Lynne Markus

M. Lynne Markus is The John W. Poduska, Sr. Professor of Information and Process Management at Bentley University. Professor Markus’s research interests include the social and ethical issues in IT design and use, especially in the finance industry, and IT governance and organizational design in multinational enterprises, governmental organizations, and interorganizational arrangements. She is the author or editor of six books and over 100 other scholarly publications. She was named a Fellow of the Association for Information Systems in 2004, and, in 2008, she won the AIS Leo Award for Exceptional Lifetime Achievement in Information Systems. In 2012, she received the Bentley Mee Family Prize for Research, a lifetime achievement award.

Professor Markus has extensive international experience, including more than three years in Asia, having taught at universities in Hong Kong (as Chair Professor of Electronic Business at City University of Hong Kong), Singapore (as Shaw Foundation Professor at Nanyang Business School), Portugal (as Fulbright-FLAD Chair in Market Globalization), Canada (as Fulbright—Queen’s Visiting Research Chair in the Management of Knowledge-Based Enterprises), and in France (at the Université Paris Dauphine, Université de Nantes, and l’École de Management in Strasboug). She is a member of the Advisory Boards of the Information Management Research Centre (Nanyang Business School, Singapore) and the Monieson Centre (Queen’s University, Canada).

Professor Markus holds a B.S. in Industrial Engineering from the University of Pittsburgh and a Ph.D. in Organizational Behavior from Case Western Reserve University.

Teaching Interests

• Responsible Innovation and Technology; Qualitative and Interpretive Research Methods; Information Systems and Management

Research Interests

• Social and ethical issues in IT design and use, particularly in financial services; IT organizational design and governance

Consulting/Practice Interests

• Management of IT-Enabled Organizational Change;
• Implementation of Enterprise and Interorganizational Systems;
• Organization Design and IT

Books

• Majchrzak, A., Markus, M. (2013). Methods for Policy Research: Evidence-Based Social and Business Entrepreneurship (2nd ed.). Thousand Oaks, CA: Sage Publications
• Grover, V., Markus, M. (2008). Business Process Transformation. 300. Armonk, NY: M. E. Sharpe, Inc
• Galliers, R. D., Markus, M., Newell, S. M. (2007). Exploring Information Systems Research Approaches: Readings and Reflections. 453. New York: Routledge
• Bashein, B. J., Markus, M. (2000). Data Warehouses: More Than Just Mining, Inc. 125. Morristown, NJ:: Financial Executives Research Foundation (Link)
• Bashein, B. J., Markus, M., Finley, J. B. (1997). Safety Nets: Secrets of Effective Information Technology Controls. Morristown, N.J.: Financial Executives Research Foundation
• Markus, M. (1984). Systems in Organizations: Bugs and Features. Marshfield, MA: Pitman Publishing

Awards and Honors

• 2013, Best paper award-"Going Concerns" Named one of the “JMIS Dozen” from JMIS’s 30 years of history, Journal of Management Information Systems
• 2013, The Choice 2013 Outstanding Title Awarded to a volume in which Majchrazk/ Markus chapter apppeared, ACRL, a division of ALA
• 2012, Mee Family Prize, Bentley University
• 2011, Best Paper in Track Nomination, Hawaii International Conference on Systems Sciences
• 2010, 2009 Outstanding Academic Title, Choice
• 2009, 2008 Best IS Publication of the Year, Association for Information Systems
• 2009, 2008 Best Paper Award, Journal of the AIS
• 2008, Outstanding Scholarly Contribution Award , Bentley College
• 2008, The AIS LEO Award for Exceptional Lifetime Achievement in Information Systems, Association for Information Systems
• 2007, 2006 IS Publication of the Year, International Conference on Information Systems
• 2007, 2006 Paper of the Year , Management Information Systems Quarterly
• 2007, Senior Editor--Theory and Review Department, MIS Quarterly
• 2007, Visiting Scholar, Sheffield Management School
• 2006, Best Paper in Track, International Conference on Information Systems
• 2006, Best paper published in 2005, International Journal of E-Collaboration
• 2006, Fulbright--Queen's University Visiting Research Chair in The Management of Knowledge-Based Enterprises, Fulbright Association, Queen's University, Canada
• 2006, Senior Editor, MIS Quarterly, in charge of the Theory and Review Department
• 2006, The Charles G. Thalhimer Family Scholar-in-Residence , Virginia Commonwealth University, Richmond, VA
• 2005, Award for Excellence in Scholarship, Bentley College
• 2005, Shaw Foundation Visiting Chair Professorship, Nanyang Business School, Singapore
• 2004, Fellow of the Association for Information Systems, Association for Information Systems
• 1996, Fulbright/FLAD Chair in Market Globalization, Information Systems, Fulbright/ FLAD