Heikki Topi

Professor of Computer Information Systems at Bentley University

Schools

  • Bentley University

Expertise

Links

Biography

Bentley University

Dr. Heikki Topi is Professor of CIS at Bentley University in Waltham, MA. He earned his Ph.D. in Management Information Systems at Indiana University Graduate School of Business in 1995, his M.Sc. in Economics and Business Administration (with a major in Information Systems) at Helsinki School of Economics in 1991, and his M.Th. at University of Helsinki in 1988. In 2006-7 he served as the Chair of the CIS Department and in 2007-11 as Associate Dean of Business for Graduate and Executive Programs.

His teaching interests cover a range of topics including advanced systems analysis and design, systems modeling, data management, and IT infrastructure. His current research focuses on human factors and usability issues in the context of enterprise systems, information search and data management, and the effects of time availability on human-computer interaction. His research has been published in journals such as European Journal of Information Systems, JASIST, Information Processing & Management, International Journal of Human-Computer Studies, Journal of Database Management, Small Group Research, and others. Overall, he has published more than 50 journal articles, book chapters, and conference papers. He is one of the co-authors of Modern Database Management and a co-editor of IS Management Handbook.

He has been actively involved in national computing curriculum development and evaluation efforts (including IS 2002, CC2005 Overview Report, and as a task force co-chair of IS 2010, the latest IS curriculum revision) since early 2000s. He has served on ACM’s Education Board since Spring 2006 and represented first AIS and then ACM on CSAB’s Board since 2005. Most recently, he was one of the members of the task force that facilitate the creation of the Partnership for Advancing Computing Education (PACE).

Education

  • Doctor of Philosophy - Indiana University Graduate School of Business, July 1995
  • Master of Science in Economics and Business Administration - Helsinki School of Economics and Business Administration, May 1991
  • Master of Theology - University of Helsinki, October 1988

Teaching Interests

Systems Analysis & Design; Data management; Networking, organizational IT infrastructure

Research Interests

IS education; SA&D methods and methodologies; Information search; Usability; Mobile systems; Effects of time constraints on problem solving

Consulting/Practice Interests

Computing education, particularly in Information Systems; Modeling of complex systems

Awards and Honors

  • 2018, AMCIS 2018 Education Track Best Paper Award, AIS
  • 2017, AIS ED-SIG Annual Meeting Best Paper Award, AIS SIG-ED
  • 2017, Distinguished Information Systems Educator Award, AITP EDSIG
  • 2016, CSAB Outstanding Achievement Award, CSAB, Inc.
  • 2015, Outstanding Contribution to IS Education, AIS
  • 2015, CSAB Outstanding Achievement Award, CSAB
  • 2003, Bentley College Graduate Student Association (GSA) Professor of the Year Award
  • 2002, Bentley College Innovation in Teaching Award
  • 2000, Indiana University Kelley School of Business CIS Club Student Choice Award

