Patricia Satterstrom

Patricia Satterstrom is an Assistant Professor of Management at the NYU Wagner Graduate School of Public Service. She is also an affiliate of the Management and Organizations Department at the NYU Stern School of Business.

Satterstrom studies how teams can give voice to the voiceless, enabling team members to collaborate despite power differences arising from professional and demographic boundaries. Her field research uses longitudinal inductive methods to examine the micro-processes team members use to challenge traditional power structures and facilitate improved collaboration in health care organizations. She also studies the influence of multicultural experience and diversity on team members’ interactions and performance as well as explores the factors that influence perceptions of team success. Read her latest paper in ASQ.

Satterstrom grew up in Bogotá, Queens, and the Bronx and is proud to support other first-generation college and graduate students. She received her Doctorate in Business Administration from Harvard Business School (HBS) where she was awarded the Wyss Award for Excellence in Doctoral Research and the Susan Cohen Award for Doctoral Research. She concentrated in Psychology at Harvard College. Satterstrom has studied and worked in South Korea on a Harvard-Yenching fellowship. She conducted research and wrote cases on globally distributed teams as a Research Associate at HBS. She has also worked as an Organizational Change consultant at Booz Allen Hamilton.

At Wagner, Satterstrom teaches the Management and Leadership course for graduate student and the Building Effective Teams course for graduate students and executives. Satterstrom is also a Faculty Fellow in Residence at Gramercy Green.

AREAS OF EXPERTISE

• Evidence-Based Management
• Health Management
• Leadership
• Management
• Power

RESEARCH

2019

• Patricia Satterstrom, Jeffrey T. Polzer, Lisa B. Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke. Thin slices of workgroups. Organizational Behavior and Human Decision Processes, 151 (March 2019), pp. 104-117.