Pierre Berthon

Professor Berthon has held academic positions at Columbia University in the US, Henley Management College, Cardiff University and University of Bath in the UK. He has also taught or held visiting positions at Rotterdam School of Management, Copenhagen Business School, Norwegian School of Economics and Management, Cape Town Business School, University of Cape Town and Athens Laboratory of Business Administration.

Before joining academia, he worked for Lotus Engineering and Lotus Sports Cars as a development engineer.

Professor Berthon has worked with various national and international organizations including Microsoft, Apple, USPS, BP, Shell, Ernst and Young, Price Waterhouse, Colgate Palmolive, The Economist, The Metropolitan Police, Monsanto, Southern Life, Tompson Travel, Desmonds Textiles, Juta Press, Cosmopolitan, Pricewaterhouse Coopers and Oxford University Press.

Professor Berthon's teaching and research focuses on technology and society, electronic commerce, marketing information processing, organization and strategy, and management decision-making. He has written over 150 academic papers. A number of his papers have won awards in the US and in the UK.

Education

• Ph.D. Brunel University
• Engineering Science (Hons) Warwick University

Teaching Interests

• Strategic Marketing
• Research Methods
• Design Ethics and Aesthetics

Research Interests

• Mindfulness
• Digital Addiction
• Technology
• Secrets
• Virtue Signaling

Consulting/Practice Interests

• Strategy
• Electronic commerce
• Marketing research
• Technology and Marketing
• Mindfulness and Technology
• Digital Addiction

Awards and Honors

• 2012, Best Paper, International Journal of Wine Business Research
• 2012, Editors choice for best paper, Business Horizons

