Melissa Tam

Work

• Project Manager @ The Warranty Group
• Relationship Manager @ The Warranty Group
• Sales Professional @ Tiffany & Co.
• Director, CX Global Auto @ Assurant Responsible for oversight and operation of the Resource Automotive PMO to ensure projects and program activities align with organizational strategy and adhere to quality guidelines. Provide leadership to a team of project managers and manage high priority projects for the organization as needed. Collaborate with department leaders, key clients and C-level executives to define, prioritize, develop and provide governance of projects and programs. • Product Owner for transformative legacy system conversion to Salesforce Service Cloud

Education

• 2009 – 2011, MBA in Organizational Leadership @ Concordia University-St. Paul
• 2013 – 2013, Certificate of Project Management in Project Management @ Duke University
• 1999 – 2003, BA in Sociology- Law, Criminology and Deviance @ University of Minnesota-Twin Cities