Publications

Journal Articles

  • Spurrier, G., Topi, H. (2022). Synergistically Employing User Stories and Use Cases in the Practice and Teaching of Systems Analysis and Design . Communications of the AIS, (51) 15 141-177.
  • Lyytinen, K., Topi, H., Tang, J. (2021). Information Systems Curriculum Analysis for the MaCuDE Project. Communications of the AIS. 49 748-759.
  • van Slyke, C., Topi, H., Granger, M. (2021). COVID-19, Learning, Pedagogy, and Educational Systems. Communications of the AIS, (48) 41 476 – 486.
  • Baiyere, A., Topi, H., Donnellan, B., Venkatesh, V., Wyatt, J. (2020). Internet of Things (IoT) – A Research Agenda for Information Systems. Communications of the AIS, (47) 1 1-21.
  • Takada, S., Cuadros-Vargas, E., Impagliazzo, J., Gordon, S., Marshall, L., Topi, H., van der Veer, G., Waguespack, L. J. (2020). Toward the Visual Understanding of Computing Curricula. Education and Information Technologies, (25) 4231-4270.
  • Topi, H., Spurrier, G. (2019). A Generalized Enterprise Level Systems Development Process Framework for Systems Analysis and Design Education (Invited Paper). Journal of Information Systems Education, (30) 4 253-265.
  • Topi, H. (2019). Reflections on Current State and Future of Information Systems Education (Invited Paper). Journal of Information Systems Education, (30) 1 1-9.
  • Xu, J., Topi, H. (2017). A Conceptual Model for User-System Collaboration: Enhancing Usability of Complex Information Systems. Communications of the AIS, (41) 1 775-800. (Link)
  • Galliers, R. D., Newell, S., Shanks, G., Topi, H. (2017). Datification and its human, organizational and societal effects: The strategic opportunities and challenges of algorithmic decision-making. Journal of Strategic Information Systems, (26) 185-190.
  • Topi, H., Karsten, H., Brown, S. A., Carvalho, J. A., Donnellan, B., Shen, J., Tan, B. Y., Thouin, M. (2017). MSIS 2016 Global Competency Model for Graduate Programs in Information Systems. Communications of the AIS, (40) 18 1-107. (Link)
  • Topi, H., Markus, M. (2015). Educating Data Scientists in the Broader Implications of their Work. Journal of the Washington Academy of Sciences, (101) 3 39-48.
  • Jukic, N., Topi, H. (2015). Teradata University Network: collaboration between industry and academia for improving education. ACM Inroads, (6) 2 50-56.
  • Topi, H., Conboy, K., Donnellan, B., Ramesh, V., Van Toorn, C., Wright, R. T. (2014). Moving Towards the Next Generation of Graduate Degree Programs in Information Systems. Communications of the AIS, (34) 35 693-710.
  • Kroeze, J. H., Lotriet, H. H., Mavetera, N., Pfaff, M. S., Postma, J., Sewchurran, K., Topi, H. (2011). ECIS 2010 Panel Report: Humanities-Enriched Information Systems. Communications of the Association for Information Systems, (28) 24
  • Topi, H., Helfert, M., Ramesh, V., Wigand, R. T. (2011). Future of Master’s Level Education in Information Systems. Communications of the Association for Information Systems, (28) 27
  • Topi, H., Valacich, J. S., Wright, R. T., Kaiser, K., Nunamaker, J. F., Sipior, J. C., de Vreede, G. (2010). IS 2010: Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. Communications of the AIS, (26) 18 (Link)
  • Topi, H., Valacich, J. S., Wright, R. T., Kaiser, K., Nunamaker, J., Sipior, J. (2008). Revising Undergraduate IS Model Curriculum: New Outcome Expectations. Communications of the AIS, (23) 32 (Link)
  • Satzinger, J. W., Batra, D., Topi, H. (2007). Analysis and Design in the IS Curriculum: Taking it to the Next Level. Communications of the AIS, (20) 31
  • Topi, H., Valacich, J. S., Kaiser, K., Nunamaker, J. F., Sipior, J., de Vreede, G. J. (2007). Revising the IS Model Curriculum: Rethinking the Approach and the Process. Communications of the AIS, (20) 45
  • Eshghi, A., Haughton, D. M., Topi, H. (2007). Determinants of Customer Loyalty in the Wireless Telecommunication Industry. Telecommunication Policy, (31) 2 93-106.
  • Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP Usability Through User-System Collaboration. International Journal of Enterprise Information Systems, (2) 3 10-23.
  • Topi, H., Lucas, W. T., Babaian, T. (2006). Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, (15) 5 486-499.
