Jon Chilingerian

Dr. Jon A. Chilingerian is a tenured professor at Brandeis University and Adjunct Professor of Public Health and Community Medicine at Tufts School of Medicine. He received his Ph.D. in Management from MIT’s Sloan School of Management. He was recruited to come to Brandeis by Dr. Stuart Altman in 1987.

In 2011-2012, he was a visiting professor of organizational behavior and health care management at INSEAD in Fontainebleau, France. He teaches graduate courses and executive education sessions in Organizational Theory and Behavior, Management of Health Care Organizations, and Health Services Research. He began working with DEA as a Doctoral Student at Massachusetts Institute of Technology (MIT). Today he is an international expert on health applications of DEA.

He is founding Director of the Executive MBA for Physician, 16-month accredited MBA, and founding director of the MD-MBA Program in Health Management with Tufts Medical School (1995-present), which today is the largest MD-MBA program in the United States with over 200 graduates. Since 1999, the program has graduated an average of 15 MD-MBA students each year. He is also Principal Investigator and Director the AHRQ Doctoral Program in Health Services Research.

Professor Chilingerian has lectured across the globe including, Armenia, Belgium, Brazil, China, Denmark, England, Netherlands, Singapore, South Africa, and Spain. He is Program Director of the Brandeis Health Leadership Program, a one-week residential program sponsored by the American College of Surgeons, and the Thoracic Surgery Foundation for Research and Education. Between 1997 and 2011, he directed the European Health Leader’s Program, a two-week residential program with nearly 800 alumni. In May 2012, he launched an Advanced Health Policy and Leadership Academy in partnership with the Hanley Center in Maine, which over the next five years will train nearly 10% of all the physicians in the State of Maine.

Dr. Chilingerian is the co-author of International Health Care Management, published by Elsevier Press (Summer 2005), and The Lessons and the Legacy of the Pew Health Policy Program, with Corinne Kay, published in 1997 by the Institute of Medicine National Academy Press. He has scholarly papers and review essays published in journals such as: Annals of Operational Research, Medical Care, European Journal of Operational Research, Health Services Research, Health Care Management Review, Medical Care Research and Review, Inquiry, Health Services Management Research, and The Journal of Health Politics, Policy and Law. Dr. Chilingerian was former chair of the Health Care Management Division of the Academy of Management. His research focuses on managing health care organizations, ranging from studies of executive leadership and management of professionals to the measurement of performance (i.e., productive efficiency, quality, etc.), identification of physician best practices and the analysis of effective operating strategies. He is currently working on advancing clinical applications of DEA by studying quality, productivity, and technical change in a variety of procedures such as: orthopedic, cardiac and breast cancer surgeries.

Dr. Chilingerian was Assistant Health Commissioner for the City of Boston (1978-1982) past-chair of the Health Care Management Division of the Academy of Management, and 2010 recipient of the Myron Fottler Exceptional Service Award for the Academy of Management. He is the recipient of several academic awards, such as the Academy of Management (Health Care Division’s) “Best Paper Award.” The Minister of Health in the United Arab Emirates awarded him the "Certificate of Honor " November 2019. His research focuses on managing health care organizations, ranging from studies of executive leadership and management of professionals to the measurement of performance (i.e., productive efficiency, quality, etc.), identification of physician best practices and the analysis of effective operating strategies. He is an expert on health care performance studies using mathematical programming and frontier analysis. He recently published a study of value-based purchasing in the United States.

