Peter Gloor

Research Scientist at Executive School of Management, Technology and Law

Biography

Executive School of Management, Technology and Law

Peter A. Gloor is a Research Scientist at the Center for Collective Intelligence at MIT’s Sloan School of Management where he leads a project exploring Collaborative Innovation Networks (COIN). He is also Founder and Chief Creative Officer of software company galaxyadvisors where he puts his academic insights to practical use, helping clients to coolhunt by analyzing social networking patterns on the Internet – spot the next big thing by finding the trendsetters, and to coolfarm – increase organizational happiness, creativity and performance through workforce analytics.

In addition Peter is a Honorary Professor at University of Cologne and a Honorary Professor at Jilin University, Changchun China. He has also taught classes at University of Bamberg, Universidad Cattolica, Santiago de Chile, Aalto University Helsinki, University of Rome Tor Vergata, and University of Applied Sciences Northwestern Switzerland. Previously, Peter was a Partner with Deloitte Consulting, leading its e-Business practice for Europe, a Partner with PricewaterhouseCoopers and the section leader for software engineering at UBS. He was a postdoctoral fellow at the MIT Lab for Computer Science in the Advanced Networking Architecture group, working on hypertext well before the Web emerged and creating the multimedia CD “Animated Algorithms” (published by MIT Press). He obtained a Ph.D in Computer Science from the University of Zurich, and a Master’s degree (diploma) in Mathematics also from the University of Zurich.

In his spare time he likes to work on bridging the digital divide, hiking and skiing in the mountains, and playing the piano.

He has written 9 books, his two newest books are Swarm Leadership and the Collective Mind: Using Collaborative Innovation Networks to Build a Better Business (Emerald Publishers, 2017) and Sociometrics and Human Relationships: Analyzing Social Networks to Manage Brands, Predict Trends, and Improve Organizational Performance (Emerald Publishers, 2017), previous books include Swarm Creativity – Competitive Advantage through Collaborative Innovation Networks (Oxford University Press, 2005), Coolhunting – Chasing Down The Next Big Thing (with Scott Cooper) (AMACOM, 2007), and Coolfarming – Turn Your Great Idea In The Next Big Thing (AMACOM 2010).

Publications

Newest Paper

Zeyda, M. Knipfer, K. Stracke, S. Gloor, P. (2021) When your body tells more than words: Predicting perceived meeting productivity through body signals. EAWOP Small Group Meeting: Using Advanced Technologies and Artificial Intelligence at Work

Duerr, S. van Delden, J. Oezkaya, B. Gloor, P. (2021) Eurythmic Dancing with Plants - Measuring Plant Response to Human Body Movement in an Anthroposophic Environment, arXiv preprint arXiv:2012.12978

Duerr, S. Gloor, P. (2021) Persuasive Natural Language Generation - A Literature Review. arXiv preprint arXiv:2101.05786

Sun, J. Gloor, P. (2020) “Towards Re-Inventing Psychohistory”: Predicting the Popularity of Tomorrow’s News from Yesterday’s Twitter and News Feeds. Journal of Systems Science and Systems Engineering, 1-20

J Torfing, Cristofoli, D. Gloor, P. Meijer, AJ. Trivellato, B. (2020) Taming the snake in paradise: combining institutional design and leadership to enhance collaborative innovation. Policy and Society 39 (4), 592-616

Ciechanowski, L. Jemielniak, D. Gloor, P. (2020) TUTORIAL: AI research without coding: The art of fighting without fighting: Data science for qualitative researchers. Journal of Business Research 117, 322-330

Arano, K.A. Gloor, P. Orsenigo, C. Vercellis, C. (2020) "Emotions are the Great Captains of our Lives": Measuring Moods through the Power of Physiological and Environmental Sensing. IEEE Transactions on Affective Computing

Oezkaya, B., & Gloor, P. A. (2020). Recognizing Individuals and Their Emotions Using Plants as Bio-Sensors through Electro-static Discharge. arXiv preprint arXiv:2005.04591.

Roessler, J., Gloor, P.A. (2020). Measuring happiness increases happiness. Journal of Computational Social Science https://doi.org/10.1007/s42001-020-00069-6

Gloor, P.A. Colladon, A.F. Grippa, F. Hadley, B.M. Woerner, S. (2020) The impact of social media presence and board member composition on new venture success: Evidences from VC-backed US startups. Technological Forecasting and Social Change 157, 12009

Gloor, P.A. Colladon, A.F. Grippa, F. (2020) The digital footprint of innovators: Using email to detect the most creative people in your organization. Journal of Business Research 114, 254-264

Stefanini, A. D Aloini, D. Gloor (2020) Silence is golden: the role of team coordination in health operations. International Journal of Operations & Production Management

Colladon, A.F. D’Angelo, C.A. Gloor, P.A. (2020) Predicting the future success of scientific publications through social network and semantic analysis. Scientometrics, 1-21

Stefanini, A. D Aloini, D. P Gloor, P.A. (2020) The Role of Team Dynamics in Health Operations: a Case Study in Surgery. 26th European Operations Management Association (EUROMA), 1-10

Stefanini, A. D Aloini, D. Gloor, P.A. Pochiero, F. (2020) Patient satisfaction in emergency department: Unveiling complex interactions by wearable sensors. Journal of Business Research

Schreiber, M. Gloor, P.A. (2020) Psychologie und künstliche Intelligenz (KI)–Parallelen, Chancen, Herausforderungen und ein Blick in die nahe Zukunft. Angewandte Psychologie in der Arbeitswelt, 161-180

Sun, L. Gloor, P. Stein, M. Eirich, J and Wen, Q. (2019) No Pain No Gain”: Predicting Creativity Through Body Signals Proceedings of the 9th International Conference on Collaborative Innovation Networks (COINs), Warsaw, Poland, Oct 8/9, 2019

Sun, L. Gloor, P. (2019) Measuring Moral Values with Smartwatch-based Body Sensors. Proceedings of the 9th International Conference on Collaborative Innovation Networks (COINs), Warsaw, Poland, Oct 8/9, 2019

Peter Gloor, P. Fronzetti Colladon, A. (2019) Heart Beats Brain - Measuring Moral Beliefs through E-Mail Analysis. Proceedings of the 9th International Conference on Collaborative Innovation Networks (COINs), Warsaw, Poland, Oct 8/9, 2019