  • Deichmann, J. I., Eshghi, A., Haughton, D. M., Masnaghetti, M., Sayek, S., Topi, H. (2006). Exploring Break-points and Interaction Effects Among Predictors of International Digital Divide. Journal of Global Information Technology Management, (9) 4 47-71.
  • Eshghi, A., Haughton, D. M., Teebagy, N., Topi, H. (2006). Determinants of Customer Churn Behavior: The Case of the Local Telephone Service. Marketing Management Journal, (16) 2 179-187.
  • Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2006). Understanding Eurasian Convergence 1992-2000: Application of Kohonen Self-organizing Maps. Journal of Modern Applied Statistical Methods, (5) 1 72-93. (Link)
  • Eshghi, A., Haughton, D. M., Topi, H., Deichmann, J. I. (2005). Digital Divide and Consumption Patterns in the U.S.: An Exploratory Investigation. Marketing Management Journal, (15) 4 108-122.
  • Topi, H., Brown, C. V. (2005). From The Editors -- An Introduction to a Special Issue on Ubiquitous Computing. Information Systems Management, (22) 4 5-6.
  • Frydenberg, M. E., Kamis, A., Topi, H. (2005). Upgrading IT 101 with Handheld Computers. Communications of the Association for Information Systems, (16) Sept. 2005 494-516. (Link)
  • Topi, H., Lucas, W. T. (2005). Mix and Match: Combining Terms and Operators for Successful Web Searches. Information Processing & Management, (41) 4 801-817.
  • Topi, H., Lucas, W. T. (2005). Searching the Web: Operator Assistance Required. Information Processing & Management, (41) 2 383-403.
  • Topi, H., Valacich, J. S., Hoffer, J. A. (2005). The Effects of Task Complexity and Time Availability Limitations on Human Performance in Database Query Tasks. International Journal of Human-Computer Studies, (62) 3 349-379.
  • Topi, H. (2004). Supporting Telework: Obstacles and Solutions. Information Systems Management, (21) 3 79-85.
  • Lucas, W. T., Topi, H. (2004). Training for Web Search: Will it Get You in Shape?. Journal of the American Society for Information Science and Technology, (55) 13 1183-1198.
  • Haughton, D. M., Deichmann, J. I., Eshghi, A., Sayek, S., Teebagy, N., Topi, H. (2003). A review of software packages for data mining. American Statistician, (57) 4 290-309.
  • Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2003). Foreign Direct Investment in the Eurasian Transition States. Eastern European Economics, (41) 1 5-34.
  • Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2003). Geography Matters: Kohonen Classification of Determinants of Foreign Direct Investment in Transition Economies. Journal of Business Strategies, (20) 1 23-44.
  • Gorgone, J. T., Davis, G. B., Valacich, J. S., Topi, H., Feinstein, D. L., Longenecker Jr, H. E. (2003). IS 2002: Model curriculum and guidelines for undergraduate degree programs in information systems. Data Base, (34) 1 1-52.
  • Topi, H., Valacich, J. S., Rao, M. T. (2002). The Effects of Personality and Media Differences on the Performance of Dyads Addressing a Cognitive Conflict Task. Small Group Research, (33) 6
  • Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2002). Application of Multiple Adaptive Regression Splines (MARS) in Direct Response Modeling. Journal of Interactive Marketing, (16) 4 15-27.
  • Lucas, W. T., Topi, H. (2002). Form and Function: The Impact of Query Formation on Web Search Results. Journal of the American Society for Information Science and Technology, (53) 2 95-108.
  • Topi, H., Ramesh, V. (2002). Human Factors Research on Data Modeling: A Review of Prior Research, An Extended Framework and Future Research Directions. Journal of Database Management, (13) 2 3-19.
  • Kuittinen, M., Sutinen, E., Topi, H., Turpeinen, M. (2001). Learning by Experience. Networks in Learning Organizations. Informatica, (25) 2 159-164.
  • Lyytinen, K., Topi, H., Tang, J. (). MaCuDE IS Task Force Phase II Report: Views of Industry Leaders on Big Data Analytics and AI. Communications of the AIS. Forthcoming.
  • Spurrier, G., Topi, H. (). Teaching how to select an optimal agile, plan-driven, or hybrid software development approach: Case studies from enterprise software development leaders. Journal of Information Systems Education. Forthcoming.