Expertise

Research and teaching on organizational leadership, DEA, health services research, performance management, health care management, 360 leadership coaching, executive education, and organization theory

Awards and Honors

• Awarded a “Certificate of Honor” by the Minister of Health and Prevention, United Arab Emirates, Clinical Governance Symposium, November 2019 (2019)
• Albert Nelson Lifetime Acheivement Award (2018)
• Elected to Beta Gamma Sigma (2018)
• 2016 Dr. Royce Laycock Recognition of Excellence, American College of Surgeons, Association for Surgical Education (2016)
• Elected to Scientific Committee of 11th International Conference on DEA. Samsun, Turkey (June 2013) (2012 - 2013)
• Elected to Scientific Committee of 10th International Conference on DEA. Natal Brazil (August 2012) (2011 - 2012)
• Steering Committee for the Building the 21st Century Health Care Curriculum (Harvard University) (2011 - 2013)
• Visiting Scholar in Health Care Management and Organizational Behavior, INSEAD (2011 - 2012)
• --Myron D. Fotler Exceptional Service Award. Academy of Management, Health Care Division. (2010 ) (2010)
• Visiting Scholar in Residence" Aston University Schol of Business, Aston University, Birmingham, UK (2007)
• "Distinguished Leadership Speaker of the Year" Newton Wellesley Hospital's XVII Leadership Institute (2006 - 2007)
• Visiting Professor in Residence (Organizational Behavior and Health Care Management) INSEAD, Fontainebleau, France (1997 - 1998)
• Chair, Health Care Division Academy of Management (1995)
• Best Paper submitted to Annual Meeting, Academy of Management, Health Care Division (1989)
• Phi Kappa Phi (1973)
• Pi Sigma Alpha (1972)

