Ozlem Yildiz

Yildiz's research is focused on the economics of and process improvements in service systems, health care operations management, economic incentives and regulation and policy design. Primarily, her research concentrates on alleviating the congestion in service systems through designing payment schemes and process improvements, particularly in health care settings.

Yildz serves as a reviewer for several journals, including Management Science, Operations Research and Production and Operations Management. Prior to joining Darden, she taught at the MBA and Executive MBA programs of Simon Business School and London Business School in Rochester, London and Dubai.

B.S., Middle East Technical University; M.S., Ph.D., University of Rochester Simon Business School

RESEARCH INTERESTS

Economics of Service Systems, Healthcare Operations Management, Economic Incentives and Regulation, Policy Design.

Education

• Doctor of Philosophy (Ph.D.) University of Rochester - Simon Business School (2011 — 2017)
• Master of Science (M.Sc.) University of Rochester - Simon Business School (2011 — 2014)
• Bachelor of Science (B.Sc.) Middle East Technical University (2006 — 2011)
• Minor Degree Middle East Technical University (2008 — 2011)

HONORS AND AWARDS

• Recipient of full doctoral fellowship, University of Rochester, 2011-2017.
• Recipient of Deloitte Institute of Innovation and Entrepreneurship grant, 2015-2016.
• Ranked 2nd in graduating class of 120 students majoring in Industrial Engineering, Middle East Technical University, June 2011.

RESEARCH PAPERS

• Can Yardstick Competition Reduce Waiting Times?, with Nicos Savva and Tolga Tezcan. Forthcoming, Management Science.
• When to Use Provider Triage in Emergency Departments, with Michael F. Kamali and Tolga Tezcan (2018), Management Science.
• An EOQ Model for Perishable Goods with Age-Dependent Demand Rate, with Gregory Dobson and Edieal J.
• Pinker (2017). European Journal of Operations Research, 257(1), 84-88.
• A Data-Driven Simulation Algorithm to Staff for Time-Varying Arrivals and Multiple Customer Classes: Application in a Hospital Transportation Department, with Leon Cui and Tolga Tezcan. Working paper.
• Pricing Models for Congested Access Services, with Dana G. Popescu. In progress.
• Competition between HMO and PPO: The Impact of Adverse Selection on Access to Care and Patient Welfare. In progress.
• How Accountable Care Impacts Referrals and Costs: Evidence from Multiple Clinics, with Aravind Chandrasekaran and Yingchao Lan. In progress