Rich Metters
Department Head, Information and Operations Managemen / Tenneco Professor of Management at Texas A&M University
Biography
Texas A&M University
Rich Metters is the Paul W. and Rosalie Robertson Chair in Business at the Mays Business School, Texas A&M University and head of the Information and Operations Management Department. He holds a PhD from the Kenan-Flagler Business School, University of North Carolina, an MBA from Duke University and a BA from Stanford University. He has also worked at Emory University, Vanderbilt University, Southern Methodist University, Bank of America, CitiBank, and Crocker Bank. He has previously published over 50 academic articles and is the principal author of the textbook Successful Service Operations Management. In his research, he has worked with Kroger, Blockbuster Video, the US Postal Service, Lincoln Electric Motors, American Airlines, and many other firms.
Education
- Ph.D., 1993 University of North Carolina - Chapel Hill
- M.B.A., 1989 Duke University. Fuqua Scholar, Unisys Scholar.
- B.A., 1982 Stanford University, major in Economics.
RESEARCH
Changing a Leopard's Spots: A New Research Direction for Organizational Culture in the Operations Management Field
Production and Operations Management
2016A More Profitable Approach to Product Returns
MIT Sloan Management Review
2018Cultural Research in the Production and Operations Management Field
Foundations and Trends in Operations Management
2019
Read about executive education
Other experts
Popular Courses
Leading People and Teams
ESMT
Berlin, Germany
May 28
The Positive Leader: Deep Change and Organizational Transformation
Stephen M. Ross School of Business
Ann Arbor, Michigan, United States
Jun 23
Leading Digital Transformation
ESMT
Berlin, Germany
May 28
Private Equity: Investing and Creating Value
The Wharton School
Philadelphia, Pennsylvania, United States
Sep 8
Leading Strategic Growth and Change
Columbia Business School
New York, New York, United States
Jun 10
The Manchester Leadership Development Programme
Alliance Manchester Business School
Manchester, United Kingdom
Jul 1
Looking for an expert?
Contact us and we'll find the best option for you.