Rob Quail

Rob Quail is a noted consultant, author, facilitator and lecturer on the subject of Enterprise Risk Management. Rob established the Enterprise Risk Management processes, tools and methodologies at Hydro One Networks Inc. that are widely regarded as best-practice. He has successfully applied ERM methodologies to a broad range of business problems and challenges, including acquisitions, outsourcing, downsizing, large-scale IT projects, labour disruption, regulatory compliance management, major construction project management and capital investment. The ERM practices and techniques developed by Rob in collaboration with the management team at Hydro One became the subject of a major “leading practice” case study by Harvard Business School. Rob was a contributing author to the Wiley textbooks, Enterprise Risk Management: Today’s Leading Research and Best Practices for Tomorrow’s Executives and Implementing Enterprise Risk Management.

Today Rob provides independent consulting services in business process and technology outsourcing, enterprise risk management, customer care, and strategic development to clients in a variety of industry sectors. Rob holds a Bachelor of Applied Science degree in Industrial Engineering from the University of Toronto. He has participated in delivering the Masters Certificate Program on Business Performance and Risk Management since 2011.