Jennifer Hehn

Jennifer Hehn is a widely acknowledged innovation expert with extensive expertise in understanding users’ needs and transforming them into human-centric solutions. She is Senior Manager at ITMP, a spin-off of the University of St.Gallen and has managed numerous innovation projects within companies of all sizes across various industries, including software, pharmaceuticals, banking and insurance. Jennifer’s focus has always been on combining human-centered design and agile innovation principles to develop new solutions that push companies and teams to the next level of success. Jennifer was the Executive Director of the Design Thinking program at the University of St. Gallen, a position she left in 2017 to pursue her PhD in Design Thinking and Requirements Engineering in software products. In parallel, she currently delivers education programs for the Executive School at the University of St. Gallen.

Latest Additions

1. Item Hehn, Jennifer & Uebernickel, Falk: The Use of Design Thinking for Requirements Engineering: An Ongoing Case Study in the Field of Innovative Software-Intensive Systems. 2019. - 49. GI-Jahrestagung INFORMATIK 2019. - Kassel, Germany.
2. Project Hehn, Jennifer; Uebernickel, Prof. Dr. Falk; Méndez Fernandez, PD Dr. Daniel & Brenner, Prof. Dr. Walter The Use of Design Thinking for Requirements Engineering [dissertation project] Official URL .
3. Item Brenner, Walter; Uebernickel, Falk & Hehn, Jennifer (2019) Design Thinking. Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon,
4. Item Hehn, Jennifer & Uebernickel, Falk: The Use of Design Thinking for Requirements Engineering - An Ongoing Case Study in the Field of Innovative Software-Intensive Systems. 2018. - 26th IEEE International Requirements Engineering Conference (RE'18). - Banff, Alberta, Canada. [img]
5. Item Hehn, Jennifer; Uebernickel, Falk & Méndez, Daniel: DT4RE: Design Thinking for Requirements Engineering. A Tutorial on Human-Centered and Structured Requirements Elicitation. [Conference or Workshop Item] [img]
6. Item Hehn, Jennifer & Uebernickel, Falk: Towards an Understanding of the Role of Design Thinking for Requirements Elicitation - Findings from a Multiple-Case Study. 2018. - Americas Conference on Information Systems (AMCIS). - New Orleans.
7. Item Hehn, Jennifer; Uebernickel, Falk & Herterich, Matthias: Design Thinking Methods for Service Innovation - A Delphi Study. 2018. - Pacific Asia Conference on Information Systems (PACIS 2018). - Yokohama.
8. Item Hehn, Jennifer; Uebernickel, Falk; Stöckli, Emanuel & Brenner, Walter: Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects. 2018. - Multikonferenz Wirtschaftsinformatik (MKWI) 2018. - Lüneburg.
9. Item Bieger, Thomas; Achleitner, Paul; Landolf, Urs; Serratore, Luca; Breitenstein, Yannik; Dilger, Bernadette; Angélil, Marc; Fujimoto, Sou; Böhm, Andreas; Meckel, Miriam; Borth, Damian; Gasser, Urs; Lohmann, Melinda Florina; Bruch, Heike; Berenbold, Sandra; Gassmann, Oliver; Josef, Barbara; Back, Andrea; Uebernickel, Falk; Kohler, Marc; Hehn, Jennifer; Leimeister, Jan Marco; Söllner, Matthias; Brenner, Walter; Gutzwiller, Thomas; Frank, Markus; Schürer, Wolfgang & Kissinger, Henry Böhm, Andreas (ed.) : Open Grid - Open Mind. 1. Auflage. St. Gallen : 2018