Publications

Journal Articles

• Wang, E., Berthon, P., Nasr, N. I. (2020). Mindfulness and Service Quality: Exploring the Effect of State Mindfulness on Service Encounter Quality. Journal of Marketing Services. Forthcoming.
• Fedorenko, I., Berthon, P., Edelman, L. F. (2020). Hide and uncover: The use of secrets in marketing,. Journal of Marketing Management.
• Berthon, P., Pitt, L., Campbell, C. (2019). Addictive De-Vices: A Public Policy Analysis of Sources and Solutions to Digital Addiction. Journal of Public Policy & Marketing, (38) 4 451-468.
• Berthon, P., Dabirian, A., Kietzmann, J. (2019). Enticing the IT crowd: employer branding in the information economy. Journal of Business & Industrial Marketing, (34) 7
• Hannah, D., Pitt, L., Berthon, P. (2019). Secrets and knowledge management strategy: the role of secrecy appropriation mechanisms in realizing value from firm innovations. Journal of Knowledge Management, (23) 2 297-312.
• Berthon, P., Pehlivan, E., Yalcin, T., Rabinovich, T. (2019). True, fake and alternative: a topology of news and its implications for brands. Journal of Product & Brand Management.
• Berthon, P., Pitt, L. (2019). Types of mindfulness in an age of digital distraction. Business Horizons, (62) 2 131-137.
• Pitt, L., Fergason, S., Berthon, P. (2018). The transition from products to connected health: observations and avenues for future research. Academy of Marketing Science Review, (8) 3-4 233-239.
• Berthon, P., Hannah, D., Pitt, L. (2018). Secrets and knowledge management strategy: the role of secrecy appropriation mechanisms in realizing value from firm innovations. Journal of Knowledge Management.
• Mills, A., Berthon, P., Pitt, C. (2018). Agile authorship: Evolving models of innovation for information-intensive offerings.. Journal of Business Research.
• Berthon, P., Pitt, L. (2018). Brands, Truthiness and Post-Fact: Managing Brands in a Post-Rational World. Journal of Macromarketing, (38) 2 218-227.
• Berthon, P. (2018). How Truthiness, Fake News and Post-Fact Endanger Brands and What to Do About It. GfK Marketing Intelligence Review, (10) 1 18-23.
• de Fauconberg , A., Berthon, P., Berthon, J. (2017). Rethinking the marketing of World Heritage Sites: Giving the past a sustainable future. Journal of Public Affairs, (34) 2 20 - 37.
• Fedorenko, I., Berthon, P. (2017). Beyond the expected benefits: unpacking value co-creation in crowdsourcing business models. AMS Review, (7) 3-4 183–194.
• Rabinovich, T., Berthon, P., Fedorenko, I. (2017). Reducing the distance: financial services education in web-extended learning environments. Journal of Financial Services Marketing, (22) 3 126-131.
• Fedorenko, I., Berthon, P., Rabinovich, T. (2016). Crowded identity: Managing crowdsourcing initiatives to maximize value for participants through identity creation. Business Horizons, (59) 6
• DesAutels, P., Berthon, P., Chakrabarti, R. (2016). Culture, e-readiness and equity: The impact of connectivity on the equity of a country’s workforce. New Technology, Work and Employment, (31) 2
• Wang, E. J., Berthon, P., Leyland, P., McCarthy, I. (2016). Service, emotional labor, and mindfulness. Business Horizon, (59) 6 655-661.
• Hannah, D., Treen, E., Berthon, P., Pitt, L. (2016). But you promised! Managing consumers’ psychological contracts. , (4) 59 363-368.
• Jurgens, M., Berthon, P., Edleman, L. (2016). Social Media Revolutions: The Influence Of Secondary Stakeholders. Business Horizons, (59) 2 129–136.
• Berthon, P., Pitt, L., Kietzmann, J., McCarthy, I. (2015). CGIP: Managing Consumer-Generated Intellectual Property. California Management Review, (57) 4 1 – 20.
• Kietzmann, J., Berthon, P., Pitt, L. (2015). Disruptions, Decisions, and Destinations: Enter the Age Of 3-D Printing and Additive Manufacturing. Business Horizons, (58) 2 209-215.
• Pehlivan, E., Berthon, P., Hughes, M. (2015). Keeping up with The Joneses: Stealth, secrets, and duplicity in marketing relationships. Business Horizons, (58) 6 591-598.
• Vigar-Ellis, D., Berthon, P., Pitt, L. (2015). Knowing what they know: A managerial perspective on consumer knowledge. Business Horizons, (58) 6 679-685.
• Robson, K., Pitt, L., Berthon, P. (2015). Looking For Yes: What Improv Theater Can Teach Service Firms. Business Horizons, (58) 4