Aloini, D. Benvenuti, G., Gloor, P. Guerrazzi, E. Mininno, V. Stefanini, A. (2019) Exploring the Impact of Environmental and Human Factors on Operational Performance of a Logistics Hub. Proceedings of the 9th International Conference on Collaborative Innovation Networks (COINs), Warsaw, Poland, Oct 8/9, 2019

Sánchez-Margallo, J. Gloor, P. Campos , J. and Sánchez-Margallo, F. (2019) Measuring Workload and Performance of Surgeons Using Body Sensors of Smartwatches. Proceedings of the 9th International Conference on Collaborative Innovation Networks (COINs), Warsaw, Poland, Oct 8/9, 2019

Gloor, P. Arano, K.A. Guerrazzini, E. (2019) Measuring Audience and Actor Emotions at a Theater Play through Automatic Emotion Recognition from Face, Speech, and Body Sensors. Collaborative innovation networks conference. Digital Transformation of Collaboration. Springer Proceedings in Complexity

Morgan, L. Gloor, P (2019). Identifying Virtual Tribes by Their Language in Enterprise E-Mail Archives. Collaborative innovation networks conference. Digital Transformation of Collaboration. Springer Proceedings in Complexity

Przegalinska, A. Ciechanowski, L. Stroz, A. Gloor, P. Mazurek, G. (2019) In bot we trust: A new methodology of chatbot performance measures. Business Horizons 62 (6), 785-797

Wen, Q. Gloor, P. Fronzetti Colladon, A. Tickoo, P. Joshi, T. (2019) Finding top performers through email patterns analysis. Journal of Information Science 46 (4), 508-527

Gloor, P. Fronzetti Colladon, A. de Oliveira, J. Rovelli, P (2019) Put your money where your mouth is: Using deep learning to identify consumer tribes from word usage. International Journal of Information Management

Fronzetti Colladon, A. Gloor, P, Iezzi, D. ( 2019) Special issue editorial “The power of words and networks. International Journal of Information Management

Fronzetti Colladon, A. Gloor, P. (2019) Measuring the impact of spammers on e-mail and Twitter networks. International Journal of Information Management 48, 254-262

Gloor, P. Fischbach, K. Gluesing, J. Riopelle, K. Schoder, D. (2018) "Creating the collective mind through virtual mirroring based learning", Development and Learning in Organizations: An International Journal, Development and Learning in Organizations: An International Journal, Vol. 32 Issue: 3, pp.4-7.

Stolz, K. Heyder, T. Gloor, P. Posegga, O. (2018) Measuring Human-Animal-Interaction with Smartwatches – An Initial Experiment Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

Gloor, P. Fronzetti Colladon, A. de Oliveira, J.Rovelli, P. (2018) Identifying Tribes on Twitter through Shared Context Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

De Oliveira, J. Zylka, M, Gloor, P. Tickoo, P. Joshi, T. (2018) Mirror, Mirror on the Wall, Who is Leaving of Them All - Predictions for Employee Turnover with Gated Recurrent Neural Networks Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

Stein, M. Gloor, P. Oster, D. (2018) Show me your moves: Analyzing body signals to predict creativity of knowledge workers Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

Weitz, K. Johren, F. Seifert, L. Li, S. Zhou, J. Possega, O. Gloor, P. (2018) The Bezos-Gate: Exploring the Online Content of the Washington Post Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

Schmid, D.C. Gloor, P. (2018) “Twelve-Tone Music Reloaded”: 12 Lessons in Rotating Leadership and Organizational Development from Jazz Proceedings of the 8th International Conference on Collaborative Innovation Networks (COINs), Suzhou, China, Sept 26-28, 2018

Wen, Q. Qiang, M. Gloor, P. (2018) Speeding up decision-making in project environment: The effects of decision makers' collaboration network dynamics Int. J. Proj. Manag., Volume 36, Issue 5, July 2018, Pages 819-831

Ciechanowski, L. Przegalinska, A. Magnuski, M. Gloor, P. (2018) In the shades of the uncanny valley: An experimental study of human–chatbot interaction. Future Generation Computer Systems

Seid, M. Dellal, G. Peterson, L.E. Provost, L. Gloor, P.A. Livingstone Fore, D. Margolis, P.A. (2018). Methods for Co-Designing a Collaborative Chronic Care Network (C3N). Journal of Medical Internet Research JMIR Human Factors

Antonacci, G. Fronzetti Colladon, A. Stefanini, A. Gloor, P. (2017) It is Rotating Leaders Who Build the Swarm: Social Network Determinants of Growth for Healthcare Virtual Communities of Practice. . Journal of Knowledge Management, 21 (5)

Gloor, P., Colladon, A. F., Giacomelli, G., Saran, T., & Grippa, F. (2017). The impact of virtual mirroring on customer satisfaction. Journal of Business Research, 75, 67-76

Gloor, P. Fronzetti Colladon, A. Grippa F. Giacomelli, G. (2017). Forecasting managerial turnover through e-mail based social network analysis, Computers in Human Behavior. 71: 343-352

Fronzetti Colladon, A., Grippa, F., Battistoni, E., Gloor, P. A., & La Bella, A. What makes you popular: beauty, personality or intelligence?, International Journal of Entrepreneurship and Small Business, 2017. in press.

Fronzetti Colladon, A., Elshendi, M., Battistoni, E., Gloor, P. (2017) Using Four Different Online Media Sources to Forecast the Crude Oil PriceJournal of Information Science March 2017. DOI: 10.1177/0165551517698298

Gloor, P. (2017) Consistent Excitement Correlates with Happiness - Predicting Mood Through Body Sensing with Smartwatches ICKN White Paper, January 2

Budner, P., Eirich, J., Gloor, P. A. "Making you happy makes me happy"-Measuring Individual Mood with Smartwatches. arXiv preprint arXiv:1711.06134, 2017

Hadley, B. Gloor, P.A. Stephanie L. Woerner, S. L Zhou, Y Analyzing VC Influence on Startup Success: They Might Not Be Good For You. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Zhou, Y. Gloor, P.A. Stephanie L. Woerner, S. L. Resilience through collaborative networks in emerging economies: evidence from Chinese venture capital . Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics.

