Chris Voss
Emeritus Professor of Management Science and Operations at London Business School
Biography
London Business School
Professor Chris Voss gained both his Masters and PhD at London Business School. He is a qualitative empirical researcher with eclectic research interests including service management, experiential services; role of technology in operations, manufacturing strategy; and international issues in operations management.
His work has been published in leading international journals including: the Journal of Operations Management, Production and Operations Management journal, Journal of Product Innovation Management and the Journal of Service Research. He has been elected fellow of the Production and Operations Management Society, Decision Science Institute, British Academy of Management and the European Operations Management Association.
He was co-founder and for many years president of the European Operations Management Association. He was formerly Professor of Manufacturing Policy and Strategy at Warwick Business School; a Consultant at Harbridge House Europe and a Production Controller at British Steel Corporation.
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