Thomas Ritter
Professor, at CBS Executive
Schools
- CBS Executive
Expertise
Links
Biography
CBS Executive
Presentation
Thomas Ritter is Professor of Market Strategy and Business Development. Thomas Ritter’s main research interest is in firms’ commercial competence, i.e. the way firms earn profits. This overall interest can be divided into studies on customer insight and market segmentation, customer value creation and value modelling, customer relationship management, and market strategy development. Projects are either on the operational, execution level (how are things done) or on the executive level (how to lead the market-oriented and customer-centric firm). Thomas’ work has been widely published in journals including International Journal of Research in Marketing, Journal of Business Research, Industrial Marketing Management and Journal of Business and Industrial Marketing.
Primary research areas
- Commercial competence
- Market strategies
- Customer insight and segmentation
- Customer relationship management
- Customer value modelling
- Business development
Courses
- Marketing Management (Full-time MBA)
- Business to Business Marketing (M.Sc. elective)
- BioBusiness Marketing (M.Sc. BioBusiness)
Supervision
- Integrated Strategy Projects (Executive and Full-time MBA)
- CEMS business project under supervision
Read about executive education
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