Song, Y. Zylka, M. Gloor, P.A. German Association or Chinese Emperor? Building COINs Between China and Germany. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Capodieci, A. Budner, P. Eirich, J. Gloor, P.A. Mainetti, L. Dynamically Adapting the Environment for Elderly People Through Smartwatch-based Mood Detection. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Gloor, P.A. Grippa, F. Creating Collaborative Innovation Networks (COINs) to Reduce Infant Mortality. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Przegalinska, A. Ciechanowski, L. Magnuski, M. Gloor, P.A. Muse headband: Measuring Tool or a Collaborative Gadget? Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Praeder, P. Volkmann, G. Gloor, P.A. Analyzing the Evolution of World Cultures through Epic Stories: From Gilgamesh to Games of Thrones. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

de Oliveira , J.M Gloor, P.A. GalaxyScope – Finding the “Truth of Tribes” on Social Media. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Wang, X. Gloor, P.A. Wuity as Higher Cognition Combing Intuitive and Deliberate Judgments for Creativity—Analyzing Elon Musk’s Way to Innovate. Proceedings COINs 2017 Conference, Detroit, 14-16. Sept, 2017. Springer Studies on Entrepreneurship, Structural Change and Industrial Dynamics

Allen, T. Gloor, P. Fronzetti Colladon, A. Woerner, S, Raz, O. The power of reciprocal knowledge sharing relationships for startup success, Journal of Small Business and Enterprise Development, Vol. 23 No 3, pp.636 – 651, 2016

Gloor, P. Woerner, S. Schoder, D. Fischbach, K. Fronzetti Colladon, A. Size does not matter – in the virtual world. Comparing online social networking behavior with business success of entrepreneurs. Int. J. Entrepreneurial Venturing, in press

Gloor, P. Marcos, J. de Boer, P. Fuehres, H. Lo, W. Nemoto, K. Cultural Anthropology through the Lens of Wikipedia in: X. Fu, J.-D. Luo, M. Boos (eds.), Social Network Analysis: Interdisciplinary Approaches and Case, Chapter 10, CRC Press, Taylor & Francis Group, ISBN 1498736645, October 2016.

Gloor, P. Maddali, H. Margolis, P. Comparing online community structure of patients of chronic diseases. International Journal of Organisational Design and Engineering Vol 4 No 1-2 (2016): 113-136.

Gloor, P. Paasivaara, M. Miller, C. Lassenius, C. Lessons from the collaborative innovation networks seminar. Int. J. of Organisational Design and Engineering, 2016 Vol.4, No.1/2, pp.3 - 25

Chelkowski, T. Gloor, P. Jemielniak, D. Inequalities in Open Source Software Development: Analysis of Contributor’s Commits in Apache Software Foundation Projects. PloS one 11 (4), e0152976, 2016

Provost, P. Gloor, P. Seid, M. Margolis, P. Digital Social Network Analysis as a Strategy for Understanding Variation in the Participation of Patients in Healthcare Quality Improvement. BMJ Quality & Safety, 2016 25: 1004

Gloor, P. Fuehres, H. Fischbach, K. Innovators don’t want to be important – Identifying Creatives Through Their Communication Patterns. Rome, Italy June 9-11, 2016, Designing Networks for Innovation and Improvisation: Proceedings of the 6th International COINs Conference (Springer Proceedings in Complexity)

Gloor, P. Fronzetti Colladon, A. Miller, C Pellegrini, R. Measuring the Level of Global Awareness on Social Media. Rome, Italy June 9-11, 2016, Designing Networks for Innovation and Improvisation: Proceedings of the 6th International COINs Conference (Springer Proceedings in Complexity)

Marcos de Oliveira, J. Gloor, P. The Citizen IS the Journalist - Automatically Extracting News from the Swarm. Rome, Italy June 9-11, 2016, Designing Networks for Innovation and Improvisation: Proceedings of the 6th International COINs Conference (Springer Proceedings in Complexity)

Gieck, R. Kinnunen, H. Li, Y. Moghaddam, M. Pradel, F. Gloor, P. Paasivaara, M. Zylka, M. Cultural Differences in the Understanding of History on Wikipedia. Rome, Italy June 9-11, 2016, Designing Networks for Innovation and Improvisation: Proceedings of the 6th International COINs Conference (Springer Proceedings in Complexity)

Gloor, P. A. What Email Reveals About Your Organization. Sloan Management Review, Winter 2015

Kratzer, J., Lettl, C., Franke, N., & Gloor, P. A. The social network position of lead users. Journal of Product Innovation Management. Article first published online: 2 SEP 2015, DOI: 10.1111/jpim.12291

Yun, Q. Gloor, P.The web mirrors value in the real world: comparing a firm’s valuation with its web network position. Computational and Mathematical Organization Theory December 2015, Volume 21, Issue 4, pp 356-379

Park, S.J, Woo, J. Joo, H. Gloor, P. A. Exploration of online culture through network analysis of Wikipedia. Cyberpsychology, Behavior, and Social Networking 2015 Nov;18(11):674-81. doi: 10.1089

McPherson ME, Gloor PA, Smith LA. Using Collaborative Improvement and Innovation Networks to Tackle Complex Population Health Problems. JAMA Pediatrics. 2015 Aug;169(8):709-10. doi: 10.1001/jamapediatrics.2015.0324.