• DesAutels, P., Berthon, P., Caruana, A., Pitt, L. (2015). The impact of country connectedness and cultural values on the equity of a country’s workforce. Cross Cultural Management, (22) 1 2 - 20.
• Berthon, P., Pitt, L. (2015). The Magic of Secrets. Business Horizons, (58) 6 589-590.
• Berthon, P., Robson, K., Pitt, L. (2014). Advers-tising: Counting the Costs to the Customer”, . Journal of Advertising Research, (9) 1 72-85.
• Hanna, D., Pitt, L., Berthon, P. (2014). Denial of Availability: The Marketing Value of Secrets. Business Horizons, (57 ) 1 49–59.
• Chakrabarti, R., Barnes, B., Berthon, P. (2014). Goal orientation effects on behavior and performance: evidence from international sales agents in the Middle East. International Journal of Human Resource Management , (25) 2 317-340.
• DesAutels, P., Berthon, P., Rabinovich, T., Pitt, L. (2014). It is emergent: five propositions on the relationship between creative consumers and technology. International Journal of Technology Marketing, (9) 1 72-85.
• Kietzmann, J., Plangger, K., Berthon, P., Pitt, L. (2013). Mobility at Work: A Typology of Mobile Communities of Practice and Contextual Ambidexterity. Journal of Strategic Information Systems.
• Plangger, K., Kietzmann, J., Berthon, P., Pitt, L. (2013). Nomen est omen: formalizing customer labeling theory. Academy of Marketing Science Review, (3) 7 193-204.
• Pehlivan, E., Berthon, P., Berthon, J., Cross, I. R. (2013). Viral Irony: Using Irony to Spread the Questioning of Questionable Consumption. Journal of Public Affairs, (13) 2 172-179.
• Pehlivan, E., Berthon, P., Pitt, L. (2013). When outsourcing fragments: Customer creativity and Technological Transmutations. Journal Production Planning and Control, (24) 4-5 284-293.
• Berthon, P., Pitt, L. (2012). Brands and Burlesque: Toward a Theory of Spoof Advertising. Academy of Marketing Science Review, (2) 2-4 88-98.
• Chakrabarti, R., Berthon, P. (2012). Gift giving and social emotions: experience as content. Journal of Public Affairs, (12) 2 154–161.
• Berthon, P., Campbell, C., Pitt, L., McCarthy, I. (2012). Making a Face: Graphical Illustrations of Managerial Stances Toward Customer Creativity. Australasian Marketing Journal, (20) 1 9-15.
• Pehlivan, E., Berthon, P., Pitt, L., Chakrabarti, R. (2012). When outsourcing fragments: Customer creativity and Technological Transmutations. Production Planning and Control: The Management of Operations, (10) 1 1-10.
• Berthon, P., Pitt, L., Plangger, K., Shapiro, D. (2012). Marketing Meets Web 2.0, Social Media, And Creative Consumers: Implications For International Marketing Strategy. Business Horizons, (55) 3 261-271.
• DesAutels, P., Berthon, P., Salehi-Sangari, E. (2011). Rising to the challenge: A model of contest performance. Journal of Financial Services Marketing, (3/4) 263–274.
• Berthon, P., Campbell, C., Pitt, L. (2011). Creative consumers: awareness, attitude and action. Journal of Consumer Marketing, (28) 7 500 – 507.
• Pitt, L., Berthon, P., Robson, K. (2011). Deciding When to Use Tablets for Business Applications. MIS Quarterly Executive, (10) 3 133-139.
• Berthon, P., Pitt, L., DesAutels, P. (2011). Unveiling Videos: Consumer Generated Ads as Qualitative Inquiry. Psychology and Marketing, (28) 10 1044–1060.
• Berthon, P., Fischer, K., DesAutels, P. (2011). From Mummers To New Media: Captivity, Liberation, And The Church Of Life After Shopping. Journal of Public Affairs, (11) 3 181–187.
• Pehlivan, E., Berthon, P. (2011). Hugh Jidette or Huge Debt: Questioning US Fiscal Policy Using Caricature and Irony. Journal of Public Affairs, (11) 3 168–173.
• Tsao, H., Berthon, P., Pitt, L., Parent, M. (2011). Brand Signal Quality of Products in an Asymmetric Online Information Environment: An Experimental Study. Journal of Consumer Behaviour, (10) 4 169-178.
• Pehlivan, E., Berthon, P., Pitt, L. (2011). Ad Bites: Towards a Theory of Ironic Advertising. Journal of Advertising Research, (51) 2 417- 426.
• Pitt, L., Berthon, P. (2011). Just When You Thought It Was Safe To Go Back Into the Web: Marketing Meets Web 2.0, Social Media and Creative Consumers. Business Horizons, (54) 3 181-193.
