IEEE, pp. 1-8. ISBN 9781479960644 Available from: http://eprints.uwe.ac.uk/25603 ' Kumar, V., Holt, D., Ghobadian, A. and Garza-Reyes, J. (2015) Developing green supply chain management taxonomy based decision support system. International Journal of Production Research, 53 (21). pp. 6372-6389. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/25304 ' MacKerron, G., Kumar, M., Benedikt, A. and Kumar, V. (2015) Performance management of suppliers in outsourcing project: Case analysis from the financial services industry. Production Planning & Control, 26 (2). pp. 150-165. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/22513 ' Ruan, X., Saad, M. ed and Kumar, V. (2014) The transformational role of University in regional innovation system: The case of Zhengzhou University in China. In: 'Innovation Systems and the New Role of Universities’ (COSINUS), Bordj-Bou-Arreridj, Algeria, 23-25 September 2014. Available from: http://eprints.uwe.ac.uk/23973 ' Chan, H. K. and Kumar, V. (2014) Special issue – Applications of reference models for supply-chain integration. Production Planning & Control: The Management of Operations, 25 (13-14). pp. 1059-1064. ISSN 1366-5871 Available from: http://eprints.uwe.ac.uk/26609 ' Kumar, V. and Brady, M. (2014) Ashford Castle Hotel: Epitome of an excellent service experience. In: Kandampully, J., ed. (2014) Customer Experience Management: Enhancing Experience and Value Through Service Management. Dubuque, USA: Kendall Hunt Publishing Company, pp. 358-362. ISBN 9781465241078 Available from: http://eprints.uwe.ac.uk/27882 ' Loonam, J., McDonagh, J., Kumar, V. and O'Regan, N. (2014) Top managers & information systems: ‘Crossing the Rubicon!'. Strategic Change: Briefings in Entrepreneurial Finance, 23 (3-4). pp. 205-224. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/25303 ' Kirkham, L., Garza-Reyes, J., Kumar, V. and Antony, J. (2014) Prioritisation of operations improvement projects in the European manufacturing industry. International Journal of Production Research, 52 (18). pp. 5323-5345. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/25306 ' Belekoukias, I., Garza-Reyes, J. and Kumar, V. (2014) The impact of lean methods and tools on the operational performance of manufacturing organisations. International Journal of Production Research, 52 (18). pp. 5346-5366. ISSN 0020-7543 Available from: http://eprints.uwe.ac.uk/25305 ' Baldwin, C., Garza-Reyes, J. and Kumar, V. (2014) Personal development review (PDR) process and staff motivation – a case study investigation in a manufacturing firm. Journal of Manufacturing Technology Management, 25 (6). pp. 827-847. ISSN 1741-038X Available from: http://eprints.uwe.ac.uk/25346 ' Kumar, V., Kumari, A., Ruan, X., Garza-Reyes, J. and Akkaranggoon, S. (2014) Investigating key antecedents of customer satisfaction in B2B information service firms. In: IFIP International Federation for Information Processing 2014, Sanya, China, 27-30 November 2014., pp. 327-337 Available from: http://eprints.uwe.ac.uk/24059 ' Devpura, M., Garza-Reyes, J., Kumar, V., Rocha-Lona, L. and Soriano-Meier, H. (2014) Exploring the application of quality improvement programmes and ISO standards in the Indian marble mining sector. International Journal of Productivity and Quality Management, 13 (3). pp. 310-328. ISSN 1746-6474 Available from: http://eprints.uwe.ac.uk/22717 ' Bhattacharya, A., Mohapatra, P., Kumar, V., Dey, P. K., Brady, M., Tiwari, M. K. and Nudurupati, S. S. (2014) Green supply chain performance measurement using fuzzy ANP-based balanced scorecard: A collaborative decision-making approach. Production Planning & Control, 25 (8). pp. 698-714. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/22407 ' Kumari, A., Kumar, V., Brady, M. and O'Regan, N. (2013) The strategic implication of monetary control: An empirical investigation of the Indian economy. Strategic Change: Briefings in Entrepreneurial Finance, 22 (5-6). pp. 327-338. ISSN 1099-1697 Available from: http://eprints.uwe.ac.uk/25302 ' Rocha-Lona, L., Alvarez-Reyes, S. E., Eldridge, S., Garza-Reyes, J. and Kumar, V. (2013) Lean six sigma supply chain case study: Aircraft shipment improvement in a pharmaceutical company. In: Azevedo, Américo, ed. (2013) Advances in Sustainable and Competitive Manufacturing Systems. Switzerland: Springer, pp. 1475-1487. ISBN 978-3-319-00556-0 Available from: http://eprints.uwe.ac.uk/22716 ' Rocha-Lona, L., Garza-Reyes, J. and Kumar, V. (2013) Building quality management systems: Selecting the right methods and tools. UK: Productivity Press, CRC Press (Taylor & Francis group). ISBN 9781466564992 Available from: http://eprints.uwe.ac.uk/22735 ' MacKerron, G., Kumar, M., Kumar, V. and Esain, A. (2013) Supplier replenishment policy using e-Kanban: A framework for successful implementation. Production Planning & Control. pp. 1-15. ISSN 0953-7287 Available from: http://eprints.uwe.ac.uk/20819 ' Lee, J. H., Garza-Reyes, J., Kumar, V., Rocha-Lona, L. and Mishra, N. (2013) A comparative study of the implementation status of lean six sigma in South Korea and the UK. Advances in Sustainable and Competitive Manufacturing Systems. pp. 1489-1502. ISSN 2195-4356 Available from: http://eprints.uwe.ac.uk/22715 ' Ulhas Pai, R., Banerji, S., Garza-Reyes, J., Lim, M. and Kumar, V. (2013) Selection and ranking of low cost countries for outsourcing and off shoring in the manufacturing sector. Advances in Production Management Systems, 414. pp. 501-512. ISSN 1868-4238 Available from: http://eprints.uwe.ac.uk/22714 ' Kumar, V., Kumari, A., Garza-Reyes, J. and Lim, M. (2013) Dependability a key element for achieving competitive advantage: A study of information service firms. Advances in Production Management Systems, 414. pp. 493-500. ISSN 1868-4238 Available from: http://eprints.uwe.ac.uk/22713 ' Kumar, V., Batista, L. and Maull, R. (2010) The impact of operations performance on customer loyalty. Service Science, 3 (2). pp. 158-171. ISSN 1935-6528 Available from: http://eprints.uwe.ac.uk/22325 '

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