Gloor,P. De Boer, P. Lo, W. Wagner, S. Nemoto, K. Fuehres, H. Cultural Anthropology Through the Lens of Wikipedia - A Comparison of Historical Leadership Networks in the English, Chinese, and Japanese Wikipedia, Proceedings of the 5th International Conference on Collaborative Innovation Networks COINs15, Tokyo, Japan March 12-14, 2015

Gloor,P. Fronzetti, A. Measuring Organizational Consciousness Through E-Mail Based Social Network Analysis, Proceedings of the 5th International Conference on Collaborative Innovation Networks COINs15, Tokyo, Japan March 12-14, 2015

Gloor,P. Paasivaara, M. Miller, C. Lessons from the Coinseminar , Proceedings of the 5th International Conference on Collaborative Innovation Networks COINs15, Tokyo, Japan March 12-14, 2015

Maddali, H.T. Gloor, P. Margolis, P. Comparing Online Community Structure of Patients of Chronic Diseases, Proceedings of the 5th International Conference on Collaborative Innovation Networks COINs15, Tokyo, Japan March 12-14, 2015

Denno, D. Gloor, P. Kahn,R. Maddali,H.T. McLellan, C. Capturing "HONEST SIGNALS" of Communication Between Infants and Parents, Proceedings of the 5th International Conference on Collaborative Innovation Networks COINs15, Tokyo, Japan March 12-14, 2015

Gloor, P, Riopelle, K. Gluesing, J. Lassenius, C. Paasivaara, M. Garcia, C. Special Issue on Creative Networks.Int. J. Organisational Design and Engineering, Vol. 3, Nos. 3/4, 2014

Hybbeneth, S. Brunberg, D. Gloor, P. Increasing Knowledge Worker Productivity through a “Virtual Mirror” of the Social Network. Int. J. Organisational Design and Engineering, Vol. 3, Nos. 3/4, 2014

Gloor, P. Giacomelli, G. Reading Global Clients’ Signals. Sloan Management Review, Spring 2014, March 4

Putzke, J. Fischbach, K, Schoder, D. Gloor, P. Cross-cultural gender differences in the adoption and usage of social media platforms – An exploratory study of Last.FM. Computer Networks 75 (2014) 519–530

Kaminski, J. Gloor, P. Nowcasting the Bitcoin Market with Twitter Signals Proceedings Collective Intelligence 2014, MIT, Cambridge

Grippa, F. Provost, S. Gloor, P. McKean, M. Thakkar S. A Systematic Methodology to Characterize Communication Patterns in Chronic Care Innovation Networks. Proceedings of the American Society for Engineering Management (2014) International Annual Conference. S. Long, E-H. Ng, and C. Downing eds.

Bucuvalas, J. Fronzetti Colladon, A. Gloor, P. Grippa, F. Horton, J. Timme, E. Increasing Interactions in Healthcare Team through Architectural Interventions and Interpersonal Communication Analysis. Journal of Healthcare Information Management. fall 2014, vol 28, no 4.

Gloor, P. Nemoto, K. Who Really Matters in the World – Leadership Networks in Different Language Wikipedias. Places and Spaces Mapping Science, Map #157

Zhang, X. Gloor, P. Grippa, F. Measuring Creative Performance of Teams Through Dynamic Semantic Social Network Analysis. Int. J. Organisational Design and Engineering, Vol. 4, No. 2, 2013

Schoder, D. Putzke, J. Metaxas, T. Gloor, P. Fischbach, K. Information Systems for "Wicked Problems" - Research at the Intersection of Social Media and Collective Intelligence. Business & Information Systems Engineering (BISE) 2014

Schoen,H. Gayo-Avello,D. Metaxas,P.T. Mustafaraj,E. Strohmaier, M. Gloor,P. The power of prediction with social media. Internet Research. Vol. 23 No. 5, 2013. pp. 528-543. ; DOI 10.1108/IntR-06-2013-0115

Schoder,D. Gloor,P. Metaxas,T. Social Media and Collective Intelligence - Ongoing and Future Research Streams. Special Issue of KI-Kuenstliche Intelligenz 27 (1), 2013. 9-15 special issue on social media

Lee,H.J. Choi, J. Kim, J.W. Park, S. J. Gloor, P. Communication, Opponents, and Clan Performance in Online Games: A Social Network Approach. Cyberpsychology, Behavior, and Social Networking 06/2013; DOI:10.1089/cyber.2011.0522

Gloor, P. Paasivaara, M. COINs Change Leaders - Lessons Learned from a Distributed Course. Proceedings 4rd Intl. Conf on Collaborative Innovation Networks COINs 2013, Aug. 11-13, Santiago de Chile

Frick, K. Guertler, D, Gloor, P. Coolhunting for the World's Thought Leaders. Proceedings 4rd Intl. Conf on Collaborative Innovation Networks COINs 2013, Aug. 11-13, Santiago de Chile

Futterer, T. Gloor, P. Malhotra, T. Mfula, Packmohr, K. H. Schultheiss, S. WikiPulse - A News-Portal Based on Wikipedia. Proceedings 4rd Intl. Conf on Collaborative Innovation Networks COINs 2013, Aug. 11-13, Santiago de Chile

Hybbeneth, S. Brunnberg, D. Gloor, P. Increasing Knowledge Worker Efficiency through a "Virtual Mirror" of the Social Network. Proceedings 4rd Intl. Conf on Collaborative Innovation Networks COINs 2013, Aug. 11-13, Santiago de Chile

Brunnberg, D. Gloor, P. Giacomell, G. Predicting Customer Satisfaction through (E-Mail) Network Analysis: The Communication Score Card. Proceedings 4rd Intl. Conf on Collaborative Innovation Networks COINs 2013, Aug. 11-13, Santiago de Chile

Demko, M. Olguin Olguin, D. Gloor, P. Bucuvalas, J. Grippa, F. A New Methodology to Measure Quality of Care using Sociometric Badges. Proc. Sunbelt 2013, Hamburg, May 21-26.

Gloor, P. Giacomelli, G. Predicting Customer Satisfaction Through Social Network Analysis. Proc. Sunbelt 2013, Hamburg, May 21-26.

Provost, S. Pace-Scrivener, M. Grippa, F. Gloor, P. Virtual Mirroring of the Collaborative Chronic Care Network: A Longitudinal Social Network Analysis. Proc. Sunbelt 2013, Hamburg, May 21-26.

Futterer, T. Gloor, P. Malhotra, T. Mfula, Packmohr, K. H. Schultheiss, S. Wikipulse - Automatically Generating an Online Newspaper from Wikipedia Articles. Proc. Sunbelt 2013, Hamburg, May 21-26.

Tilly, R. Posegga, O. Gloor, P. The Effects of Embeddedness in Online Social Networks for Patients of Chronic Diseases. Proc. Sunbelt 2013, Hamburg, May 21-26.

Gloor, P. Dorsaz, P. Fuehres, H. Vogel, M. Choosing the Right Friends - Predicting Success of Startup Entrepreneurs and Innovators Through Their Online Social Network Structure. Int. J. Organisational Design and Engineering, Vol. 3, No. 2, 2012.