• Campbell, C., Pitt, L., Berthon, P. (2011). Understanding Consumer Conversations Around Ads in a Web 2.0. Journal of Advertising, (40) 1 87-102.
• Berthon, P., Pitt, L., Chakrabarti, R., Berthon, J. (2011). Brand Worlds: From Articulation to Integration. Journal of Advertising Research, (51) 1 182 - 196.
• Reynecke, M., Pitt, L., Berthon, P. (2011). Luxury Wine Brand Visibility in Social Media: An Exploratory Study. International Journal of Wine Business Research, (23) 1 21 – 35.
• Berthon, P., Donnellan, B. (2011). The Greening of IT: Paradox or Promise?. Journal of Strategic Information Systems, (20) 1 3 - 15.
• DesAutels, P., Berthon, P. (2011). The PC (Polluting Computer): Forever A Tragedy Of The Commons?. Journal of Strategic Information Systems, (20) 1 113-122.
• Campbell, C., Pitt, L., Berthon, P. (2011). Tracking back-talk in consumer-generated advertising: An analysis of two interpretative approaches. Journal of Advertising Research, (51) 1 224-238.
• Berthon, P., Pitt, L., Crittenden, V. (2010). Advocating Avatars: The Salesperson in Second Life. Journal of Personal Selling and Sales Management, (30) 3 195 - 208.
• Berthon, P., Pitt, L. (2010). Efficiency, Effectiveness, Emergence: The Three Stages of Designing for Consumers. Business Horizons, (53) 4 419-425.
• Berthon, P., DesAutels, P., Pitt, L., Crittenden, V. (2010). Green IT: Strategy Formulation or Tactical Implementation?. Industrial Management, (Sept-Oct) 14-28.
• Berthon, P., Pitt, L., Reyneke, M. (2010). Luxury Wine Brands as Gifts: Ontological and Aesthetic Perspectives. International Journal of Wine Business Research, (18) 3 1 - 15.
• Jurgens, M., Berthon, P., Papania, L. (2010). Stakeholder theory and practice in Europe and North America: The key to success lies in a marketing approach. Industrial Marketing Management, (39) 5 769–775.
• Pitt, L., Berthon, P., Parent, M. (2010). The Social Media Release as a Corporate Communications Tool for Bloggers. IEEE Transactions on Professional Communication, (PP) 99 1-19.
• Berthon, P., Pitt, L. F., Parent, M., Berthon, J. (2010). Aesthetics & Ephemerality: Observing and Preserving the Luxury Brand. California Management Review, (52) 1
• Pitt, L., Parent, M., Berthon, P., Steyn, P. (2010). Event Sponsorship and Ambush Marketing: Seven Lessons from the Beijing Olympics. Business Horizons, (53) 3 281-290.
• Steyn, P., Pitt, L., Berthon, P. (2010). The Social Media Release As a Public Relations Tool: Intentions to Use Among B2B Bloggers. Public Relations Review, (36) 1 87 - 89.
• Pitt, L., Pitt, L., Watson, R., Berthon, P., Piccoli, G. (2009). E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space. International Journal of Entrepreneurship Education, (7) 1 Lead Article.
• Berthon, P., Caruana, A., Opoku, R., Pitt, L., Wahlstrom, A. (2009). Online communication of brand personality: A study of MBA programs of top business schools. Journal of General Management.
• Caruana, A., Pitt, L. F., Berthon, P., Page, M. J. (2009). Differentiation and Silver Medal Winner Effects. European Journal of Management, (43) 11/12 1365 - 1377.
• Bal, A., Pitt, L., Berthon, P., DesAutels, P. (2009). Caricatures, Cartoons, Spoofs and Satires: Political Brands as Butts. Journal of Public Affairs, (9) 4 229-237.
• Jung, M., Berthon, P. (2009). Fulfilling The Promise: A Model For Delivering Successful Online Healthcare. Journal of Medical Marketing, (9) 3 243-254.
• Berthon, P., Pitt, L., Campbell, C. (2009). Does Brand Meaning Exist in Similarity or Singularity?. Journal of Business Research, (62) 3 356-361.
• Berthon, P., Pitt, L. (2008). AdLib: When Consumers Create the Ad. California Management Review, (50) 4 6-30.
• Merwe, R., Berthon, P., Pitt, L., Barnes, B. (2008). Analysing Theory Networks: Identifying Pivotal Theories in Marketing and their Characteristics. Journal of Marketing Management, (23) (3-4) 181-206 (Lead article).
• Berthon, P., Ewing, M., Napoli, J. (2008). Brand Management in Small-to-Medium Sized Enterprises. Journal of Small Business Management, (46) 1 27-45.
• Berthon, P., Pitt, L., Cyr, D., Campbell, C. (2008). E-readiness and trust: macro and micro dualities for e-commerce in a global environment. International Marketing Review, (25) 6
