Michael Kleinaltenkamp

Michael Kleinaltenkamp is Professor Emeritus of Business and Services Marketing at Freie Universität Berlin. His research focusses on B2B and services marketing, relationship marketing and marketing theory. He published in leading marketing journals like Journal of Marketing, Journal of Service Research, Industrial Marketing Management, Journal of Business & Industrial Marketing, JBR, Marketing Theory, Journal of Service Management and Journal of Service Theory and Practice.

Development

• 1978: Diploma, Ruhr-Universität Bochum
• 1984: Doctoral Studies, Ruhr-Universität Bochum
• 1992: Habilitation, Ruhr-Universität Bochum
• 1992 - 2020: Professor at Freie Universität Berlin
• Since 2004: Visiting Professor at the European School of Management and Technology (esmt), Berlin
• 2006 - 2007, 2009 - 2010: Dekan of the Economics facult, Freie Universität Berlin
• October 2007- January 2008: Visiting Professor, School of Marketing, The Australian School of Management, University of New South Wales, Sydney (Australia)
• 2012 - 2015: Recognised Teacher, Cranfield University School of Management (UK)
• January – February 2016: Visiting Professor, School of Marketing, The Australian School of Management, University of New South Wales, Sydney (Australia)
• March 2016: Visiting Professor, Graduate School of Business and Law, RMIT University, Melbourne (Australia)
• April 2016: Visiting Professor, UWA Business School, University of Western Australia, Perth (Australia)
• March 2018, Mai 2019, Mai 2020, Mai 2021: Visiting Professor an der Cathólica Porto Business School, Universidade Católica Portuguesa, Porto, Portugal
• February - March 2019, February - April 2020, March - Mai 2021: :Visiting Professor am Dipartimento di Economia “Marco Biagi” der Università di Modena e Reggio Emilia (UNIMORE), Modena, Italy

Awards and Honors

• November 1992: „Gebrüder-Deschauer-Preis“, Gesellschaft der Freunde der Ruhr-Universität Bochum e.V.- for habilitation thesis
• December 2007: Best Paper Award in the Track „Business Interaction; Relationship Marketing and Networks” bei ANZMAC 2007 for the publication “Reference objects of asset specificity as determinants for contract designs in business-to-business marketing” (together with Markus Ungruhe)
• March 2012: Award for E-Learning, Freie Universität Berlin
• November 2013: Award of an honorary doctorate (Dr. rer. pol. honoris causa), Universität Rostock
• February 2015: Commemorative publication “Kundenintegration und Leistungslehre”, published by Sabine Fließ, Frank Jacob, Michaela Haase and Michael Ehret
• December 2017: Best Paper Award in Track „Industrial and Relationship Marketing” at the ANZMAC 2017 for the contribution “Changes of Organizational Usage Processes” (together with Dr. Maximilian Huber)
• June 2019: “Evert Gummesson Outstanding Research Award” of the Naples Forum on Service
• June 2020: Special edition “Tuning the Sounds of Service: Essays in Honour of Michael Kleinaltenkamp” of the Journal “Service Management Research”, published by Frank Jacob, Sascha Raithel und Martin Benkenstein

Memberships

• Academic Advisory Board des Institute for the Study of Business Markets (ISBM)
• American Marketing Association (AMA)
• Australian & New Zealand Marketing Academy (ANZMAC)
• Deutscher Hochschulverband
• European Marketing Academy (EMAC)
• International Marketing and Purchasing Group (IMP)
• Verband der Hochschullehrer für Betriebswirtschaft
• Verein Deutscher Ingenieure (VDI)
• Wissenschaftlicher Beirat des Wissenschaftlichen Instituts für Infrastruktur und Kommunikationsdienste (WIK), Bad Honnef