Gloor, P. Grippa, F. Putzke, J. Lassenius, C. Fuehres, H. Fischbach, K. Schoder, D. Measuring Social Capital in Creative Teams Through Sociometric Sensors. Int. J. Organisational Design and Engineering, Vol. 2, No. 4, 2013.

Peter A. Gloor, Ken Riopelle, Julia Gluesing, Casper Lassenius, Maria Paasivaara, Cristobal Garcia (Guest Editors) Special Issue on Collaborative Innovation Networks (COINS) International Journal of Organisational Design and Engineering, 2012 Vol. 2 No. 2

Gloor, P. Oster, D. Fischbach, K. JazzFlow - Analyzing "Group Flow" Among Jazz Musicians Through "Honest Signals"KI - Artificial Intelligence, February 2013, Volume 27, Issue 1, pp 37-43

Gloor, P. Grippa, F. Putzke, J. Lassenius, C. Fuehres, H. Fischbach, K. Schoder, D. Measuring Social Capital in Creative Teams Through Sociometric Sensors International Journal of Organisational Design and Engineering, 2012, vol. 2. no. 4.

Grippa, F. Palazzolo, M. Buccuvalas, J. Gloor, P. Monitoring Changes in the Social Network Structure of Clinical Care Teams Resulting from Team Development Efforts.International Journal of Organisational Design and Engineering, 2012, vol. 2. no. 4.

Yun, Q. Gloor, P. (2012) The Web Mirrors Value in the Real World - Comparing a Firm's Valuation with Its Web Network Position. Sloan Technical Report, Cambridge, MA

Fuehres, H. Gloor, P. Henninger, M. Kleeb, R. Nemoto, K. Galaxysearch: Discovering the Knowledge of Many by Using Wikipedia as a Meta-Search Index. Proceedings Collective Intelligence 2012, April 18-20, Cambridge, MA

Garcia C. Parraguez, P. Barahona M. Gloor, P.: Tracking the 2011 Student-led Collective Movement in Chile through Social Media Use. Proceedings Collective Intelligence 2012, April 18-20, Cambridge, MA

Gloor, P. Margolis, P, Seid, M. Dellal, G. Coolfarming - Lessons from the Beehive to Increase Organizational Creativity. MIT Sloan School Working Paper 5123-14 (2014)

Kleeb, R. Gloor, P. Nemoto, K. Wikimaps: Dynamic Maps of Knowledge. Proceedings 3rd Intl. Conf on Collaborative Innovation Networks COINs 2011, Sept. 8-10, Basel, Switzerland

Grippa, F. Palazzolo, M. Buccuvalas, J. Gloor, P. Monitoring Changes in the Social Network Structure of Clinical Care Teams Resulting from Team Development Efforts. Proceedings 3rd Intl. Conf on Collaborative Innovation Networks COINs 2011, Sept. 8-10, Basel, Switzerland

Gloor, P. Oster, D. Fischbach, K. JazzFlow - Analyzing "Group Flow" among Jazz Musicians Through "Honest Signals". Proceedings 3rd Intl. Conf on Collaborative Innovation Networks COINs 2011, Sept. 8-10, Basel, Switzerland

Gloor, P. Dorsaz, P. Fuehres, H. Analyzing Success of Startup Entrepreneurs by Measuring their Social Network Distance to a Business Networking Hub. Proceedings 3rd Intl. Conf on Collaborative Innovation Networks COINs 2011, Sept. 8-10, Basel, Switzerland

Baebler, L. Gloor, P. Kaminski, J. Marticke, L. Dellal, G. YouApp - "It's all about YOU": Finding Patients Like Myself on Facebook. Proceedings 3rd Intl. Conf on Collaborative Innovation Networks COINs 2011, Sept. 8-10, Basel, Switzerland

Zhang, X. Fuehres, H. Gloor, P. Predicting Asset Value Through Twitter Buzz. Altmann, J. Baumoel, U. Kraemer, B. (eds) Proceedings 2nd. Symposium On Collective Intelligence Collin 2011, June 9-10, Seoul, Springer Advances in Intelligent and Soft Computing, vol. 112, 2011

Kang, M. Kim, B. Gloor, P. Bock, G. Understanding the effect of social networks on user behaviors in community-driven knowledge services. Journal of the American Society for Information Science and Technology. pp 1532-2890. http://dx.doi.org/10.1002/asi.21533. 2011

Gloor, P. Coolfarming: the surprising power of social networks, E&Y Performance Journal, May 2011

Gloor, P. Schmid, D. Komplexitaetsreduktion, Schwarmintelligenz und Unternehmenserfolg: Verborgenes sicht- und nutzbar machen, Alpha , 30. April 2011

Nemoto, K. Gloor, P. Laubacher, R. Social Capital Increases Efficiency of Collaboration among Wikipedia Editors, ACM Hypertext 2011: 22nd ACM Conference on Hypertext and Hypermedia, Eindhoven, NL, June 6-9, 2011

Gloor, P. Paasivara, M. Lassenius, C. Schoder, D. Fischbach, K. Miller, C. Teaching a Global Project Course: Experiences and Lessons Learned, ICSE International Conference on Software Engineering - Collaborative Teaching of Globally Distributed Software Development - Community Building Workshop , Honolulu, Hawaii, May 23, 2011

Gloor, P. To Become a Better Manager Stop Being a Manager, Ivey Business Journal, March/April 2011

Nemoto, K. Gloor, P. Dense Collaboration Networks and Centralized Communication Lead to Better WikiProjects. Proc. Sunbelt 2011, St. Pete's Beach FL, Feb. 10-13, 2011

Fuehres, H. Kaminski, J. Gloor, P. Zhang, X. Finding a Cure for Crohn's Disease - Analyzing Medical Conditions in Online Communities Proc. Sunbelt 2011, St. Pete's Beach FL, Feb. 10-13, 2011

Gluesing, J, Gloor, P. Miller, C. Riopelle, K. Proceedings of the 2nd International Conference on Collaborative Innovation Networks SCAD, Savannah GA, Oct 8-11, 2010, Procedia - Social and Behavioral Sciences, Volume 26, 2011