• Berthon, P., Pitt, L., Berthon, J. (2008). e-Relationships for e-Readiness: Trust & Cultural Values in International eB2B. Industrial Marketing Management, (37) 83-91.
• Pitt, L. F., Berthon, P., Page, M. J., Spyropoulou, S. (2008). How Well Are Business Schools Managing Their Brands: A Research Note. Journal of General Management, (33) 1 (Spring) 1-10.
• Chakrabarti, R., Berthon, P., T, W. R., Pitt, L. F. (2008). Quality Management in Business Relationships: The Role of Brands in an Open Source Environment. Total Quality Management & Business Excellence, (18) 8 947-955.
• Berthon, P., Pehlivan, E., DesAutels, P. (2008). Remembering Epimetheus: Biotechnologies & the market. Journal of Commercial Biotechnology, (14) 3 257-264.
• Berthon, P., Pitt, L., Nel, D., Salehi-Sangari, E. (2008). The Biotechnology and Marketing Interface: Functional Integration using Mechanistic and Holographic Responses to Environmental Turbulence. Journal of Commercial Biotechnology, (14) 3 213-224.
• Berthon, P., Galliers, R. D. (2008). The Three Rs: Rigor, Relevance and Rapprochement. EFMD Global Focus, (2) 1 60-71.
• Nairn, A., Berthon, P., , . (2007). Learning From Giants: Exploring, Classifying and Analysing Existing Knowledge in Market Research. International Journal of Market Research, (42) 2 45-60.
• Pitt, L., Berthon, P., Watson, R., Wynne, D., Strasheim, A. (2007). Open TO All: A Postmodern Perspective on Product Development and Brands in an Open Source Environment. International Journal of Technology Marketing, (2) 4 316-330.
• Caruana, A., Berthon, P., Pitt, L. F., Berthon, J. P. (2007). Psychometric Properties of The Brand Personality Scale: Evidence From a Business School. Psychological Reports, (100) 789-794.
• Berthon, P., Pitt, L. (2007). The Ambiguity of Advertising. Leadership Magazine, (11) September 23 - 30.
• Berthon, P., Holbrook, M., Hulbert, M., Pitt, L. (2007). The Brand Manifold: Managing the Temporal and Socio-Cultural Dimensions of Brands. Sloan Management Review, (48) 2 37-43.
• Berthon, P., Pitt, L., McCarthy, I. (2007). When Customers Get Clever: Managerial Approaces To Dealing With Creating Consumers. Business Horizons, (50) 1 39 - 50.
• Tsao, H., Pitt, L., Berthon, P. (2006). An Experimental Study of Brand Signal Quality of Products in an Asymmetric Information Environment. OMEGA: International Journal of Management Science, (43) 4 397-405.
• Berthon, P., Pitt, L. F., Kates, S., McCarthy, S. (2006). Customer Creativity: How Consumers Find Meaning in Product Transformation. International Journal of Advertising, (25) July 12-25.
• Berthon, P., Prinsloo, P., Nel, D., Pitt, L. (2006). Do I Like My Icon? Determining Preferences for Firms' Mode of Strategic Focus. International Journal of Technology MArketing, (21) 1 1-18.
• Berthon, P., Armstrong, J., Pitt, L. (2006). From Production to Performance: Solving the Positioning Dilemma in the Dental Practice. Journal of the American Dental Association, (127) September 1283-1288.
• Berthon, P., Prinsloo, M., Pitt, L. F. (2006). From service factory to service theater: Solving the positioning dilemma in the medical practice. Journal of Medical Marketing, (23) Winter 1-9.
• Berthon, P., Prinsloo, M., Pitt, L. (2006). It's in the Doing Why the Implementation of Marketing Strategy Often Leads to Failure. Advertising Express. April 28-31.
• Berthon, P., Kaleka, A. (2006). Learning and Locale: The role of Information, Memory, and environment in Determining Export Determination Export Differentiation Advantage. Journal of Business Research, (59) 1016-1024.
• Berthon, P., Williams, C. B. (2006). Stages of e-Democracy: Towards an Open Source Political Model. International Journal of Information Technology and Management, (6) 1 23-29.
• Berthon, P., Pitt, L., Merwe, R., Barnes, B. (2006). Swedish BioTech SMEs: The Veiled Values. Technovation, (26) 5-6 (May-June) 553-560.
• Berthon, P., Pitt, L., Watson, R., Zinkhan, G. (2006). The Penguin's Window: Corporate Brands from OS Perspective. Journal of the Academy of Marketing Science, (34) 2 115-128.
• Pitt, L., Merwe, R., Berthon, P., Salehi-Sangari, E., Caruana, A. (2006). Global Alliance Networks: A Comparison of Biotech SMEs in Sweden and Australia. Industrial Marketing Management, (35) 5 600 - 610.