Books

  • Hoffer, J. A., Ramesh, V., Topi, H. (2021). Modern Database Management 13e, Digital Update. 13e, digital editionPearson
  • Spurrier, G., Topi, H. (2020). Systems Analysis and Design in the Age of Options. 1st edition 540. Burlington, VT: Prospect Press
  • Hoffer, J. A., Ramesh, V., Topi, H. (2019). Modern Database Management, 13th edition. 13Hoboken, NJ: Pearson Education
  • Hoffer, J. A., Ramesh, V., Topi, H. (2015). Modern Database Management, 12th edition. 12th 700. Upper Saddle River, New Jersey: Pearson (Link)
  • Topi, H., Tucker, A. B. (2014). Information Systems and Information Technology, Volume 2 (Computing Handbook Set). 1522. Boca Raton, Florida: Taylor and Francis (Link)
  • Hoffer, J. A., Topi, H., Ramesh, V. (2013). Essentials of Database Management. 1st 408. Upper Saddle River, NJ: Prentice Hall
  • Hoffer, J. A., Ramesh, V., Topi, H. (2012). Modern Database Management. 11Upper Saddle River, NJ: Prentice-Hall
  • Hoffer, J. A., Ramesh, V., Topi, H. (2010). Modern Database Management. 10 581. Upper Saddle River, NJ: Prentice Hall
  • Hoffer, J. A., Prescott, M., Topi, H. (2008). Modern Database Management. 9th edition 690. Upper Saddle River, NJ: Prentice Hall
  • Brown, C. V., Topi, H. (2003). IS Management Handbook, 8th Edition. 900. Boca Raton, FL: CRC Press
  • Brown, C. V., Topi, H. (2000). IS Management Handbook, 7th Edition. 788. Boca Raton, FL: CRC Press

Book Chapters

  • Topi, H. (2014). The Evolving Discipline of Information Systems In Heikki Topi and Allen B. Tucker, (Eds.) Computing Handbook, Vol. 2: Information Systems and Information Technology. 1-1 - 1-26. Boca Raton, Florida: Taylor & Francis (Link)
  • Topi, H. (2013). Transforming Business Education through Disciplinary Integration: The Case of Information Systems In , (Eds.) Shaping the Future of Business Education. Basingstoke: Palgrave
  • Lucas, W. T., Babaian, T., Topi, H. (2008). Applying Collaboration Theory for Improving ERP System-User Interaction In Angappa Gunasekaran, (Eds.) Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2). 1-21. Hershey, PA: Idea Group, Inc.
  • Dennis, A. R., Garfield, M. J., Topi, H., Valacich, J. S. (2006). Conducting Experimental Research in HCI: From Topic Selection to Publication In Dennis Galletta, Ping Zhang, (Eds.) . 403-423. Armonk, NY: M.E. Sharpe
  • Lucas, W. T., Topi, H. (2005). Learning and Training for Search In Amanda Spink; Charles Cole, (Eds.) New Directions in Cognitive Information Retrieval. 209-226. Berlin: Springer
  • Topi, H., Ramesh, V. (2004). Toward an Extended Framework for Human Factors Research on Data Modeling In Siau, Keng, (Eds.) Advanced Topics in Database Research. Hershey, PA: Idea Group Publishing
  • Topi, H. (2003). Supporting Telework: Obstacles and Solutions In Brown, C.V, Topi, H, (Eds.) . Boca Raton, FL: CRC Press
  • Topi, H. (2003). The Promise of Mobile Internet: Personalized Services In Brown, C.V, Topi, H, (Eds.) . Boca Raton, FL: CRC Press
  • Topi, H. (2000). Supporting Telework In Brown, C.V, Topi, H, (Eds.) . Boca Raton, FL: CRC Press
  • Dennis, A., Garfield, M. J., Topi, H., Valacich, J. (). Conducting Experimental Research In HCI: From Topic Selection To Publication In Galletta, Dennis, Zhang, Ping, (Eds.) . Armonk, NY: M. E. Sharpe, Inc Forthcoming.

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