Gloor, P. Grippa, F. Borgert, A. Colletti, R. Dellal, G. Margolis, P. Seid, M. Towards Growing a COIN in a Medical Research Community. , Procedia - Social and Behavioral Sciences, Volume 26, 2011, Proceedings COINs 2010, Collaborative Innovations Networks Conference, Savannah GA, Oct 7-9, 2010

Palazzolo, M. Grippa, F. Booth, A. Rechner, S. Bucuvalas, J. Gloor, P. Measuring Social Network Structure of Clinical Teams Caring for Patients with Complex Conditions. Procedia - Social and Behavioral Sciences, Volume 26, 2011, Proceedings COINs 2010, Collaborative Innovations Networks Conference, Savannah GA, Oct 7-9, 2010

Gloor, P. Fischbach, K. Fuehres, H. Lassenius, C. Niinimaki, T. Olguin Olguin, D. Pentland, A. Piri, A. Putzke, J. Towards "Honest Signals" of Creativity - Identifying Personality Characteristics Through Microscopic Social Network Analysis. Procedia - Social and Behavioral Sciences, Volume 26, 2011, Proceedings COINs 2010, Collaborative Innovations Networks Conference, Savannah GA, Oct 7-9, 2010

Nemoto, K. Gloor, P. Analyzing Cultural Differences in Collaborative Innovation Networks by Analyzing Editing Behavior in Different-Language Wikipedias. Procedia - Social and Behavioral Sciences, Volume 26, 2011, Proceedings COINs 2010, Collaborative Innovations Networks Conference, Savannah GA, Oct 7-9, 2010

Zhang, X. Fuehres, H. Gloor, P. Predicting Stock Market Indicators Through Twitter: "I hope it is not as bad as I fear", Procedia - Social and Behavioral Sciences, Volume 26, 2011, Collaborative Innovations Networks Conference, Savannah GA, Oct 7-9, 2010

Nann, S. Krauss, J.S Schober, M. Gloor, P. Fischbach, K. Fuehres, H. (2010): The Power of Alumni Networks - Success of Startup Companies Correlates with Online Social Network Structure of its Founders. CCI Working Paper 2010-001. Available at: papers.ssrn.com/sol3/papers.cfm

Fuehres, H. Krauss, J. Nann, S. Gloor, P. Schoder, D. Dynamic Bag-of-Word Construction through Amazon Customer Reviews. Proc. Sunbelt 2010, Lago Di Garda, 2010

Krauss, J. Nann, S. Fuehres, H. Gloor, P. Predicting Oscars Through Semantic Web Mining. Proc. Sunbelt 2010, Lago Di Garda, 2010

Nann, S. Krauss, J. Fuehres, H. Gloor, P. Fischbach, K. Identifying Influentials by Example - the MVP (Most Valuable Player) Algorithm. Proc. Sunbelt 2010, Lago Di Garda, 2010

Jain, A. Gloor, P. Fuehres, H. Nann, S. Krauss, J. Predicting Asset Value Performance through Web Trend Analysis. Proc. Sunbelt 2010, Lago Di Garda, 2010

Nemoto, K. Gloor, P. Laubacher, R. Motivation and Embeddedness of Wikipedia Editors. Proc. Sunbelt 2010, Lago Di Garda, 2010

Larimer, D. Rausche, G. Goel, K. Becker, M. Gloor, P. Identifying Educational Innovation Through Semantic SNA. Proc. Sunbelt 2010, Lago Di Garda, 2010

Lassenius, C. Niinimaki, T. Piri, A. Olguin Olguin, D. Gloor, P. Measuring Programmer Creativity Through Sociometric Badges. Proc. Sunbelt 2010, Lago Di Garda, 2010

Oster, D. Putzke, J. Steinfels, S. Fischbach, K. Gloor, P. Schoder, D. Tell your customers what they really want to hear! - Improving the effectiveness of advertising campaigns in the financial sector using SNA on the Web2.0. Proc. Sunbelt 2010, Lago Di Garda, 2010

Fuehres, H. Fischbach, K. Gloor, P. Krauss, J. Nann, S. Adding Taxonomies Obtained by Content Clustering to Semantic Social Network Analysis. Bastiens, T. Baumoel, U. Kraemer, B. (eds) On Collective Intelligence, Springer Advances in Intelligent and Soft Computing, vol. 76, 2010

Putzke, J, Fischbach, K. Schoder, D. Gloor, P. The Evolution of Interaction Networks in Massively Multiplayer Online Games, Journal of the Association of Information Systems, Volume 11, Issue 2/2010

Fischbach, K. Gloor, P. Lassenius, C. Olguin Olguin, D. Putzke, J. Schoder, D. Analyzing the Flow of Knowledge with Social Badges. Proceedings COINs 2009, Collaborative Innovations Networks Conference, Savannah GA, Oct 8-11, 2009

Doshi, L. Krauss, J. Nann, S. Gloor, P. Predicting Movie Prices Through Dynamic Social Network Analysis. Proceedings COINs 2009, Collaborative Innovations Networks Conference, Savannah GA, Oct 8-11, 2009

Nann, S. Krauss, J. Schober, M. Gloor, P. Fischbach, K. Fuehres, H. Comparing the structure of virtual entrepreneur networks with business effectiveness. Proceedings COINs 2009, Collaborative Innovations Networks Conference, Savannah GA, Oct 8-11, 2009

Iba, T. Nemoto, K. Peters, B. Gloor, P. Analyzing the Creative Editing Behavior of Wikipedia Editors Through Dynamic Social Network Analysis. Proceedings COINs 2009, Collaborative Innovations Networks Conference, Savannah GA, Oct 8-11, 2009

Merten, F. Gloor, P. Too Much E-Mail Decreases Job Satisfaction. Proceedings COINs 2009, Collaborative Innovations Networks Conference, Savannah GA, Oct 8-11, 2009

Grippa, F. Gloor, P. You Are Who Remembers You. Detecting Leadership Through Accuracy of Recall. Social Networks, Elsevier. August 11, 2009

Waber, B.N. Wu. L. Pentland, A. Gloor, P. Aral, S, Lazer, D. Brynjolfsson, E. Reality Mining: Using Sociometric Badges for Automated Behavioral Data Collection. Workshop at the 2009 Academy of Management Annual Meeting, Saturday, August 8, 2009

Allen, T. Raz, O.. Gloor, P. Does Geographic Clustering Still Benefit High Tech New Ventures? The Case of the Cambridge/Boston Biotech Cluster. MIT ESD-WP-2009-01 working paper 2009

Kang, M. Gloor, P. Comparing Online Behavior in Korea and the US: Yahoo Answers Versus Naver Knowledge-IN. ickn technical report. 2009

Gloor, P. Krauss, J. Nann, S, Fischbach, K. Schoder, D. Web Science 2.0: Identifying Trends through Semantic Social Network Analysis. IEEE Conference on Social Computing (SocialCom-09), Aug 29-31, Vancouver, 2009.

