Vasiliki Kostami

Assistant Professor of Management Science and Operations. Phd (Southern California), MSc (Athens University of Economics and Business), BSc (Athens) at London Business School

Associate Professor Informations Systems and Operations Management at HEC Paris

Schools

  • London Business School
  • HEC Paris

Links

Biography

London Business School

Dr Vasiliki Kostami teaches the full time and executive MBA programmes and the PhD programme. She completed her PhD in Operations Management at Marshall School of Business, USC.

Her specialist research topics include the following: the management of service operations; the modelling of service systems, such as entertainment facilities, call-centres and health care facilities under uncertainty; service operations; stochastic modelling; queuing theory; operations management; revenue management; dynamic pricing.

Since joining London Business School as Assistant Professor of Management Science and Operations, in 2010, her research articles have appeared in leading academic journals, including Manufacturing & Service Operations Management.

HEC Paris

Vasiliki Kostami completed her PhD Operations Management at Marshall School of Business, USC in Los Angeles in 2010 when she joined the faculty of London Business School as an Assistant Professor at the Management Science and Operations Department. She holds a MSc in Business Mathematics (AUEB) and a BSc in Mathematics from the University of Athens. Her research interests mainly focus on the management of service operations. She works on the modelling of service systems, such as entertainment facilities, call centers and health care facilities under uncertainty. Specifically, she has looked at queue management problems for amusement parks such as Disneyland, quality management problems for healthcare and optimal inventory management in manufacturing sector. Her research articles have appeared in leading academic journals. She has been teaching in several programmes including the full time MBA and the executive MBA, as well as the PhD programme.

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