John Anderson

John Anderson

Professor Emeritus

Supply Chain and Operations

Education

BChE 1966
Chemical Engineering University of Minnesota

MBA 1968
Business Administration University of Minnesota

PhD 1973
Management Sciences University of Minnesota

Expertise

Quality management

Operations analysis

Process excellence

John Anderson is a Professor of Operations Management, past Associate Dean of Administration, and past Operations and Management Sciences Department Chair within the Carlson School of Management at the University of Minnesota. He holds a Bachelor of Chemical Engineering, Institute of Technology, University of Minnesota; MBA and Ph.D., School of Management, University of Minnesota.

Professor Anderson''s teaching and research interests involve Operations Analysis and Strategy, Quality Management and Process Knowledge Representation. His writings have appeared in a number of academic and professional journals including: Decision Sciences, Management Sciences, International Journal of Production and Operations Management, Journal of Operations Management, Journal of Production and Inventory Control, Academy of Management Review, and Human Systems Management

He is a member and has served in leadership positions of several professional and academic associations including: Decision Sciences Institute of America (as a founding member and President), Juran Center for Quality Leadership (as founding member), American Production Inventory Control Society, American Society for Quality, Institute of Management Sciences, Academy of Management, and the National Consortium for Continuous Improvement in Higher Education (as member of the Board of Directors).

He teaches primarily at the graduate level in the MBA, EMBA, Executive MBA, and Ph.D. Programs at the University of Minnesota. He has taught extensively in Executive Development Programs within the Carlson School of Management.

He has worked as a consultant to a number of business and government organizations in the area of operations management, process leadership and quality management. Most recently he founded the Office of Service and Continuous Improvement, and also actively participated in the Strategic Positioning Initiative at the University of Minnesota.

Selected Works

"Process Quality Knowledge Bases," J. C. Anderson, K. Dooley, and X. Liu, Journal of Quality Management (2000).

"Towards Measuring the 'SPC Implementation/Practice' Construct: Some Evidence of Measurement Quality," J. C. Anderson, M. Rungtusanatham, and K. Dooley, International Journal of Quality and Reliability Management (1999).

"The Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Results," J. C. Anderson, M. Rungtusanatham, R. Schroeder, and S. Devaraj, Decision Sciences (September/October 1995).

"Combining Process Knowledge for Continuous Quality Improvement," J. C. Anderson, X. Liu, and K. Dooley, IIE Transactions (1995).

"A Theory of Quality Management Underlying the Deming Management Method," J. C. Anderson, M. Rungtusanatham, and R. Schroeder, Academy of Management Review (July 1994).

"Comparing the Effects of Cellular and Functional Manufacturing on Employees' Perceptions and Attitudes," J. C. Anderson and M. Rungtusanatham, Journal of Operations Management (1996).

"An Integrated Systems Approach to Process Control and Maintenance," with Kevin Linderman and Kathleen Mckone, European Journal of Operations Research, (2005).

"Adoption Rates and Patterns of Best Practices in New Product Development," with D. Dooley, and A. Subra, International Journal of Innovation Management, (2002).

Current Activities

Current Research

Continuous quality improvement

Quality management of the new product development process

Process knowledge representation

Operations strategy: content and process

Editorial Appointments

Editorial boards: Journal of Operations Management, Production Operations Management Journal, and Asian Pacific Journal of Quality Management

Honors and Awards

Dean''s Award for Applied Research, Curtis L. Carlson School of Management, University of Minnesota, 1981.

Distinguished Teacher of the Year Award, College of Business Administration, University of Minnesota, 1975.

Dennis Grawoig Distinguished Service Award from the Decision Sciences Institute, 1997

Best Paper Award, ASU Quality Management Research Conference, "The Impact of Maturity and Best Practices in New Product Development," 1998

National American Institute of Decision Sciences Innovative Education Award, November, 1979.

Research Grants

National Science Foundation Research Grant: 19992001, Global Study of Practice and Policy Implications of ISO 9000/2000

National Science Foundation Research Grant: 19982000, Quality Management, Performance Measurement, and Organizational Performance in Long Term Care Organizations

National Science Foundation Research Grant: 19961998, Quality Management of the New Product Development Process

3M Research Grant, Engineering Systems & Technology: 19911999, Process Knowledge Bases for Continuous Improvement

Scholarly Service

Recognized in Business Week as one of the outstanding faculty in the Curtis L. Carlson School of Management, University of Minnesota, 1994.

Carlson School Operations and Management Sciences Research Professorship, focusing on Quality and Process Leadership, 2002 2005

Inducted as a Fellow, Decision Sciences Institute, November, 1993.

Recognized for UniversityWide Leadership for Quality Improvement at the University of Minnesota, 1995.