Egger, M. Fischbach, K. Gloor, P. Lang, A. Sprenger, M. Deriving Taxonomies from Automatic Analysis of Group Membership Structure in Large Social Networks. Proc GI Annual Meeting 28 Sept-2. Oct, 2009. Luebeck, Springer Lecture Notes in Informatics. 2009.

Gloor, P. Krauss, J. Nann, S. Coolfarming - How Cool People Create Cool Trends. Proc 5th EduMedia Conference: Digital Creativity and Innovation in the Web 2.0, Salzburg, Austria, 04.-05. May 2009.

Samarth, C. Gloor, P. Process Efficiency Redesigning Social Networks to Improve Surgery Patient Flow. Journal of Healthcare Information Management, Winter 2009 volume 23 / Number 1

Olguin Olguin, D. Gloor, P. Pentland, A. Wearable Sensors for Pervasive Healthcare Management.3rd International Conference on Pervasive Computing Technologies for Healthcare 2009. London, UK. April, 2009.

Olguin Olguin, D. Gloor, P. Pentland, A. Capturing Individual and Group Behavior with Wearable Sensors. Proc AAAI 2009 Spring Symposium, Stanford, March 23-25.

DiMaggio, M. Gloor, P. Passiante, G. Collaborative Innovation Networks, Virtual Communities, and Geographical Clustering. International Journal of Innovation and Regional Development , Vol 1, No. 4, 2009, pp. 387 - 404

Fischbach, K, Gloor, P. Schoder, D. Analysis of Informal Communication Networks - A Case Study. Business & Information Systems Engineering 2 | 2009, February 2009 ( also in German).

Egger, M. Fischbach, K. Gloor, P. Lang, A. Sprenger, M. How to Identify Successful Actors of the Flickr Community and How to Determine Their Attributes. In: Springer Lecture Notes in Informatics, No. 134, 2008, pp. 947-952

Krauss, J. Nann, S. Simon, D. Fischbach, K.Gloor, P. Predicting Movie Success and Academy Awards Through Sentiment and Social Network Analysis. Proc. European Conference on Information Systems (ECIS), Galway, Ireland, June 9-11, 2008

Gloor, P. Oster, D. Raz, O. Pentland, A. Schoder, D. " The Virtual Mirror - Reflecting on Your Social and Psychological Self to Increase Organizational Creativity", July 2008, SSRN http://ssrn.com/abstract=1327521. to appear in Journal on International Studies of Management & Organization, M.E Sharpe. Summer 2010 vol. 40, no. 2

Gloor, Peter A.; Kidane, Yared H.; Grippa, Francesca; Marmier, Pascal; Von Arb, Christoph (2008): Location Matters - Measuring the Efficiency of Business Social Networking. International Journal of Foresight and Innovation Policy 4 (3-4), S. 230-245.

Gloor, P. Oster, D. Putzke, J. Fischbach, K. Schoder, D. Ara, K. Kim, T. Laubacher, R. Mohan, A. Olguin Olguin, D. Pentland, A. Waber, B. Studying Microscopic Peer-to-Peer Communication Patterns. Proc. AMCIS Americas Conference on Information Systems, Keystone, Colorado, Aug. 9-12, 2007

Gloor, P. Coolhunting for Trends on the Web. (invited paper) Proc. IEEE 2007 International Symposium on Collaborative Technologies and Systems, Orlando, May 21-25, 2007

Gloor, P. Cooper, S. " The New Principles of a Swarm Business" . Sloan Management Review . April 2007

Gloor, P. Paasvaara, M. Schoder, D. Willems, P. Finding Collaborative Innovation Networks Through Correlating Performance With Social Network Structure. Journal of Production Research , Taylor and Francis, April 2007

Raz, O. Gloor, P. Size Really Matters - New Insights for Startup's Survival, Management Science, February 2007

Gloor, P. Richardet, R. Coolhunting on the Web and in the Blogosphere. Sunbelt 2007, Corfu, Greece, May 2-6 2007.

Grippa, F. Gloor, P. Selective Memories Favor Influentials. Sunbelt 2007, Corfu, Greece, May 2-6 2007.

Marte, A. Gloor, P. Trust Me! - Analyzing Global Leadership Networks. Sunbelt 2007, Corfu, Greece, May 2-6 2007.

Oster, D. Gloor, P. Optimizing Service and Innovation Teams Through Dynamic Social Network Analysis. Sunbelt 2007, Corfu, Greece, May 2-6 2007.

Seehawer, T. Fischbach, K. Schoder, D. Gloor, P. Germany Incorporated - The influence of interlocking directorates and intercorporate shareholdings on business performance. Sunbelt 2007, Corfu, Greece, May 2-6 2007.

Kidane, Y. Gloor, P. Correlating temporal communication patterns of the Eclipse open source community with performance and creativity, Computational & Mathematical Organization Theory. Volume 13, Issue 1 (March 2007), ISSN:1381-298X, 17 - 27, 2007

Zilli, A. Grippa, F. Gloor, P. Laubacher, R. One in Four Is Enough - Strategies for Selecting Ego Mailboxes for a Group Network View. Proc. European Conference on Complex Systems ECCS '06, Sept. 25-29, Oxford UK, 2006

Gloor, P. Paasviaara, M. Schoder, D. Willems, P. Correlating Performance with Social Network Structure Through Teaching Social Network Analysis. Proc. Pro-Ve 06, 7th IFIP Conference on Working Enterprises, Sep.25-27, Helsinki, 2006.

