Jose Guajardo

Education

• PhD, Operations and Information Management, The Wharton School, University of Pennsylvania
  
• MA, Statistics, The Wharton School, University of Pennsylvania
  
• MSc, Operations Management, University of Chile
  
• Industrial Engineer, University of Chile
  
• BS, Industrial Engineering, University of Chile
  

Positions Held

At Haas since 2012
2012 – present, Assistant Professor, Haas School of Business

Current Research and Interests

• Business Model Innovation
• Business Analytics
• Service Innovation
• Operations Strategy
• Operation-Marketing Interface

Selected Papers and Publications

Guajardo, J.A.. Third-Party Ownership Business Models and the Operational Performance of Solar Energy Systems. Manufacturing & Service Operations Management. 2018

Guajardo, J.A., M.A. Cohen.. Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services. Manufacturing & Service Operations Management. 2018

Guajardo, J.A., M.A. Cohen, S. Netessine.. Service Competition and Product Quality in the U.S. Automobile Industry. Management Science. 2016

Guajardo, J.A., M.A. Cohen, S.-H. Kim, S. Netessine.. Impact of Performance-Based Contracting on Product Reliability: An Empirical Study. Management Science. 2012

Guajardo, J.A., R. Weber, J, Miranda.. A Model Updating Strategy for Predicting Time Series with Seasonal Patterns. Applied Soft Computing. 2010

Guajardo, J.A., J. Miranda, R. Weber. A Forecasting Methodology using Support Vector Regression and Dynamic Feature Selection. Journal of Information and Knowledge Management. 2006