Tian Heong Chan

Assistant Professor of Information Systems & Operations Management at Goizueta Business School


  • Goizueta Business School



Goizueta Business School

Tian Chan completed his PhD in Management at INSEAD Business School, Fontainebleau, France (2016). Previously he was leading technology and operations development projects at PSA International. His research interests are new product development, design management, operational innovation, service management, and empirical operations.

Areas Of Expertise

  • Emperical Operations
  • Operational Innovation
  • Product Development
  • Design Management
  • Service Management


  • INSEAD: PhD, Technology and Operations Management 2016
  • Stanford University: M.S., Management Science and Engineering 2003
  • University of California, Berkeley: B.S., Mechanical Engineering 2002


  • Assistant Professor Information Systems and Operations Management Emory University - Goizueta Business School (2016)
  • Manager (Technical and Operations Development) PSA International (2006 — 2010)
  • Management Associate PSA International Pte Ltd (2003 — 2005)

Read about executive education

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