Iris Berdrow

Iris Berdrow is a tenured professor of management and MBA Director at Bentley University. She holds an MBA and Ph.D. with a concentration in Organizational Behavior and International Management from the Richard Ivey School of Business, London, Canada. Her research interests are in cross-border innovation, cross-cultural effectiveness, global alliances, employee competencies and competency based education. She is published in MIT Sloan Management Review, Strategic Management Journal, Long Range Planning and the Journal of World Business. She is coauthor of Bases of Competence: Skills for Lifelong Learning and Employability (Evers, Rush & Berdrow, 1998). Dr. Berdrow directed the Assessing Learning Outcomes initiative, coordinated the required introduction to business courses, and chaired Faculty Senate.

Education

• Ph.D. University of Western Ontario
• MBA University of Western Ontario

Teaching Interests

• Cross-Cultural Management;
• Sustainability Leadership;
• Various international travel courses.

Research Interests

• Effectiveness of international education experiences;
• Cross-Cultural Effectiveness;
• Cross-Cultural Learning;
• Assessment of Learning Outcomes;
• Global Innovative Behavior.

Consulting/Practice Interests

• Global Innovative Behavior;
• Cross-Cultural Effectiveness;
• Cross-Cultural Learning;
• Assessing Learning Outcomes

Awards and Honors

• 2023, Nominated for 2023 Cronin Award for Excellence in Advising and Mentoring, Bentley University
• 2021, Nominated for CUIBE Award for Best Paper on International Business Education, Academy of International Business (AIB)
• 2020, Best Paper on International Business Education , Consortium for Undergraduate International Business Education (CUIBE) at Academy of International Business (AIB) 2020 Conference
• 2017, Honorable Mention for Published Article, United States Dressage Federation
• 2014, Highly commended mention for outstanding quality, EFMD - The Management Development Network
• 2011, Finalist for Emerald Best Symposium Award, Academy of Management
• 2010, Carolyn Dexter Best International Paper, Academy of Management
• 2009, ECCH Best selling case, ECCH
• 2009, Publication Award, Bentley University
• 2001, Top Ten Paper Academy of International Business - Northeast U.S.A. Regional Meeting, Scranton, PA. Unfolding the Myth of IJV Learning, Paul Beamish and Iris Berdrow.
• 1999, Bentley College Innovation in Teaching Award
• 1999, Bentley College Publication Award
• 1999, Outstanding Reviewer Award, Academy of Management, Management Consulting Division.
• 1998, Bentley College Publication Award

Publications

Journal Articles

• Berdrow, I., Dayal, S., Hauserman, S., Schlegel, N., Bentley, L., Schuller, L. (2021). "The XX Global Experience Initiative : An Application of Assessment Data towards Pedagogical Development". .
• Berdrow, I., Dayal, S., Hauserman, S., Schlegel, N., Schuller, L. (2021). The Bentley Global Experience Initiative: An Application of Assessment Data towards Pedagogical Development.. Frontiers: The Interdisciplinary Journal of Study Abroad Special Issue on Assessment as Pedagogy in Education Abroad, (33) 1 43-62.
• Berdrow, I., Bird, A. (2018). Development and Assessment of Intercultural Effectiveness: A Learner-Centered Approach. Journal of Education, Sage Publishing, (198) 2 136-145.
• Berdrow, I., Marsik, T. (2015). Knowledge Transfer between Parties of Asymmetric Knowledge & Information. Interdisciplinary Environmental Review, (16) 1 46-62.
• Berdrow, I., Evers, F. T. (2011). Bases of Competence: A Framework for Facilitating Reflective Learner Centered Educational Environments. Journal of Management Education, (35) 3 406-427.
• Berdrow, I. (2010). KING AMONG KINGS: Understanding the Role and Responsibilities of the Department Chair in Higher Education. Educational Management Administration Leadership, (38) 4 499-514.
• Berdrow, I., Evers, F. T. (2010). Bases of Competence: An Instrument for Self and Institutional Assessment. Assessment & Evaluation in Higher Education, (35) 4 419-434.
• Berdrow, I. (2009). Designing Effective Global Competence Development Opportunities. Int'l Journal of Management in Education's Special Issue on Quality Assurance in Education Mgt, (3) 4 335-345.
• McDonough, E., Zack, M. E., Lin, H., Berdrow, I. (2008). Integrando a inovação e o conhecimento na estratégia. Revista Portuguesa e Brasileira de gestão: ISCTE-Instituto Universitário de Lisboa, (7) 3
• McDonough III, E. F., Zack, M. H., Lin, H., Berdrow, I. (2008). Integrating Innovation Style and Knowledge into Strategy. Sloan Management Review, (50) 1 53-58.
• Berdrow, I. (2008). Lessons Learned: Assurance of Learning Is Primarily about Learning Not Assurance. Assessment Update, (Sept/Oct)
• Davis, M. M., Berdrow, I. (2008). Service Science: Catalyst for Change in Business School Curriculum. IBM Systems Journal, (47) 1 29-40.
• Berdrow, I., Lane, H. (2003). International Joint Ventures: Creating Value Through Successful Knowledge Management. Journal of World Business, (38) 1 15-30.
• Beamish, P., Berdrow, I. (2003). Learning from IJVs: The Unintended Outcome. Long Range Planning, (36) 3 285-303.
• Crossan, M. M., Berdrow, I. (2003). Organizational Learning and Strategic Renewal. Strategic Management Journal, (24) 11 1087.
• Evers, F. T., Rush, J. C., Berdrow, I. (1999). Bridging the Gap Between School and Work. University Business, (2) April 48-53.
• Berdrow, I., Beamish, P. w. (1999). Unfolding the myth of IJV learning.. University of Western Ontario, Richard Ivey School of Business.
• Berdrow, I. (1993). Effective Communication Skills: A Key Factor For Successful Joint Venture Partnerships. International Journal, (May)