• Berthon, P., Pitt, L. (2005). The Enigma of Advertising. Advertising Express, (15) 12 30-33.
• Willett, L. E., Berthon, P. (2005). Towards an Open Source Model for Democratic Politics. International Conference on e-Government. 27-28 October 2005 67-73.
• Nairn, A., Berthon, P. (2005). Affecting Adolescence: Scrutinizing the Link between Advertising and Segmentation. Business and Society, (44) September 318-345.
• Berthon, P., Hulbert, J. M., Pitt, L. (2005). Consuming Technology: Why Marketers Sometimes Get It Wrong. California Management Review.
• Berthon, P., Pitt, L. (2005). The Paradox of Advertising. International Journal of Advertising, (24) 4 539-546.
• Berthon, P., Pitt, L. (2005). Captivating Company: Dimensions of Attractiveness in Employer Branding. International Journal of Advertising, (24) 2 1-9.
• Pitt, L., Berthon, P., Caruana, A., Berthon, J. (2005). The State of Theory in Premier Advertising Journals. International Journal of Advertising, (24) 2 34-43.
• Nysveen, H., Pedersen, P. E., Berthon, P. (2005). Mobilizing the Brand. Journal of Service Research, (7) 3 257 - 277.
• Berthon, P., Pitt, L., McCarthy, I. (2005). Creative Consumers: Stances Towards Consumer Innovations. European Business Forum, (24) 4 23-39.
• Pitt, L., Berthon, P. (2005). Does Your School Have Personality? The MBA Brand Personality. PREMIER, Research Journal of Pretoria University, (34) 3 29-33.
• Pitt, L., Berthon, P., Watson, R., Zinkhan, G. (2005). Penguins At The Windows: Marketing Research Issues Raised By Branding Beyond Capitalism. Journal of the Academy of Marketing Science, (28) 187-188.
• Berthon, P., Holbrook, M., Hulbert, M. (2004). Understanding and Managing the Brand Space. Sloan Management Review, (44) (2) 49-55.
• Murgolo-Poore, M., Pitt, L., Berthon, P. (2003). Corporate Intelligence Dissemination As a Consequence of Intranet Effectiveness: An Empirical Study. Public Relations Review, (29) 2 171-184.
• Nairn, A., Berthon, P. (2003). Creating the Customer: The Influence of Advertising on Consumer Market Segments - Evidence and Ethics. Journal of Business Ethics, (42) 1 83-100.
• Van der Merwe, R., Pitt, L., Berthon, P. (2003). Excellent Companies Ethical? Evidence from an Industrial Setting. Corporate Reputation Review, (5) 4 343 - 355.
• Krepapa, A., Berthon, P. (2003). Making Meaning: Interpretive Diversity and Market Learning - A Model and Propositions. Marketing Theory, (3) 2 179 - 200.
• Berthon, P., Hulbert, M. (2003). Marketing Metamorphosis: Breaking Boundaries. Business Horizons. May-June 2003
• Berthon, P., Pitt, L., Bakkeland, G. (2003). Norms and Power in Marketing Relationships: Alternative Theories and Empirical Evidence. Journal of Business Research, (56) 9 1-11.
• Berthon, P., Pitt, L., Ewing, M., Carr, C. (2003). Potential Research Space in MIS: A Framework for Envisioning and Evaluating Research Replication, Extension and Generation. Information Systems Research, (13) 4 416-427.
• Murgolo-Poore, M., Pitt, L., Berthon, P. (2003). Three Theoretical Perspectives on One of Marketing's Most Fundamental Exchanges: Propositions on Partner Seeking. Marketing Theory.
• Berthon, P., Nairn, A., Money, A. (2003). Through the Paradigm Funnel: A Conceptual Tool for Literature Analysis. Marketing Education Review. Summer 2003
• Watson, R., Pitt, L., Berthon, P., Zinkhan, G. (2003). U-Commerce: Expanding the Universe of Marketing. Journal of the Academy of Marketing Science, (30) 4 329-343.
• Berthon, P., Ewing, M., Pitt, L., Naude, P. (2003). Understanding B2B and The Web: The Acceleration of Coordination and Motivation. Industrial Marketing Management, (32) 1 1-9.
• Morgan, R., Berthon, P. (). Learning, Innovation and Performance: Evidence for the Biotech Industry. Journal of Management Studies. Forthcoming.
• Berthon, P., Pitt, L., Berthon, J. (). e-Relationships for e-Readiness: Trust & Cultural Values in International eB2B. Industrial Marketing Management. Forthcoming.
• Berthon, P., Hulbert, J. M. (). From Genesis to Revelations: Technology, Marketing and Society. Technology and Business Strategy. Forthcoming.
• Prinsloo, M., Pitt, L., Berthon, P. (). Its In The Doing: Why The Implementation Of Marketing Strategy Often Leads To Failure. Advertising Express. Forthcoming.

