Jennifer Parlamis

Professor Jennifer Parlamis's academic career has centered on pioneering social-psychological research in the areas of negotiation, conflict resolution, communication, and organization dynamics. Specifically, Professor Parlamis studies the impact of technology on negotiation outcomes and the role of anger and incompetency emotions in negotiation and conflict contexts. In addition, she has written on ageism in organizations as well as negotiation pedagogy.

Professor Parlamis employs the latest scholarly research to help students acquire skills and increase their awareness of effective interaction in business settings. Professor Parlamis' classes often require real-world projects in for-profit as well as non-profit organizations in the Bay Area. She hopes that this applied experience will encourage students to become more deeply connected to the subject matter and more prepared to make the shift from student to leader in their organization.

In addition to teaching and conducting research, Professor Parlamis enjoys traveling, playing tennis, hiking on Mt. Tam, and spending time with her husband and three kids.

APPOINTMENTS

• Department Chair, Humanistic Management and Hospitality
• Former Program Director, Organization Development

EDUCATION

• PhD, Social and Organizational Psychology, Teachers College, Columbia University, 2001
• The Moscow Institute of Social and Political Studies, Moscow Russian Language Certificate, Moscow, Russia, 1994
• BA, Psychology and Fine Arts (Magna Cum Laude), Georgetown University, Washington D.C., 1993

EXPERTISE

• Negotiation and Bargaining
• Team Dynamics
• Self-as Instrument
• Consulting Practices
• Mindful Leadership

RESEARCH

• negotiation
• conflict resolution
• communication
• organization dynamics
• effective interaction in business settings

SELECTED PUBLICATIONS

• Age and Ageism in Organizations: A Consideration of National Culture," Handbook of Workplace Diversity, edited by A.M. Konrad, P. Prasad & J.K. Pringle, Thousand Oaks: Sage Publications, 2006
• Letting Off Steam or Just Steaming? The Influence of Venting Target and Offender Status on Venting," The International Journal of Conflict Management, Vol. 21, No. 3, pp. 260-280, 2010 (with K. Allred and C.J. Block)
• Venting as Emotion Regulation: The influence of venting responses and respondent identity on anger and emotional tone," International Journal of Conflict Management, Vol. 23, No. 1, pp. 77-96, 2012
• How Will We Work Together? Synthesizing a Cross-Cultural Collaboration Grid from the Dual Concern Model and Accumulation Framework," IACM 25th Annual International Conference proceedings, 2012 (with Kevin Lo)
• Ebner, N. and Parlamis, J. (2017). Weaving Together Theory, Research, Practice and Teaching: A Four-Dimensional Approach to Negotiation and Conflict Management Work. Negotiation and Conflict Management Research. 10 (4), 245-251.
• Parlamis, J. and Monnot, M. J. (2018). Getting to the CORE: Putting an End to the Term “Soft Skills”. Journal of Management Inquiry. 28(2), 225-227.
• Laubert, C. and Parlamis, J. (2019). Are you angry (happy, sad) or aren’t you? Emotion detection difficulty in email negotiation. Group Decision and Negotiation. 28(2), 377-413.
• Parlamis, J. and Dibble, R. (2019). Teaming: Are two communication modes better than one? Team Performance management. 25(5/6), 318-333.
• Parlamis, J., Badawy, R., Haber, J., & Brouer, R. (2020). Exploring Fear of Appearing Incompetent, Competency Pressure, Tactics, and Perceptions in Negotiations. International Journal of Conflict Management. 31(4), 607-622.

AWARDS & DISTINCTIONS

• Negotiation and Team Resources Teaching Grant. Take It or Leave It: A Negotiation Basics Podcast. (With Zach Burns) $5000, Fall 2019/Spring 2020
• Jesuit Foundation Grant, Learning from Silence: Silent Retreat as Crucible Experience. $5000, Fall 2019
• Outstanding Service Award, local arrangements committee. International Association for Conflict Management. July, 2019
• Outstanding Leadership Award. International Association for Conflict Management. July, 2017
• Outstanding Research Award. School of Management. University of San Francisco. May, 2015