Books

• Evers, F. T., Rush, J. C., Berdrow, I. (1998). The Bases of Competence: Skills for Lifelong Learning and Employability. 273. San Francisco: Jossey-Bass Inc

Book Chapters

• Berdrow, I., Cruise, R., Levintova, K., Smith, S., Boudon, L., Paracka, D., Worley, P. (2020). Exploring Patterns of Student Global Learning Choices: A Multi-Institutional Analysis. In Nina Namaste & Amanda Sturgill, (Eds.) Mind the Gap: Integrating Learning at Home and Abroad. Stylus Publishing, Inc.
• Levintova, K., Smith, S., Cruise, R., Berdrow, I., Boudon, L., Paracka, D., Worley, P. (2020). Have Interest, Will NOT Travel: Multi-Institutional Study of the Unexpected Reasons Why Students Opt Out of Study Abroad In Nina Namaste & Amanda Sturgill, (Eds.) Mind the Gap: Integrating Learning at Home and Abroad. Stylus Publishing, Inc.
• Evers, F. T., Berdrow, I. (2016). Leadership and Dependability In Joan Marques and Satinder Dhiman, (Eds.) Leadership Today: Practices for Personal and Professional Performance. New York, NY: Springer
• Berdrow, I. (2014). Innovation and R&D In Cary L. Cooper, (Eds.) Wiley Encyclopedia of Management, 3rd Edition. Hoboken, NJ : Wiley Publishing (Link)
• Berdrow, I., Evers, F. T. (2014). Competence: Bases for employee effectiveness In Neal Chalofsky, Tonette Rocco, and Lane Morris, (Eds.) The handbook of Human Resource Development: Theory and Application. 201-214. John Wiley & Sons
• Jonsen, K., Aycan, Z., Berdrow, I., et al, . (2010). Scientific Mindfulness: A Foundation for Future Themes in International Business In T. Devinney, M. Pedersen, & L Tihanyi, (Eds.) Advances in International Management: The Past, Present and Future of International Business and Management. New York: Emerald
• Lane, H. W., Greenberg, D., Berdrow, I. (2004). Barriers and Bonds to Knowledge Transfer in Global Unions In Lane, Henry W, Maznevski, Martha L, Mendenhall, Mark, McNett, Jeanne, (Eds.) . Malden, MA: Blackwell Publishers
• Berdrow, I. (2004). Learning Connections in International Alliances In Trick, Michael, (Eds.) . 439-5. Pittsburgh, PA: Carnegie Mellon University Press
• Kostova, T., Athanassiou, N., Berdrow, I. (2004). Managing Knowledge in Global Organizations In Lane, Henry W, Maznevski, Martha L, Mendenhall, Mark, McNett, Jeanne, (Eds.) . Malden, MA: Blackwell Publishers
• Berdrow, I. (2003). Complex Learning Partnerships: Creating the Connections In International Alliances In Buono, Anthony F, (Eds.) . 117-136. Greenwich, CT: Research in Management Consulting: Information Age Publishing
• Berdrow, I., Lane, H. W. (2000). Ben & Jerry's Homemade Inc.: Background Note In H.W. Lane, J.J. DiStefano, M.L. Maznevski, (Eds.) International Management Behavior, 4th Ed. 4 478-487. Malden, MA: Blackwell Publishers
• Berdrow, I., Lane, H. (2000). Iceverks (A): Ben & Jerry's in Russia In Lane, Henry, DiStefano, Joseph J, Maznevski, Martha L, (Eds.) . 488-508. Malden, MA: Blackwell Publishers
• Berdrow, I., Lane, H., Crossan, M., Inkpen, A. (1997). Knowledge Management in International Joint Ventures In Beamish, Paul W, Killing, J. Peter, (Eds.) . 370-399. San Francisco, CA: The New Lexington Press