Gloor, P. Zhao, Y. Analyzing Actors and Their Discussion Topics by Semantic Social Network Analysis, Proceedings of 10th IEEE International Conference on Information Visualisation IV06, London, 5-7 July 2006.

Schiefer, S. Tegethoff, L. Gloor, P. Analyzing the Social Network of Wikinews Contributors, MIT CCS working paper, 2006.

Grippa, F. Zilli, A. Laubacher, R. Gloor, P. E-mail May Not Reflect The Social Network, NAACSOS Conference, June 22 - 23, Notre Dame IN, North American Association for Computational Social and Organizational Science, 2006

Zilli, A. Grippa, F. Gloor, P. Laubacher, R. One in Four Is Enough - Strategies for Selecting Ego Mailboxes for a Group Network View, extended abstract for Sunbelt 2006, Vancouver, April 26-29, 2006.

Gloor, P. Zhao, Y. Visualizing Temporal Social Networks in Context - Adding Content Analysis to TeCFlow, Abstract for Sunbelt 2006, Vancouver, April 26-29, 2006.

Gloor, P. Niepel, S, Li, Y. Identifying Potential Suspects by Temporal Link Analysis. MIT CCS working paper, Jan. 2006

Joo, S. Gloor, P. Schnorf, S. Detection of Power User Patterns Among High School Students in a Mobile Communication Network. Power Users of ICT International Symposium, Costa Rica, Aug.8-10, 2005

Gloor, P. Capturing Team Dynamics Through Temporal Social Surfaces , Proceedings of 9th International Conference on Information Visualisation IV05, London, 6-8 July 2005.

Kidane, Y. Gloor, P. Correlating Temporal Communication Patterns of the Eclipse Open Source Community with Performance and Creativity , NAACSOS Conference, June 26 - 28, Notre Dame IN, North American Association for Computational Social and Organizational Science, 2005.

Gloor, P. Zhao, Y. Visualizing Time in Social Networks with TeCFlow , (Web document) submitted, 2005.

Gloor, P. Borrowing from Computer Music to Describe Temporal Aspects of Social Networks, Abstract for Sunbelt 2005, Redondo Beach, Los Angeles, Feb 16-20, 2005.

Gloor, P. Zhao, Y. TeCFlow - A Temporal Communication Flow Visualizer for Social Networks Analysis , ACM CSCW Workshop on Social Networks. ACM CSCW Conference, Chicago, Nov. 6. 2004.

Gloor, P. Laubacher, R. Zhao, Y. Dynes, S. Temporal Visualization and Analysis of Social Networks , NAACSOS Conference, June 27 - 29, Pittsburgh PA, North American Association for Computational Social and Organizational Science, 2004.

Gloor, P. Laubacher, R. Zhao, Y. Dynes,S. Schrott, G. Trying to Correlate Temporal Communication Patterns of Online Communities with Innovation , Presentation at Sunbelt, Social Networks Analysis Conference, Portoroz, Slovenia, May 13-16, 2004.

Gloor, P. Zhao, Y. A Temporal Visualization of a Web Community. Quicktime movie shown at Sunbelt 2004.

Gloor, P. Heckman, C. Makedon, F. Ethical Issues in Virtual Communities of Innovation. Ethicomp 2004, the 7th International Conference on the Social and Ethical Impacts of Information and Communcation Technologies, Syros, Greece, April 14-16. 2004

Gloor, P. Laubacher, R. Dynes, S. Zhao, Y. Visualization of Communication Patterns in Collaborative Innovation Networks: Analysis of some W3C working groups. ACM CKIM International Conference on Information and Knowledge Management, New Orleans, Nov 3-8, 2003.

Gloor, P. Laubacher, R. Dynes, S. Zhao, Y. Visualization of Interaction Patterns in Collaborative Knowledge Networks for Medical Applications, Proc. HCII, Crete, June 25-27, 2003.

Gloor, P. Collaborative Knowledge Networks. eJETA electronic Journal on E-Business Technologies and Applications, Vol 1, No 3, 2002. www.ejeta.org

Deloitte Consulting, Collaborative Knowledge Networks: Driving Workforce Performance Through Web-Enabled Communities, 2001

Books

Allen, T. Henn, G. The Organization and Architecture of Innovation: Managing the Flow of Technology . Cambridge, Mass.: Butterworth-Heinemann, 2006

Allen, T. Managing the Flow of Technology. Cambridge, Mass.: MIT Press, 1984

Gloor, P. Swarm Leadership and the Collective Mind: Using Collaborative Innovation Networks to Build a Better Business , Emerald Publishing, London, 2017

Gloor, P. Sociometrics and Human Relationships: Analyzing Social Networks to Manage Brands, Predict Trends, and Improve Organizational Performance , Emerald Publishing, London 2017

Gloor, P. Coolfarming - Turn Your Great Idea Into The Next Big Thing AMACOM, NY, 2010

Gloor, P. Cooper, S. Coolhunting - Chasing Down The Next Big Thing? AMACOM, NY, 2007

Gloor, P. Swarm Creativity, Competitive Advantage Through Collaborative Innovation Networks. Oxford University Press, 2006

Gloor, P. Social Webs of Innovation, 2004. online draft manuscript

Gloor, P. Making the e-Business Transformation: Sharing Knowledge in the e-Business Company, Springer, London, 2000.

Gloor, P. Elements of Hypermedia Design: Techniques for Navigation and Visualization in Cyberspace. Birkhaeuser, Cambridge MA, 1997. (Also available on the Web at http://www.ickn.org/elements/index.htm )

Gloor, P. Dynes, S. Lee, I. Animated Algorithms. MIT Press, 1993. (CD-ROM)

Malone, T. Crowston, K, Herman, G. Organizing Business Knowledge : The MIT Process Handbook, MIT Press, 2003

Malone, T. Laubacher, R. Morton, M.S. Inventing the Organizations of the 21st Century. MIT Press, 2003

Malone, T. The Future of Work. HBS Press, 2004

Yates, J. Control Through Communication : The Rise of System in American Management (Studies in Industry and Society). Baltimore, MD: Johns Hopkins University Press, 1993.

Yates, J. Information Technology and Organizational Transformation: History, Rhetoric and Practice. Newbury Park, CA: Sage Publications, 1999

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