Dennis F. Galletta

Dennis F. Galletta (PhD, University of Minnesota) is currently Director of Doctoral Programs at the Katz School, an adjunct at Harvard’s Summer Program, and a Professor in the MIS field. Formerly a Ben L. Fryrear Faculty Fellow at Katz, he is an AIS Fellow, has won an AIS Lifetime Achievement Award, and was President of AIS (a global association of Information Systems Faculty) in 2006.

In 2016 he won a University-wide Provost’s Mentorship Award, and with two co-authors, won a 2013 Citation of Excellence Award by Emerald Management Reviews for publishing one of the top 50 papers in business administration. In two studies of research productivity, he placed #2 in human factors in information systems and #9 in the MIS field overall. His primary interests are in behavioral security and human factors in information system design. He has co-authored 57 journal and 58 conference papers, most often with doctoral students. Nearly half of the journal papers reached our field’s top journals. He has garnered 14,140 citations to his work and his h-index score is 46, according to Google Scholar. He served as both Senior Editor (2018-2021) and Associate Editor (1999-2002) for the MIS Quarterly, Pre-Eminent Editor in DataBase, and is or was on the editorial boards of Information Systems Research, Journal of the AIS, and Journal of MIS. He was a founding Co-Editor in Chief of AIS Transactions on HCI for 10 years. For ICIS, he served as program co-chair in 2005 and conference co-chair in 2011.

He is co-author of an MBA and EMBA-level core course Information Systems textbook (with Keri Pearlson and Carol Saunders) that has the highest market share of the segment, published by Wiley.

Courses Recently Taught

• BMIS 2411 Information Systems
• BMIS 2801 Information Systems and Business Value
• BMIS 3019 Human-Computer Interaction
• BMIS 2678 Electronic Commerce
• MGMT S-5010 E-Commerce Strategies (Harvard summer graduate program 2009 to 2019.)
• ISMT S-170 Human Factors and Information Systems (Harvard Summer program 2010 to 2018.)

Research Interests

• Human Factors of Electronic Commerce
• Behavioral Security
• Online Advertising

Areas of Expertise

• Human Factors of Electronic Commerce

Awards and Honors

• Katz Research Award (2021-2022)
• Ben L. Fryrear Faculty Fellow, 2016
• Provost’s Mentorship Award, 2016
• LEO Lifetime Achievement Award, Association for Information Systems, 2015
• Citation of Excellence Award by Emerald Management Reviews for publishing one of the top 50 papers in business administration, 2013
• President of Association for Information Systems (July 2007 to June 2008).
• MIS Quarterly Developmental Associate Editor Award, 2007.
• Nominated for University-wide Mentorship Award 2006, 2007, 2008.
• Selected as a fellow, Association for Information Systems, December 2002
• Inducted to Beta Gamma Sigma, June 13, 2002.
• Received $5,000 IBC grant for cross-cultural Web delay study.
• Received $4,500 Dean’s small grant for purchasing GSR detection devices for bio-physiological web usage study.
• Received $25,000 from UCIS to hold a conference on Demand Aggregation for Broadband Deployment in Rural Communities (held conference March 3-4, 2003; with Martin Weiss and Ken Sochats).
• Best paper award: Academy of Management’s OCIS Division, August 2002
• Best presentation award: “Web Site Delays: How Slow Can You Go?” First AIS SIG-HCI Workshop, Barcelona, December 2002.
• Nominated for best paper award: Hawaii International Conference on Systems Sciences, January 2003, for the spell checking study.

Professional Service and Activities

• Founding Co-Editor-in-Chief, AIS Transactions on Human-Computer Interaction.
• Served as ICIS Doctoral Consortium co-chair, December 2008 in Paris.
• Will serve as ICIS Co-Chair in Shanghai, 2011.
• Program cochair, Americas Conference on Information Systems, August 2003.
• Program cochair, International Conference on Information Systems, December 2005.
• Editor-in-Chief, ISWorld.org (2004-2006).
• Recently finished a term as an Editorial Board member, MIS Quarterly.
• Member, editorial board of Cycle Time Research, Data Base, and Information Systems and E-Business Management.
• Treasurer of International Conference on Information Systems, 1994-98.
• VP of Member Services, Association for Information Systems, 2000-03.
• Council Member, Association for Information Systems, 1996-97.
• General Chair, Publicity Chair, Session Chair, Association for Information Systems Inaugural Conference, August 1995.
• Local Arrangements Chair, 1987 ICIS Doctoral Consortium.
• Member or chair, several committees and task forces for the International Conference on Information Systems and the Association for Information Systems.

Consulting Activities

• Developed and taught the course “Information Technology for non-IT Executives” for Federal Express Ground, 2007 and 2008
• Assisted in developing an initial e-commerce strategy, Mine Safety Appliances
• Taught MIS in tailored program for Bristol-Myers/Squibb in Shanghai, China (with simultaneous translation)
• Taught MIS for CEIBS (China-Europe International Business School)
• Academic Director for Management in Technology Organizations program

Degrees

• PhD in MIS, University of Minnesota
• MBA, Gannon University
• BS in Accounting, Gannon College