Marcel van Assen

Prof. dr. ir. Marcel van Assen is a professor of Operational Excellence. He is also a partner / consultant at OpX-Consultants where he focuses on issues of Operations- and innovation management and Lean and Agile management in both industrial and service organizations. Marcel van Assen is also the founder / trainer OpX-Institute. The OpX-Institute helps participants de develop understanding and skills in the field of Operational Excellence, allowing them to organize for the operational excellent organization (in the broadest sense).

Expert areas: Management & Organisation (Change Management, Implementation of Change and Transition Processes, Innovation Management, Leadership, Operations Management, Performance Management, Quality Management, Service Management), Operations (Logistics Management, Operational Excellence), Strategy & Innovation (Process Innovation)

Education

• PhD Rotterdam School of Management (2000 — 2005)
• MSc University of Twente (1990 — 1996)
• MSc Open Universiteit (2004 — 2006)

Companies

• Management Consultant OpX-Consultants BV (2013)
• Trainer / coach OpX-Instituut BV (2013)
• Professor of Operational Excellence (for Services) TIAS School for Business and Society (2011)
• Member of the supervisory board Gorenje (2010 — 2014)
• Senior managing consultant Berenschot (2004 — 2013)
• Lecturer TIAS School for Business and Society (2007 — 2011)
• Assistant Professor Rotterdam School of Management, Erasmus University (2002 — 2008)
• Founder / Manager Add Smart BV (1999 — 2004)
• Founder / Manager a.i. SCM-Vision BV GAC Group of Companies:- SCM-Vision BV (2000 — 2002)

Publications

• Van Assen, M.F., (2014). Handboek Lean Management, Academic Service, Den Haag.
• Van Assen, M.F., (2013). Operational Excellence. Van Industrie tot dienstverlening., Academic Service, Den Haag.
• Van Assen, M.F., Ploos van Amstel, W., & de Vaan, M. (2010). Praktijkboek Supply Chain Management. Aanpak, concepten en modellen voor Operational Excellence in de keten. Deventer: the Netherlands: Kluwer. In Dutch [Practice of Supply Chain Management. Approach, concepts and models for operational excellence in the supply chain].
• Van Assen, M.F., van den Berg, G.J.J.B., & Pietersma, P. (2009). Key Management Models. The 60+ models every manager needs to know (2nd). Harlow, United Kingdom: Pearson Education Publishers / FT Prentice Hall. (also available in Dutch, Italian, French, Portugese, Russian, Vietnamese, Japanese, Chinese and Indonesian)
• Van Assen, M.F., van den Berg, G.J.J.B. & Wobben, J.J. (2008). De ambidextere organisatie: optimaliseren en innoveren. Holland Management Review, 119: 61-70. In Dutch [The ambidextrous organization: optimization and innovation].