Hazel Lord

Hazel Lord is an executive management professional with a passion for everything process; designing, measuring, and improving. Her speciality is analyzing, designing and planning for change that transforms cross-functional operations to align with the organizational culture, and strategic goals.

In 2014, she started her own consulting practice (Pearl Operational Design Inc.) in which she brings more than 15 years of success in helping organizations achieve operational excellence, principles rooted in respect, discipline, commitment and continuous search for perfection, and an expansive breadth of experience in over 8 industries.

Hazel is recognized as an industry leader and has been requested to speak and present at national and international conferences.

As a perpetual learner, Hazel seeks out opportunities to learn and apply different approaches to problem solving. She is always excited to bring people on this “education” journey. One of her major objectives is to improve the skills and knowledge of her clients so they can be efficient and effective in achieving their business goals.

A strong believer in community partnership, Hazel has been a volunteer maths and English tutor at Tropicana Community Services for 7 years, was a board member of the Ontario Alliance of Black School Educators and a STEAM instructor for the Jean Augustine Centre for young women’s empowerment.

Rounding out Hazel’s expertise and credentials: She holds an honours degree in Chemical Engineering from Queen’s University, Kingston, Ontario and a Master’s in Business Administration the Rotman School of Management at University on Toronto.