Scholarship

• Hoang, Phuong,T., Hodgkin, Dominic., Thomas, John, P., Ritter, Grant., Chilingerian, Jon.. "Effect of periodic health exam on provider management of preventive services.." Journal of Evaluation of Clinical Practice. (2018): . (forthcoming)
• BM Pockros, A Balamurugan,, JA Radparvar,, JA Chilingerian, MC Cohen. "System-Wide Echocardiography Accreditation: Physician Perceptions and Concerns.." Journal of the American Society of Echocardiography (2020).
• A. Kushman, M. Rambukwella, C. Price, J. Ellis, K. Sethi, J. Chilingerian, M.Cohen. "Exploring the Benefits of System-Wide Echocardiography Accreditation." The American Medical Student Research Journal. (2019).
• Lee, S. J., Venkataraman, S., Heim, G., Roth, A., Chilingerian, Jon. "Examining Consequences of Value-Based Purchasing: Impacts on Hospital Operations Outcomes." Journal of Operations Management (2019).
• Roth, A., Venkataraman, S., Tucker, A., and Chilingerian, Jon. "“Being on the Frontier: Identifying High Triple Performance Hospitals”." Production and Operations Management (2019).
• Chilingerian, Jon, Kimberly, J. & McAuliffe, E. "Globalization of Health Care Delivery Systems." Health Care Management. Ed. L.R. Burns, E.H. Bradley, & B. J. Weiner. Clifton Park: Delmar, 2018
• Saxena, Rajeev, Ianchulev, Stefan, Chilingerian, Jon.. "The Future of Ambulatory Surgery at an Academic Medical Center:Maximizing Operational Efficiency using an In-House Ambulatory Surgery Model.." Journal of Healthcare Management Mar-Apr 63. 2 (2018): 118-129.
• Chilingerian, Jon. "Teaching Leadership to Surgeons." Surgeons as Educators: A Guide for Teaching Excellence. Ed. Kohler, Tobias., and Schwartz, Bradley. Springer Nature, Palgrave McMillan and Springer Science, 2017
• Chilingerian, Jon (PI); Sally Ourief; Lynn Garvin; Andrea Harris. Building a 21st Century Physician Leadership Curriculum. National Physician Foundation: 2016.
• Amico, Peter and Chilingerian, Jon. "Community Health Center Efficiency: The Role of Grant Revenue in Health Center Efficiency." Health Services Research 49. 2 (2014): 666-682.
• Chilingerian, J. Flieger, S., Hart. Establishing an AHRQ Learning Collaborative: A White Paper.. Rockville, Maryland AHRQ Publication: 2012.
• Wu Zeng, Donald S Shepard, Jon Chilingerian and Carlos Avila-Figueroa. "How much can we gain from improved efficiency? An examination of performance of national HIV/AIDS programs and its determinants in low- and middle-income countries." BMC Health Services Research (March 24, 2012) (2012).
• Chilingerian, Jon. Sherman, H. David. "“DEA Applications in Health Care,”." Handbook on DEA,. Ed. W.W. Coooper, Larry Seiford, Joe Zhu. Kluwer, 2011
• Chilingerian, Jon., Kimberly, John., MacAuliffe, Eilish. "Globalization and Health: The World is Flattening." Health Care Management. vol. Sixth edition Ed. Stephen Shortell and Arnold Kaluzny. Delmar, 2011
• Chilingerian, Rafael Corrdero & John Kimberly.. "Analyzing performance in addiction treatment: An application of data envelopment analysis to the state of Maryland system.." Journal of Substance Abuse Treatment (2011).
• Hefland, Mark, Basu, Anirban, Chilingerian, Jon, et. alia.. "A CTSA Agenda to Advance Methods for Comparative Effectiveness Research." Clinical and Translational Science Volume 4. Issue 3 (2011): 188-198.
• Lorenz, L. S. and Chilingerian, Jon. "Using visual and narrative methods to achieve fair process in clinical care.." Journal of Visualized Experiments, peer reviewed, PubMed indexed journal (2011)
• Using Mendellsohn to Teach Leadership.. Chilingerian, Jon. 2010.
• Chilingerian, Jon A.. "Evaluating clinical performance in health care services with DEA." Managing Money, Measurement and Marketing.. Ed. Dr. Robert Jones, and Dr. Fiona Jenkins. Radcliffe Publishing, 2010
• Chilingerian, Jon. "Origins of DRGs in the United States: A Social, Political, and Technical Story." The Globalization of Managerial Innovation: The Interplay of Poltics, Policy, and Functionality. Ed. Thomas D'Aunno, John Kimberly, Gerard de Pouvourville. Cambride University Press, 2008
• Chilingerian, Jon. "Partnering with Clinical Managers to Challenge Reality Models." INFORMS. Hong Kong, China. June 26-28, 2006.
• Chilingerian, Jon. "Strategic Thinking in Health Care." Management and Leadership Development in the Allied Health Professions. Ed. Dr. Robert Jones, and Dr. Fiona Jenkins. Radcliffe Publishing, Ltd., 2006. 191-226.
• Chilingerian, Jon, with Grant Savage & Michael Powell. International Health Care Management Advances in Health Care Management Volume 5. Elsevier Press, 2005.
• Chilingerian, J.A., Shactman, D. Clinical Focus in Health Care. Report. Council on Health Care Economics and Policy, Schneider Institute for Health Policy, Heller School, Brandeis University. Washington DC: 2004.
• Chilingerian, J.A.. "Evaluating Quality Outcomes Against Best Practice: A New Frontier." The Quality Imperative: Measurement and Management of Quality in Healthcare. Ed. Kimberly, J.R., Minveille, E.. London: Imperial College Press, 2000. 141-167.
• Glavin, M.P.V., Chilingerian, J.A.. "Hospital Care Production and Medical Errors: Organizational Responses to Improve Care." Current Topics in Management. vol. 3 Greenwich, CT: JAI Press, 1998. 193-215.
• Chilingerian, Jon, with Corrine Kay. Lessons and Legacy of the Pew Health Policy Doctoral Programs; Niche Educational Programs in Health Policy. Washington D.C: National Academy Press, 1997.
• Tompkins, C.P., Bhalotra, S., Garnick, D.W., Chilingerian, J.A.. "Physician Profiling in Group Practices." Journal of Ambulatory Care Management 19. 4 (1996): 28-39.
• Tompkins, C.P., Wallack, S.S., Bhalotra, S., Chilingerian, J.A., Glavin, M.P.V., Ritter, G., Hodgkin, D.. "Bringing Managed Care Incentives to Medicare's Fee-for-Service Sector." Health Care Financing Review 17. 4 (1996): 43-63.