Center for Technology and Management Education


Center for Technology and Management Education
Software Engineering, Project Management

Eugene Lai is an innovator in Information Technology and process engineering with over 20 years of experience in leading DevOps teams. He has served as Lead Software Engineer, Chief Scrum Master, Chief Product Owner, Principle Program Manager, Technical Consultant and Agile Coach/Trainer. Mr. Lai has orchestrated SDLC and Agile Engineering initiatives by applying a variety of methodologies including Traditional Waterfall, Scaled Agile Framework (SAFe) and Scrum.

Mr. Lai has successfully applied process lifecycle frameworks and delivered complex solutions to numerous Fortune 500 and U.S. Department of Defense customers, including Encore Capital Group, FICO, InnovaSystems, 3E Company, GDIT/CSRA/CSC, Safety-Kleen, EDF Renewable Energy, U.S. Navy & DHS, and ASPE/cPrime. He has also worked with Project Management Institute (PMI), Scrum Alliance, Agile Alliance, and Scaled Agile Inc.

Mr. Lai holds several DevOps-related credentials including Certified Scrum Master, Certified Scrum Professional, Certified DevOps Practitioner, Agile Certified Practitioner, Scaled Agile Program Consultant, Project Management Professional and Program Management Professional.

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