Book Chapters

• Berthon, P., Fedorenko, I., Pitt, L., Fergason, S. (2018). Can Brand Custodians Cope with Fake News? Marketing Assets in the Age of Truthiness and Post-fact In , (Eds.) Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth. 330 - 349.
• Lilford, N., Berthon, P., Harrison, T. (2016). Beyond Feedback Orientation: Exploring the Quality of the Feedback Environment in Financial Services Sales. In , (Eds.) Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing?. 123-124. Springer International Publishing
• Berthon, P. (2012). A Trick of the Tail: Branding, Communications, and Strategy In , (Eds.) Legends in Marketing: Morris B. Holbrook. Sage Forthcoming.
• Berthon, P., DesAutels, P., Clark-Williams, C. (2011). Green Digits: Towards an Ecology of IT Thinking In , (Eds.) Oxford Handbook of Management Information Systems. Oxford: Oxford University Press
• Berthon, P., Watson, R., Pitt, L. (2011). One Laptop Per Child (OLPC): From Instrumentality to Emergence in Information Systems In , (Eds.) Oxford Handbook of Management Information Systems. Oxford: Oxford University Press
• Berthon, P., John, J. (2007). The Marketing-IT Paradox: Interactions from the Customer's Perspective In J. Seth, R. Sisodia, (Eds.) . 191-197. NY: Armonk
• Berthon, P., Hulbert, J. M. (2006). Emergence: Technology, Marketing, and Society In Marshall Goldsmith et al, (Eds.) . NJ: Financial Times-Prentice Hall
• Berthon, P., John, J. (2006). From Entities to Interfaces: Delineating Value in Customer-Firm Interaction In Stephen L. Vargo, Robert F. Lusch, (Eds.) . Unknown: M.E. Sharpe Publishers