The Course Director is a leading global sales and service consultant with a sales management career grounded in blue chip financial organisations such as Barclays Bank and Axa Finance spanning over 15 years. For Barclays International and he was fundamental in the creation of their global relationship management training programme for their global off shore retail banking operation. His strong reputation in leading successful relationship management teams has led him to be invited to write for Reuters Business Intelligence. Robert is now a highly successful training consultant delivering courses internationally to a diverse range of clients including HSBC, Hong Kong Monetary Authority and Deutsche Bank. He specialises in relationship building skills for the retail banking industry.His training skills have been formally accredited by City University, UK, and he has recently completed the renowned Business Development course at Babson Business School, Boston USA. In recognition of his experience he has recently been elected as a Fellow of the Institute of Sales and Marketing. His courses are known for their interactivity and innovative nature and are highly in demand by banks across the world.
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