Shuangchi He
Associate Professor at NUS Institute of Systems Science
Biography
NUS Institute of Systems Science
Education
- PhD. in Operations Research Georgia Institute of Technology, 2011
Awards and Honours
- Third Place, INFORMS Junior Faculty Interest Group Paper Competition, 2015
- Teaching Commendation List, Faculty of Engineering, National University of Singapore, 2012/2013, 2016/2017
Research Interests
- Stochastic modeling, analysis, and control
- Applications in service, healthcare, and transportation systems
Selected Publications
- P. Cao, S. He, J. Huang, and Y. Liu, “To pool or not to pool: Queueing design for large-scale service systems,” Operations Research. Forthcoming.
- S. He, “Diffusion approximation for efficiency-driven queues when customers are patient,” Operations Research, vol. 68, no. 4, pp. 1265–1284, Jul. 2020.
- S. He, M. Sim, and M. Zhang, “Data-driven patient scheduling in emergency departments: A hybrid robust–stochastic approach,” Management Science, vol. 65, no. 9, pp. 4123–4140, Sep. 2019.
- He, D. Yao, and H. Zhang, “Optimal ordering policy for inventory systems with quantity-dependent setup costs,” Mathematics of Operations Research, vol. 42, no. 4, pp. 979–1006, Nov. 2017.
- J. G. Dai and S. He, “Many-server queues with customer abandonment: Numerical analysis of their diffusion model,” Stochastic Systems, vol. 3, no. 1, pp. 96–146, Nov. 2013.
- J. G. Dai and S. He, “Queues in service systems: Customer abandonment and diffusion approximations,” in TutORials in Operations Research (J. Geunes, Ed.), Hanover, MD: INFORMS, 2011.
- J. G. Dai, S. He, and T. Tezcan, “Many-server diffusion limits for G/Ph/n+GI queues,” The Annals of Applied Probability, vol. 20, no. 5, pp. 1854–1890, Oct. 2010.
- J. G. Dai and S. He, “Customer abandonment in many-server queues,” Mathematics of Operations Research, vol. 35, no. 2, pp. 347–362, May 2010.
Read about executive education
Other experts
Thomas Dallam
Bio Dr. Thomas Dallam is a human resources executive with more than 20 years of experience and a demonstrated track record of effectively leading HR functions and driving business results. He is currently the Chief Human Resources Officer at Hilltop Holdings Inc., a publicly traded financial ...
Sheila Moore
Dr. Sheila Moore has pursued professions both in business and academia. After teaching at California Polytechnic State University in San Luis Obispo, she leaped into the business world by accepting the position of international economist for First Interstate Bank in Los Angeles. She then transiti...
Popular Courses
Leading Strategic Growth and Change
Columbia Business School
New York, New York, United States
Jun 10
The Manchester Leadership Development Programme
Alliance Manchester Business School
Manchester, United Kingdom
Jul 1
The Positive Leader: Deep Change and Organizational Transformation
Stephen M. Ross School of Business
Ann Arbor, Michigan, United States
Jun 23
Leading Digital Transformation
ESMT
Berlin, Germany
May 28
Leading People and Teams
ESMT
Berlin, Germany
May 28
Private Equity: Investing and Creating Value
The Wharton School
Philadelphia, Pennsylvania, United States
Sep 8
Looking for an expert?
Contact us and we'll find the best option for you.